| 23 Apr 2012 |
| Retail | South Africa |
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Retail, Associations, Banking & Finance, Brand news, Clothing & Textiles, Cold chain, Commercial property, CRM, CSI, Distribution, e-Commerce, Exhibitions & Events, FMCG, Franchising, Green sustainability, Health & Safety, Hospitality, Import/Export, Informal retailing, Instore, Logistics, Manufacturing, Merchandising, Packaging, Refrigeration, Regulatory, Research, Retail marketing, Retail services, Retail trends, Retailers, Security, Shipping & Transport, Shopfitting, Supply chain, Technology, Training, 2012 Design Indaba
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Leaping alongFebruary's retail trade sales showed a year-on-year increase, with the leap year attributed to the extra spring in its step, Stats SA reported last week. The Spark Cash Index also reported a rise in cash withdrawals over the Easter period. New research shows loyalty programmes are growing as discretionary spending slows; Integer SA delve into Dad's buying habits, while Carat checks out a new purchasing demographic in young urban men. Natasha Maroun gives advice on how to manage the risk of owning a jewellery store, and Charles Pittaway tells us how to survive entrepreneurial challenges. In partnerships this past week, GlossyBox and Stuttafords wrapped up a deal which will produce its first deliveries in June. And just this morning, Pick n Pay Express and BP announced the formalization of plans to roll out more small-format PnP stores at BP service stations. Lastly, for those Capetonians with a love for the fine, sweeter things in life, the new Lindt Chocolate Studio & Boutique has opened at the Cape Quarter. Bon appetit!Shan Radcliffe, Retail editor
Please send retail news to: retailnews@bizcommunity.com
Responses to this column welcomed in our new online editor's column archive.
Image: 10incheslab / FreeDigitalPhotos.netTop stories
Retail |  |
 [Charles Pittaway] If one were to review the reasons for a failed business, mistakes in marketing, finance and employment are hardly ever the primary factors. Many companies go under despite a solid product offering, skilled resources and detailed financial plans. Read more >>
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The extra day in February, due to 2012 being a leap year, had "some influence" in the February year-on-year (y/y) retail trade sales figures released on Wednesday, Stats SA said in an interview with BusinessLIVE. Read more >>
The Consumer Price Index (CPI) eased to 6% in March, Statistics South Africa (Stats SA) said on Wednesday, 18 April 2012. Read more >>
Banking & Finance
 The Spark Cash Index (SCI) showed a rise in ATM cash withdrawal values over the Easter period of 6% higher than the withdrawals over March 2012 and 2% over April 2011. A rise in withdrawals signals an increase in consumer spending and is likely to have provided a much needed-boost for local retailers. Read more >>
Brand news
Meyer Kahn is to retire as Chairman of SABMiller plc (SAB) in July after 46 years of service and he will be succeeded by current Chief Executive Graham Mackay. Read more >>
Commercial property
Corporate Social Investment
CRM
Distribution
 Following the successful partnership between GlossyBox UK and Harrods, GlossyBox South Africa is proud to announce the partnership between it and Stuttafords, launching in June 2012. Read more >>
e-Commerce
 According to Mark Chirnside, CEO of online and mobile payment service provider PayU, online consumers are steadily becoming perceptive, globally focussed and knowledgeable. The online renaissance is happening now - not somewhere in the future anymore. Read more >>
MasterCard, in collaboration with local mobile-centric payments and financial services company Oltio, has introduced MasterCard Mobile to the South African market to provide even greater access, convenience and security for online shoppers. Read more >>
MasterCard Worldwide has released its latest online shopping survey, which reveals that online shopping has increased significantly in South Africa and continues to show potential for growth, with price, convenience and security key factors in making purchasing decisions. Read more >>
Exhibitions & Events
FMCG
Green sustainability
Import/Export
[Hopewell Radebe] SA's wine exports have shown healthy growth in the first three months of this year, with Nigerian connoisseurs developing a keen nose for the local grape. Read more >>
