Junior Learning and Development Content Technician

Job description

Junior Learning and Development Content Technician

On-site | George, Western Cape

Turn learning into something people want to complete.

Love creating content? Curious about AI, digital learning and how people learn best?

We’re looking for a Junior Learning and Development Content Technician to join our Learning and Development team at Dotsure.

This is a great opportunity to build your career in instructional design while getting hands-on experience with digital learning, multimedia, AI tools and content development.

You won’t just be formatting slides or updating documents. You’ll help turn ideas, policies, procedures and expert knowledge into learning that is clear, engaging and genuinely useful.

About the role

You’ll work closely with our learning and development team and subject matter experts to create and maintain learning content for our people.

Your day could include helping to build an e-learning module, turning a complicated process into a simple job aid, creating a short video or presentation, updating content on our LMS, or experimenting with AI to make content creation smarter and more efficient.

You’ll get exposure to:

• E-learning and microlearning content
• Learner guides, workbooks and assessments
• Presentations, simple videos, graphics and multimedia
• Instructional design and adult learning principles
• AI-assisted content creation using tools such as ChatGPT, Copilot, Gemini or Claude
• Learning management systems and digital content libraries
• Webinars, virtual learning sessions and learning events
• Content quality assurance, proofreading and version control
• Working with stakeholders to gather information and feedback
• Most importantly, you’ll be learning as you go and building the skills to grow into a confident Instructional Designer.

About you

You’re probably the person who enjoys taking messy information and making it easier to understand.
You’re creative, curious and comfortable learning new technology. You care about the small details, but you can also see the bigger picture: helping someone understand something better.

You’ll ideally have:

• A diploma or degree, or be studying towards one, in learning and development, education, instructional design, human resources, Multimedia design, communications or a related field
• Strong writing, editing and proofreading skills
• Good Microsoft 365 skills
• An interest in digital learning, AI and instructional design
• Strong organisation and time-management skills
• The confidence to collaborate with different people and ask the right questions
• A willingness to learn, experiment and keep improving

Bonus points if you’ve played around with:

• Around 1–2 years’ experience in learning content development, instructional design, content creation or a similar environment
• Articulate 360, rise or storyline
• Canva
• Synthesia or similar video tools
• Learning management systems
• Facilitation or presentations
• Workflow automation
• AI tools and prompt writing

You don’t need to be an expert in everything on that list. Curiosity, potential and a genuine willingness to learn matter here.

Why Dotsure?

At Dotsure, we like doing things a little differently.

We believe learning should evolve with the world around us, which means experimenting with new technology, exploring AI and finding better ways to help our people grow.

You’ll join a team where you can learn by doing, contribute ideas and build practical experience across instructional design, digital learning and AI-powered content creation.

Ready to create something worth learning?

If you’re excited by the mix of creativity, technology and learning, we’d love to hear from you.

Apply now and start building the future of learning with Dotsure.

Posted on 07 Aug 16:07, Closing date 5 Sep