Customer care centre | Bizcommunity

Customer care centre | Bizcommunity

News

25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success

Retailers

25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success

Lauren Hartzenberg 8 Sep 2022

#EcomAfrica: The must-have management shifts for e-commerce success

E-commerce

#EcomAfrica: The must-have management shifts for e-commerce success

Lauren Hartzenberg 8 Jun 2022

A new door-to-door Samsung smartphone repair service launches in South Africa

Services

A new door-to-door Samsung smartphone repair service launches in South Africa

2 Jun 2021

#StartupStory: Youth get innovative with Afri Ride

Entrepreneurship

#StartupStory: Youth get innovative with Afri Ride

Evan-Lee Courie 23 Jun 2020

#LockdownLessons: Zeelo makes travel safer for essential workers

Entrepreneurship

#LockdownLessons: Zeelo makes travel safer for essential workers

Evan-Lee Courie 23 Apr 2020

2020 Bookmark jury chairs.

IAB Bookmarks Awards

#Bookmarks2020: Behind-the-scenes judging insights from the jury chairs

Juanita Pienaar 6 Feb 2020

Sasko Sam returns

Retail Marketing

Sasko Sam returns

11 Jan 2018

Mazda extends airbag recall campaign

Safety

Mazda extends airbag recall campaign

1 Feb 2016

CRM, CX, UX

Is your call centre doing justice to your brand?

Jed Hewson 17 Mar 2015

CRM, CX, UX

Six of the worst customer service practices... and how to fix them

Andrew Cook 28 Oct 2014

Social Media

Are social media community managers for Facebook still relevant?

Craig Steyn 4 Aug 2014

Identity crisis

Social Media

Identity crisis

Lara Magnus 15 Jul 2014

New customer care centre in Cape Town generates more jobs

CRM

New customer care centre in Cape Town generates more jobs

1 Jul 2013

Retail

Brands fight for Kenya's electronic and phone market

Carole Kimutai 30 Nov 2012

Mobile

Airtel beats TNM in service performance

Gregory Gondwe: @Kalipochi 23 Jul 2012

Media

Operators hit at MACRA over 'spy machine'

Gregory Gondwe: @Kalipochi 22 Nov 2011

Retail Services

Customer care centre receives quality accreditation

28 Jul 2009

Marketing

Milu empowers from within to achieve AA BEE Status

Issued by Milu 18 Oct 2007

PR & Communications

Press release ‘gems'

Marion Scher 12 Jul 2007

TV

SABC launches TV licence inspectorate

Issa Sikiti da Silva 26 Jun 2007

Retail

GloCell and Cash converters team up

24 Jul 2005