Packaging
 Following the recent story online about the ease with which date stamps can be removed from food items, Rowan Beattie, MD of Pyrotec comments on the problems offered by solvent-based inks. Read more >>
Regulatory
[Annaleigh Vallie and Hopewell Radebe] The Supreme Court of Appeal's recent ruling that Foodcorp's black economic empowerment (BEE) credentials were not the same as at the time it was awarded fishing rights, has spooked the industry as the Department of Agriculture, Forestry and Fisheries prepares to conduct an overall assessment of the BEE status of major players. Read more >>
Research
[Helmo Preuss] Far higher real wholesale sales growth than real retail sales in February may herald a switch from consumer-dependent SA economic growth to a more business-dependent growth. Read more >>
 Spurred on by many findings from the US, where 40-50% of men claim they are the primary grocery shopper, Integer South Africa decided to dig a little deeper with AMPS 2011 RA and Roots 2010 to see if the South African Dad is the unseen driver of shopping habits. Read more >>
 Media agency Carat has released the results of its Consumer Connection Survey (CCS), which indicates that marketers could be overlooking a demographic with just as much influence on purchase as women, the Urban LSM 8-10 man, who is more involved than previous male generations in buying. Read more >>
According to FNB chief economist, Cees Bruggemans, South Africans are slowing down their discretionary spending and stretching their personal income despite an increase in household income. Even though consumers' purchasing power grew in real terms by 5% in 2011, they are looking at ways to stretch their wallets and are increasingly using loyalty and rewards programmes to make ends meet and as a source of additional income. Read more >>
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 [Brett Tucker] Changing South African media agency buyer's and planner's perceptions about washroom advertising, once just known as toilet advertising, is more challenging than that of European and American counterparts. Read more >>
Retailers
 [Zeenat Moorad] Retailer Pick n Pay and BP Southern Africa have formally combined forces which will see the roll out of small-format Pick n Pay stores located at BP service stations in the major metropolitan areas across SA, the companies said on Monday, 23 April 2012. Read more >>
[Zeenat Moorad] Though operational results for the second half of Pick n Pay's financial year are expected to show an improvement, the group's fervent investment in its turnaround strategy is likely to have had a negative impact on profit growth for the year. Read more >>
Security
 In the light of the increasingly sophisticated and frequent robberies in the jewellery industry, it is recommended that retailers of high-end value goods seek the advice of specialist insurers. Read more >>
Shopfitting
Technology
 ANKARA, TURKEY: Nothing says, 'Holiday's over, hello real world' more than dirty laundry. Post vacation blues hit the best of us and a bag of dirty laundry is last thing a person wants to imagine after a luxury holiday. Ariel sought to target its product with this audience in mind. Read more >>
 LONDON, UK: As newspaper publishers launch digital initiatives and experiment with various business models, they should not underestimate the power of their brands, the importance of creating value from their customers, and they should make the audience's user experience top priority. Those were some of the key takeaways for the nearly 300 media executives from 50 countries who attended Digital Media Europe 2012 in London last week. Read more >>
 NEW YORK, US: for the first time in its history, the Art Directors Club is conducting an audience Award - which allows you, the public, to view and rate all of the Gold Cube Winning Work spanning all Main competition categories for this year. Read more >>
 MONTREUX, SWITZERLAND: The moment you've been waiting for... The winners of this year's Festival of Media Global Awards were announced at a grand awards ceremony on 17 April. Read more >>
 NEW YORK, US: The 55th New York Festivals International Television & Film Awards, announced this year's winning entries at the 2012 awards ceremony on Tuesday, 17 April at the annual NAB Show in Las Vegas. Geoffrey Mason, senior production specialist for ESPN, was awarded the NYF Television & Film Awards Lifetime Achievement Award. Read more >>
More International...
