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Retail

Tech compatibility and online shopping in full swing

Felix Erken of Junk Mail Digital Media writes about instant engagement as the next step for online classifieds. He says businesses wanting to realise the benefits of this change will need to find ways to cater to the anytime-from-anywhere delivery that's currently being demanded and ensure compatibility of their service offering with new and old technologies alike.

It's an interesting strategy as research shows US retail giants are feeling pain as online shopping hits. It seems fewer shoppers head to malls in favour of click-and-buy options offered by Amazon and a trove of emerging online fashion vendors. The trend is all the more striking because retailers see good conditions in the economy for consumers, including strong employment levels.

Also making headlines is the fact that Wal-Mart is suing Visa over chip cards in the US - they want customers using chip-enabled debit cards in their stores to have the right to punch in a PIN code that immediately debits the amount from the linked bank account. Visa, on the other hand, sees this as a fraud risk.

Lots of retail movement to keep an eye on...

Jessica Taylor, Retail Editor (@Biz_Retail)
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Weekly top stories
Instant engagement - next step for online classifieds
[Felix Erken] Whilst the primary function of classifieds still is the bringing together of buyers and sellers, the proliferation of mobile technology has seen a change in the way users want to experience online classifieds... read
US retail giants feel pain as online shopping hits
Iconic American stores Macy's and Gap are facing tough questions about their future following dreary earnings announcements last week that highlighted the growing market share taken by online retailers... read



Banking & Finance
Wal-Mart sues Visa over chip cards in US
US retail giant Wal-Mart is suing Visa to give customers using chip-enabled debit cards in its US stores the right to punch in a PIN code... read
New device enables SMEs and start-ups to process card payments cheaply
A partnership between home-grown fintech-preneurs and one of South Africa's largest discount retailers is set to help small businesses by allowing them to transform their phone into a secure mobile Point of Sale (mPOS) terminal... read
Brand News
Coca-Cola bottlers' merger finally approved

Hilary Joffe

The much delayed merger to create Africa's largest Coca-Cola bottler was finally given the nod on Tuesday by the Competition Tribunal... read
Commercial Property
Bookbuild raises R1.1bn for Resilient in eager market

Joan Muller

Mall owner Resilient real estate investment trust has raised R1.1bn in an oversubscribed bookbuild, exceeding management's target by R300m... read
CSI
The Consumer Goods Forum publishes guide to help combat childhood obesity
In response to global concerns about the growing problem of childhood obesity, The Consumer Goods Forum, together with the World Federation of Advertisers (WFA), this week published a new tool to help its 400 member companies... read
CRM
Customer rewards programmes launched by Toys R Us
Toys R Us and Babies R us have announced the launch of an innovative new rewards programme that promises to give customers great value... read
E-commerce
[Biz Takeouts Podcast] 173: Amanda Herson from the Cape Union Mart Group
On the latest episode of Biz Takeouts Marketing and Media Radio show host Warren Harding spoke to Amanda Herson... read
Exhibitions & Events
Responsible Living the theme for Grand Designs Live 2016
The Grand Designs Live expo will be held from 20 to 22 May, 2016, at the Ticketpro Dome, Joburg, with Black+Decker as title sponsor and the theme of Responsible Living... read
Consumer Goods Forum draws big brands
Coca Cola Company, Nestlé, Tesco and Alibaba are amongst the brands attending the 60th Global Summit of The Consumer Goods Forum (CGF) in Cape Town this year. read
Fashion, Clothing & Textiles
Elle Style Report Winner for 2016 is Themba Mbuyisa
The Elle Style Report Winner for 2016 is Themba Mbuyisa, following an intensive judging session of the eight finalists. His prize includes a Canon camera, valued at R30,995... read
MRP Foundation ambassador tutors pre-production students
Fashion designer and MRP Foundation ambassador Anisa Mpungwe teaches Jump Start pre-production students to embrace their African design heritage and how to succeed in the workplace... read
FMCG
Takealot.com adds liquor to its range
Online retailer Takealot.com has added a liquor category to its product range this week. The new liquor department launches with a strong range of spirits, MCC, champagne and sparkling wine... read
BOS launches sugar-free flavours
BOS Brands, the South African iced tea company, has added a sugar-free variant to its range of fruit-flavoured iced teas, which will be launching in mid-June... read
Krispy Kreme bought by JAB, owner of big coffee brands
US doughnut chain Krispy Kreme is being bought by the German investment group JAB Holding, folding it into JAB's strong portfolio of European and North American coffee and coffee-shop brands. read
Mageu 2015 BMi Research report

Issued by BMi Research

BMi Research has revealed with their recent research into the mageu market that the drink gained substantial volume growth during 2015 as opposed to the decline seen in 2014... read
Franchising
Practical steps to making a franchise commitment
To many entrepreneurs a franchise offers a secure opportunity for getting into business on their own. The headaches associated with identifying a site, shopfitting, training and even marketing... read
Good old-fashioned customer care tips that will set your franchise apart

Aki Kalliatakis

There's a great story about how an employee at one of the famous American Trader Joe's stores went the extra mile in terms of service, not because they had to, but because it was the right thing to do... read
Black Rhino Wheels to donate a portion of every wheel sold to Save the Rhino International

Issued by Tiger Wheel & Tyre

Tiger Wheel & Tyre has announced that wheel partner, Black Rhino Wheels, is donating R5 of every wheel sold to Save the Rhino International... read
Green Sustainability
#SB16CPT: Sustainable Brands welcomes CT to the fold

