"With the R1trn South African retail market acknowledged as oversaturated, a complete picture is necessary for companies to successfully push into new markets and find their space in crowded spheres."
Fraym's Ben Leo on South Africa's most lucrative and fastest-growing retail markets

"is at the heart of improving the supply chain and rewarding the relevant parties throughout, which in turn will help drive loyalty as well as maximising sales."
MACMobile's Jaco Saunders on driving consumer behaviour by addressing the entire supply chain

"At the end of the day, entrepreneurship is a way of life, not just a way to pay the bills. That is at least what 90% of millennial business owners surveyed in oDesk's 2016 Millennials and the Future of Work say."
Karl Westvig, CEO of Retail Capital, on what it takes to be a millennial entrepreneur

"Retailers and brands must evaluate the type of product they're selling and identify the most effective way to move it."
One of Melissa Campbell's strategies for overcoming retail neuroplasticity

"Features of the South African grocery retail sector may prevent, distort or restrict competition... The four major grocery retail chains, Shoprite, Pick 'n Pay, Woolworths and Spar, should with immediate effect cease from enforcing exclusivity provisions in their lease agreements against speciality stores."
The grocery retail market inquiry's provisional report

"But while technology can allow you to create a presence for your brand in almost any environment, you have to ask whether your brand is relevant and credible to your customer base in that particular environment."
Yellowwood MD Refilwe Maluleke on how experience trumps channel

"By keeping our overheads low and our margins high we can invest in creating an experience both online and offline that establishes trust in the online model as well as the second-hand luxury industry."
Michael Zahariev on leveraging online and offline tactics to succeed

"If you can celebrate all the tiniest of wins and look at mistakes as stepping stones rather than failures, then you'll start to enjoy the entrepreneurial journey more, and when you're happy doing what you love, people will support you."
Ubuntu Baba founder Shannon McLaughlin on finding support in business

"Retailers are under increasing pressure to explain the purpose of physical stores, and take control of the fulfilment and return process for cross-channel execution. At the same time, consumers are progressively defining the value provided by the experiences they receive from retailers. As a result of these pressures, retailers are turning to AR and VR to offer customers a unified retail experience inside and outside retail stores."
Hanna Karki, principal research analyst at Gartner

"Consumers surveyed are using smartphones over other mobile devices to shop online, with 24% of consumers globally (compared to 23.1% in South Africa) using a smartphone to shop online weekly."
PwC's 2019 Global Consumer Insights Survey

"We can delight customers in small ways to build up customer loyalty over time."
Hyprop Investments' Kimaal Baker on how consumers' demands drive digital disruption

"South African consumers are facing an increasingly stressful, time-starved lifestyle which has created a burgeoning demand for convenient solutions that can help simplify their lives."
Findings in the 2018 South African Customer Satisfaction Index (SA-csi) for Supermarkets

"On this day of my release, I extend my sincere and warmest gratitude to the millions of my compatriots and those in every corner of the globe who have campaigned tirelessly for my release."
Nelson Mandela

"Buying is a profound pleasure."
Simone de Beauvoir

"An entrepreneur assumes the risk and is dedicated and committed to the success of whatever he or she undertakes."
Victor Kiam

"Education is the movement from darkness to light."
Allan Bloom

"The supreme art of war is to subdue the enemy without fighting."
Sun Tzu

"What matters in life is not what happens to you but what you remember and how you remember it."
Gabriel Garcia Marquez

"Political language is designed to make lies sound truthful and murder respectable, and to give an appearance of solidity to pure wind."
George Orwell

"We owe a lot to Thomas Edison - if it wasn't for him, we'd be watching television by candlelight."
Milton Berle

"Mindfulness can help people of any age. That's because we become what we think."
Goldie Hawn

"Thoughts are the shadows of our feelings - always darker, emptier and simpler."
Friedrich Nietzsche

"A career is born in public - talent in privacy."
Marilyn Monroe

"If you have no confidence in self, you are twice defeated in the race of life."
Marcus Garvey

"Go to Heaven for the climate, Hell for the company."
Mark Twain

"Curiosity is natural to the soul of man and interesting objects have a powerful influence on our affections."
Daniel Boone

"Silent gratitude isn't very much to anyone."
Gertrude Stein

"Only the mediocre are always at their best"
Jean Giraudoux

"A slave is one who waits for someone to come and free him."
Ezra Pound

"Miracles do not, in fact, break the laws of nature."
C. S. Lewis

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