 University and college campuses that address climate challenge will better serve students and help create a thriving and ethical society, Higher Education and Training Minister Blade Nzimande said at the launch of the African Green Campus Initiative on Saturday. Nzimande said colleges and universities would help provide students with the know-how and skills needed to address climate change. Read more >>
Brand news
Pringles has announced new product improvements, offering consumers a snack "bursting with flavour" thanks to a new flavour application method which coats each chip more evenly and consistently. The popular Sour Cream & Onion and Salt & Vinegar flavours now have entirely new recipes, intensifying the taste. Read more >>The Fore Good Group was recently recognised at the prestigious P&G CEEMEA (Central and Eastern Europe, Middle East and Africa) Awards recently held in Dubai. They received the Best Initiative: Local Amplification Award for the success of their SA model of the Pringles Golden Chip global initiative. Read more >>Logistics
IMPERIAL Logistics' Fast Forward skills development initiative was named the top Corporate Supply Chain Education Programme of the Year at the recent Supply Chain Education Excellence Awards, presented by SAPICS (The Association for Operations Management of Southern Africa). Read more >>
 In an open letter to President Jacob Zuma, the Federation of Unions of South Africa (Fedusa) says it has referred the issue of tolling prices, and how they are calculated, to the Competition Commission. Fedusa is seeking an urgent meeting with the president to discuss the issue. Read more >>
 The Road Freight Association (RFA) has filed papers in the Pretoria High Court in an attempt to join the legal proceedings against the implementation of e-tolling in Gauteng, scheduled for April 30. Read more >>
 South African mining operators prefer to send their mineral exports to the port of Maputo by road because of the prohibitive fees charged by the South African authorities for use of the rail system, Mozambique's AIM news agency reported. Read more >>
 There is no chance that the implementation of the e-tolling system on Gauteng's main highways will be delayed. The South African National Roads Agency Limited (Sanral) CEO Nazir Alli, who was briefing media on Thursday, said that the system would still kick off on 30 April, despite the opposition from motorist, business, unions and a pending court challenge. Read more >>
 Government has formally invited manufacturers in South Africa and outside of SA to submit their bids to win the right to build 7224 metro coaches estimated at R123bn. Read more >>
 [Peter Dachs and Bernard du Plessis] With the recent announcement of the intention to introduce a uniform tax withholding rate of 15% for dividends, interest and royalties, the reduction of these taxes by foreign investors into SA will be an increasingly prominent feature in planning inward investment. Access to, and the use of, SA's double tax treaties will play an important role in the quest to reduce these taxes. Read more >>
 There has been a significant increase of e-tag registrations in Gauteng, the SA National Roads Agency Ltd said on Wednesday. Most of the registrations had taken place at mall outlets, it said in a statement. Read more >>
 [Ntsakisi Maswanganyi] Finance Minister Pravin Gordhan has questioned the processes through which the World Bank president is appointed. Read more >>
More Government news...
 [Henrie Geyser: motoring editor] For a cloning exercise to be successful it has to create something which is at least as good, or better, than the original - and Kia has just shown that it can be done with remarkable success when they unwrapped the new Kia Optima in South Africa. Read more >>
More Motoring news...
 kulula has reached out to SA's larger families to get helping hand into the skies with a uniquely South African offer - ideally suited to those guys who reckon one wife is not enough. Read more >>
 [Brian Berkman: contributing editor, travel] A bespoke travel company with high-end clients, Giltedge Incentives is part of the Giltedge group of companies with over 50 staff members across the various divisions. These include Giltedge International (corporate travel), Giltedge Africa (inbound leisure travel), Giltedge Golf & Sport travel and Giltedge Destination Management (inbound MICE). Read more >>
 Southern Sun, previously the umbrella brand for the hotel division of Tsogo Sun Holdings and Tsogo Sun Gaming, the group's casino and entertainment division, have been incorporated into the Tsogo Sun identity, unifying the company under one name and logo. Southern Sun will, however, remain as a hotel brand for premier hotels within the portfolio of brands. Read more >>
 With South Africa's tourism industry showing resilience in tough global economic times in 2011 and recording good growth, INDABA 2012 is again set to be a crucial platform for sales and the forging of strong partnerships with all industry stakeholders to grow the sector. Read more >>
 Twenty staff members from The Twelve Apostles Hotel and Spa in Cape Town and five from the Bushmans Kloof Wilderness Reserve & Wellness Retreat in the Cederberg travelled abroad to London this past for the glamorous Red Carnation Hotel Collection Staff Appreciation Awards - with 14 returning as the ultimate winners! Read more >>
More Travel news...
