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Chante Theron
My main objective is to secure a challenging role where my knowledge and experience can be fully showcased. I intend to make a success of every project handed over to me and I will prove that it is efficient and remarkable.
I am an adaptable, dedicated and passionate professional, interested in producing high quality work. I am an organized individual, self disciplined and determined to learn new things and to gain experience that will lead towards great performances.
Show profile Hide profile• Managing the switchboard.
• Responsible for all sale calls regarding website designs: explaining what a domain is,email
hosting,design of website, maintenance and support.
• Solving of all email enquiries and distributing it to the correct departments.
• Management of Web Partner's Calender which runs on the CRM (program) , making sure all
meetings run smoothly and that there are no dates/times in contradiction with one another.
• Making sure all paperwork are received and that clients are loaded onto the CRM (data capturing)
and filled correctly.
• Responsibility towards printing any documentation requested by employees.
• Responsible for all employee leave forms and tracking/filling thereof.
• Responsible for all domain renewals and informing client that fees needs to be paid.
• Responsibility towards the Senior Accounts Manager by letting him/her know when invoices needs
to be send and for what reason.
• Responsible to take notes when other employees are not present or busy and sending it off to the
relevant employee or department.
• Responsible for taking meeting minutes (notes of everything said during meetings) and sending it
through to the CEO/Director and all relevant parties involved.
• Responsible for all cancellations, contacting the client, receiving confirmation emails and loading
notes onto the CRM system.
-Responsible for sending statements by using the programs: Customer Relationship Management (CRM) and Zoho Books (Sync with CRM).
-Assisting accountants manager by sending legal debt text messages for accounts that is being handed over.
-Responsibility towards accounts manager by assisting with reminder and final reminder text messages to collect outstanding monies.
-Responsible for loading all new clients (sign ups) onto Sage Pay in order for debit orders to run.
-Assisting accounts manager by sending invoices using Zoho Books.
-Responsible to check if invoices were sent, that there is no duplication. If invoices are on recurring no additional invoices needs to be send and if recurring is needed, it needs to be set.
-Assisting accounts manager in debt collecting: making notes; ensuring payment arrangement dates are met.
-Giving sales training from time to time: ensuring employee presents them self clear and confident enough over the phone.
-Overseeing the admin assistant by ensuring his/her work is accurate and up to date.
• Managing the switchboard.
• Responsible for all sale calls regarding website designs: explaining what a domain is,email
hosting,design of website, maintenance and support.
• Solving of all email enquiries and distributing it to the correct departments.
• Management of Web Partner's Calender which runs on the CRM (program) , making sure all
meetings run smoothly and that there are no dates/times in contradiction with one another.
• Making sure all paperwork are received and that clients are loaded onto the CRM (data capturing)
and filled correctly.
• Responsibility towards printing any documentation requested by employees.
• Responsible for all employee leave forms and tracking/filling thereof.
• Responsible for all domain renewals and informing client that fees needs to be paid.
• Responsibility towards the Senior Accounts Manager by letting him/her know when invoices needs
to be send and for what reason.
• Responsible to take notes when other employees are not present or busy and sending it off to the
relevant employee or department.
• Responsible for taking meeting minutes (notes of everything said during meetings) and sending it
through to the CEO/Director and all relevant parties involved.
• Responsible for all cancellations, contacting the client, receiving confirmation emails and loading
notes onto the CRM system.
-Responsible for sending statements by using the programs: Customer Relationship Management (CRM) and Zoho Books (Sync with CRM).
-Assisting accountants manager by sending legal debt text messages for accounts that is being handed over.
-Responsibility towards accounts manager by assisting with reminder and final reminder text messages to collect outstanding monies.
-Responsible for loading all new clients (sign ups) onto Sage Pay in order for debit orders to run.
-Assisting accounts manager by sending invoices using Zoho Books.
-Responsible to check if invoices were sent, that there is no duplication. If invoices are on recurring no additional invoices needs to be send and if recurring is needed, it needs to be set.
-Assisting accounts manager in debt collecting: making notes; ensuring payment arrangement dates are met.
-Giving sales training from time to time: ensuring employee presents them self clear and confident enough over the phone.
-Overseeing the admin assistant by ensuring his/her work is accurate and up to date.
