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Adheesh Ori, senior director within Accenture Song, South Africa says the South African automotive landscape is clearly evolving, not only through technology or electrification, but in the mindset of the customer behind the purchase (Image source: © 123rf )

Meeting the South African modern car buyers where the customer experience matches the expectation

Adheesh Ori 8 Jan 2026

Amazon’s AI-powered Shop Direct and Buy for Me tools are designed to help shoppers find products beyond its marketplace, but retailers argue the experiment exposes a deeper tension over data ownership, consent and who really controls the future of online shopping (Image source: © 123rf )

Online retailers push back against Amazon's Shop Direct

7 Jan 2026

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