 [Justin Williams] The annual Taste of Cape Town event graced our palates this weekend and, judging by the number of people who attended the first night, it was a tasty success. Read more >>
 [Daniel Dercksen] Make sure to see Line, now playing for a short run until 28 April at the Little Theatre, Cape Town. Once you cross the threshold there's no turning back as you spiral into the wonderfully bizarre absurdist world of playwright Israel Horovitz, whose play Line has been entertaining New Yorkers since 1967 and now makes its bow in Cape Town. Read more >>
 [Eugene Yiga] Survivor. Big Brother. The Amazing Race. There's only so much action we can expect from these and the smorgasbord of other reality TV shows. And so, as was the case in 2011's Real Steel, society of the future has taken the concept one step further. Introducing the Hunger Games, an annual contest in which 24 boys and girls fight to the death until only one is left. A question more pertinent than asking who will survive is asking if you the viewer can survive long enough to find out. Read more >>
 [Jana van Heerden] Lumberjacking is one of those super-manly professions that helps advertisers to sell shaving cream and other masculine paraphernalia. They wear flannel shirts strategically unbuttoned to show some chest hair and occasionally even chop wood. Now I have been to many festivals around our fair country, including even a Sandstone Festival, and with my limited and - I admit - possibly stereotypical image of a lumberjack, it made perfect sense to throw a festival in honour of this outstanding vocation. Read more >>
 [Johann Smith] The American dream described by Hunter S Thompson, existed in 1960s' San Francisco and as being special time in the corner of the world, that whatever it meant, there was madness in every direction, at any hour. That you could strike sparks anywhere. That there was a fantastic sense that whatever we were doing was right. That inevitable sense of victory over the forces of old and evil -our energy would simply and always prevail. Read more >>
 [Daniel Dercksen] If fairy tales and the world of make believe are enchanting, Mirror Mirror is beyond enchantment in an adorable, huggable kind of way. It is the kind of film you want to put in your pocket and take home with you to open like a music box and revisit its charm. Read more >>
 [Ruth Cooper] The Wittebome Civic Centre in Wynberg, which played host to über-indie NY band Clap Your Hands Say Yeah, is in a slightly awkward area, nestled in the Wynberg suburbs, but it's an incredible venue. The same can be said for the band and their support line-up; Beach Party and Spoek Mathambo - all three acts awkwardly incredible and incredibly awkward. Read more >>
More BizLounge news...
 The I Love Cooking website has launched an "Our Best Bloggers' Recipes" feature, which will show video clips of bloggers cooking their favourite dishes and will share information about who the bloggers are and what they love most. Read more >>
More Food food...
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- Social media breakfast - LinkedIn Niche Training - Durban, 24 April
- Collaborative business process solutions Web2Present - Barcelona, 24 April
- Frontline excellence The Peer Group - Cape Town, 24 April
- Revenge of the electric car hubspace - Cape Town, 25 April
- Social media over breakfast - Facebook business Niche Training - Durban, 26 April
- Support World Malaria Day Influence PR - Cape Town, 26 April
- Wola Nani HIV/AIDS charity book sale Well Read Books - Cape Town, 27 April
- Investing for inclusive growth GreaterCapital - Johannesburg, 7 May
- Business communication skills IIR Training - Rosebank, Johannesburg, 7 May
- Building a premium brand masterclass BrandOvation - Johannesburg, 14 May
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"No sale is really complete until the product is worn out, and the customer is satisfied. (via Quoteland.com)" - L.L. Bean "If you give people tools, [and they use] their natural ability and their curiosity, they will develop things in ways that will surprise you very much beyond what you might have expected. (via Think exist)" - Bill Gates "If you train hard, you'll not only be hard, you'll be hard to beat. (via 10ktruth.com)" - Herschel Walker "Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back. (via Quoteland.com)" - L.L. Bean "Wellness is the key to a long and healthy life. Many people have the wrong perception of it. Wellness is from the neck up, and fitness from the neck down. Too many people work out every day, but go around with the worst attitudes, which just wastes all their physical efforts. (via 10ktruth.com)" - Unknown
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