Casual Picker and Packer

Job description

We are seeking to expand our fulfillment team in the picker and packer position on a casual basis for the upcoming peak trade period.

Core responsibilities (Including but not limited to): 

Order picking and packing:

• Begin each day by picking and packing orders as per the order list. 
• Orders must be scanned individually — under no circumstances may an item be packed without being scanned. 
• Ensure every order is packed with the correct product, quantity, and packaging. 
• Once packed and scanned, place the order on the fulfillment table for waybilling and sealing. 
• Move fulfilled and sealed orders to the dispatch area. 

 Reseller orders: 

• Reseller orders will be assigned to designated pickers. 
• Picker is responsible for: 
• Packing the full order 
• Initial checking of all items 
• Sending to Ops for final checking 
• Once confirmed: 
• Bubble wrap must be used to secure items and prevent movement during transit. 
• Seal the box completely. 
• Attach a clear and accurate description of contents and quantity to the box. 
• Ensure the box is signed off by both the packer and the checker. 

Additional duties: 

• Stock replenishment: Refill shelves and workstations as needed. 
• Set preparation: Assist in preparing and assembling product sets and gift bags. 
• Box preparation: Build and prep boxes for upcoming orders. 
• Driver assistance: Support the driver with loading or organizing deliveries when required.

Stock reporting: 

• Report any low stock, missing items, or product issues. 
• Flag damaged or defective goods immediately. 
• Incident reporting: Notify the supervisor or Ops of any accidents, breakages, or problems on the warehouse floor. 
• Work area maintenance: Keep your packing station and general warehouse space clean, neat, and safe. 
• Replacement protocol: If you use the last of anything (product, equipment, tools, tape, paper, etc.), you are responsible for flagging it so it can be replaced. 
• Stock taking: Participate in regular or ad-hoc inventory counts when required. 

Minimum requirements:

• Grade 12 / matric (or equivalent)
• Fluent in English, both spoken and written, so you can read order lists, write accurate content descriptions, and report issues clearly
• Computer literate: comfortable with basic computer use, handheld or barcode scanners, and simple order or stock systems
• Good numeracy for checking quantities, stock counts and order accuracy
• Strong attention to detail and the ability to follow procedures exactly, especially scanning and sign-off protocols
• Physically able to stand for long periods, bend, and lift and carry boxes of up to [X] kg
• Available to work flexible hours, including possible extended shifts and weekends during peak trade
• Reliable and punctual, with your own transport or access to reliable transport to Epping

Advantageous:

• Previous experience in picking and packing, warehouse work, or e-commerce fulfilment
• Experience with stock taking or inventory counts
• Experience in a cosmetics, FMCG or retail environment

Personal Attributes:

• Works well under pressure and at pace during high-volume periods
• Team player who also works well independently
• Responsible and honest, with care in handling stock
• Safety-conscious, keeps a tidy work area, and reports problems proactively

Posted on 02 Nov 09:45, Closing date 1 Jan