Show profile Hide profile

Able to maintain a level head at all times, nurture and grow a business, evaluate opportunities and risks and deliver innovative solutions to challenges.
Highly successful in assisting define company and/or business unit direction, achieving goals and business optimization.

Passionate and experienced in the management and leadership of contact centres, operations, customer care and services, business process outsourcing, key accounts, sales and retention, projects, market research and customer satisfaction.

Skills and Competencies:
• Hands on management
• Communication skills
• Presentation skills
• Analytical skills
• Persuading and influencing
• Numeric and budgetary skills
• Leaderships skills
• Client facing skills
• Configuration skills