Sindy Peters

KoAnn Skrzyniarz, founder and CEO of Sustainable Brands, set the scene for the conference that kicked off this past weekend. read
In-store Media
Entries to POPAI SA 2016 Awards now open
Entries to the POPAI (Point of Purchase Advertising International) South Africa 2016 Awards are open for entries until Thursday 30 June, with an extended deadline and final cut-off for all entries of Friday 29 July 2016... read
Packaging
Gauloises maker appeals French plain package law
Seita, the French subsidiary of Britain's Imperial Tobacco and the maker of the iconic Gauloises and Gitanes cigarettes, said Tuesday it would appeal to France's top court against regulations imposing plain packaging... read
Pyrotec PackMark gears up for fdt Africa 2016

Issued by Pyrotec

With food & drink technology Africa (fdt) just around the corner, Pyrotec PackMark is gearing up to showcase a selection of coding and marking machines specifically engineered for the food and beverage industries... read
Regulatory
Competition Commission's further extension application puzzles analysts

Colleen Goko

Analysts are at a loss as to why the Competition Commission has asked for a further extension before it makes a recommendation on Anheuser-Busch InBev's (AB InBev) takeover of SABMiller... read
Appeal to allow alleged victims of bread cartel to sue Premier is withdrawn

Roxanne Henderson

A group of civil society organisations along with the Competition Commission have withdrawn their Constitutional Court appeal, which they had hoped would enable victims in the Western Cape bread price-fixing cartel to sue Premier Foods... read
Research
Global Traffic Index for the retail industry launched
ShopperTrak and FootFall, providers of consumer behaviour insights and location-based analytics, have announced a breakthrough global traffic index... read
Boost both body and brain with chocolate, say two new studies
More good news for chocolate lovers, with two new studies published this week finding that consuming a little dark chocolate can help boost physical as well as mental performance... read
Fast food consumer trends 2011-2015

Issued by Analytix BI

As the household incomes and standards of living of South Africans rise, fast food consumption patterns indicate that the trend of eating homecooked meals is decreasing... read
Retail
Rwanda's vision of a cashless society
Government of Rwanda collaborates with MasterCard to fast-track Rwanda's 2020 Vision of a cashless society... read
Retail Marketing
What marketers need to know about mobile & search and how that changes retail

Dee Stephens

At any given moment (micro moment) people are searching for content online based on their intent. It's no longer about the best TV campaign, the best banner campaign, homepage takeover, the best AD campaign... read
When retailers and brands tell the biggest lies

Bandile Ndzishe

The most powerful currency that cuts through all of the world's most lucrative business deals and transactions is the value of trust, not money. Money is a by-product of creating trust... read
Retail Services
Personal shoppers at Menlyn Park
The services of two highly experienced personal shoppers are now available to all customers at the Menlyn Park Shopping Centre in Pretoria, ensuring a tailor-made shopping experience... read
International
Calvin Klein underwear ad causes stir
A new Calvin Klein underwear ad has caused a stir in America because it features a photo taken from underneath a woman's skirt, focused on her crotch... read
More International
Business
Neuromarketing: From design studio to C-suite

Leigh Andrews

The 'silo mentality' is slowly but surely falling away in ad agencies - now that collaborative business mindset is spreading across all industries. Here's why your marketing strategy needs to follow suit and become a top-line conversation... read
Jobs offered
Office Coordinator/Receptionist - Cape Town
WeylandtsWeylants have this great opportunity at their head office in Paarden Eiland for an experienced, well presented and professional office coordinator/receptionist. Read more >>

Field Sales Representative - Cape Town
Work in the front line for a South African wellness brand - in store wellness product consumer sales, Cape Town. Could you be our next product sales whizzkid? Read more >>





New events to diarise
The Consumer Goods Forum Global Summit - 15 Jun 2016 to 17 Jun 2016, Cape Town
The Consumer Goods Forum Global Summit, for the first time ever on African soil, to be held in Cape Town at the CTICC from the 15-17 June 2016. Read more >>



SA Bridal Fairs Exclusive Bridal Fair at Hilton Durban
SA Bridal Fairs - 22 May 2016, Durban


Selling on Social Media Platforms
Crossway Worldwide Solutions - 25 May 2016 to 26 May 2016, Johannesburg


EID Shopping festival
EID Shopping Festival - 26 May 2016 to 29 May 2016, Johannesburg | 2 Jun 2016, Cape Town


Stakeholder engagement management
PRISA - 1 Jun 2016 to 2 Jun 2016, Randburg


E-Commerce Indaba Conference
E-Commerce Indaba - 2 Jun 2016 to 3 Jun 2016, Johannesburg


Carrol Boyes Pretoria Charity Open Day 2016
Carrol Boyes - 2 Jun 2016 to 5 Jun 2016, Pretoria


Professional sales
The Peer Training Group - 11 Aug 2016, Cape Town


GIBS Employee engagement for better performance
GIBS - 30 Aug 2016, Johannesburg


Cape HOMEMAKERS Expo 2016
Cape Homemakers Expo - 15 Sep 2016 to 18 Sep 2016, Cape Town


Quotes
Robert Louis Stevenson
"Don't judge each day by the harvest you reap but by the seeds that you plant."
Benjamin Franklin
"One today is worth two tomorrows."
Mother Teresa
"Be happy in the moment, that's enough. Each moment is all we need, not more."
Alexander the Great
"There is nothing impossible to him who will try."
Stella McCartney
"Laugh my friend, for laughter ignites a fire within the pit of your belly and awakens your being."

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