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Mackson Motedi
An aspiring Customer centric entrepreneur currently weighing different options for business interest. My long term experience and expertise lies within the service industry and Marketing specifically the Financial Service sector with over 16 years experience spent in Banking and Isurance respectively.
Show profile Hide profileMy purpose as a service leader is to assist in transforming bad service experience into excellent service experience. To ensure that the Customer Service and Administration proffessionals are focused on service excellence and organizational brand enhancement.
I am a versatile, optimistic and motivated individual with over four years of junior to middle management experience in the financial and services industry. I am well versed in client care and client management and believe in human development as well as that of products as I find it stimulate my intellect.
My ability to think strategically has enables me to achieve my transformational goals within short periods.
The following are some of my acomplishments to date:
• Independant Branch Manager of Momentum Industrial Funds Employee Benefits.
• Exposure to managing historically difficult processes.
• Relationship Management and reputational risk elimination.
• Joint project leader in establishing independant branches in three different provinces
• Excellent track record in project management as well as developing and implementing new processes and ideas.
My purpose as a service leader is to assist in transforming bad service experience into excellent service experience. To ensure that the Customer Service and Administration proffessionals are focused on service excellence and organizational brand enhancement.
I am a versatile, optimistic and motivated individual with over four years of junior to middle management experience in the financial and services industry. I am well versed in client care and client management and believe in human development as well as that of products as I find it stimulate my intellect.
My ability to think strategically has enables me to achieve my transformational goals within short periods.
The following are some of my acomplishments to date:
• Independant Branch Manager of Momentum Industrial Funds Employee Benefits.
• Exposure to managing historically difficult processes.
• Relationship Management and reputational risk elimination.
• Joint project leader in establishing independant branches in three different provinces
• Excellent track record in project management as well as developing and implementing new processes and ideas.
