Used Gear and Rentals Liaison

Job title: Used Gear and Rentals Liaison

Based at: ORMS Cape Town

Responsible for:

• Receiving and dispatching rental items
• Packing and cleaning of all rental gear
• Creating rental bookings and quotes
• Booking equipment in for repairs/service
• Advising clients on gear suitability and availability.
• Firmware updates
• Ensuring payments are done and correctly allocated
• Helping out with all used gear related duties. i.e. (packing display shelf, organising purchased items, removing items from website, loading items on the website)
• Checking and testing of potential trade ins as well as sensor cleans.
• Keeping up to date with the latest gear and specification.
• Attending training sessions by suppliers.
• Working with the rental team across the company to grow the rental department in the area and establish ORMS as the go to for any rental related inquiries.

Minimum educational qualification required:

• Grade 12

Inherent/specific requirements to do the job:

• Fully computer literate
• Technical background on camera equipment
• Exceptional attention to detail
• Work well in a team
• Thrive in a high stakes high pace environment.

Summary for job description:

You would be the main point of contact for clients on email and in store and as such have the responsibility to create lasting relationships with trust at its core. Clients will rely on you to guide them on their requirements for gear and advise while making sure renting gear is the last thing they need to worry about before their shoot. You would create a seamless and friendly experience from booking to return with the best service imaginable by taking initiative and going beyond what is expected. You would have the opportunity to meet countless like-minded individuals in the photographic industry and forming part of their journey.

Key performances areas:

• Customer service
• Keep updated on all digital cameras
• Computer literate
• Able to communicate proficiently in English and Afrikaans

Key performance competencies:

• Exceptional attention to detail
• Good clear speaking voice
• Good writing skills
• Good communicator
• Attention to detail

Personal skills/attributes:

• Patience
• Attention to detail
• Problem solving
• Well organized
• Able to multitask

Contact details:

Please send your CV in confidence to az.oc.smro@eikcalb.ettenna

If you do not hear from us within 4 weeks, please consider your application as unsuccessful.

Posted on 03 Oct 10:15, Closing date 2 Dec