Major hotel chains have been wooing travelers for years with CRM tools focused mainly on "loyalty" or rewards programs. The CRM programs help hotels and resorts determine which customers patronize the same hospitality brand on a regular basis. Those frequent customers accumulate points that can be exchanged for a reward - most often discounts on extended stays or future bookings. 26 Jan 2010
It is again time to enter the African continent but this time, South Africa is acting as a conduit to international interest in the technological business opportunities in sub-Saharan Africa. 26 Jan 2010
Entries for the annual Supply Chain Education Excellence Awards are invited up to the end of February 2010 in a number of categories and will be adjudicated based on performance, sustainability, success and innovation. 26 Jan 2010
“Vodacom Mozambique and the Ministry of the Interior wanted to give tourists a handy guide of Mozambique over the festive season," says Lyn Davis, the marketing director of Z-Card Africa, Middle East, India and Turkey (ZAMI). 26 Jan 2010
Darryl Jacobson, MD of Burchmore's, reports an “overwhelmingly positive sentiment” at the first vehicle auctions of 2010 with excellent attendance from trade buyers and enthusiastic bidding on their part. 26 Jan 2010
Ian Renner, a New York designer of unisex and men's clothing, will be putting on a fashion show this Friday, 29 January 2010, at the American International School in Constantia, Cape Town. 26 Jan 2010
The Reserve Bank's Monetary Policy Committee (MPC) will today, 25 January 2010, have its first meeting of the year with economists predicting that the repo rate will remain unchanged at 7%. 25 Jan 2010
Nokia announced late last week its plans to make walk and drive navigation free on its smartphones as part of a new version of Ovi Maps, available for download for 10 Nokia handsets, including N97, 5800 and E72, with more smartphones expected to be added in the coming weeks. 25 Jan 2010
The Bankseta officially launched its introductory course to Islamic banking late last week, the development of which was a collective effort by members of Bankseta, its Islamic Banking steering committee and members of Shari'ah Financial Consultancy. Bankseta, in support of transformation and celebrating diversity within the financial sector, funds the course. 25 Jan 2010
JHI CEO Marna van der Walt reports that in the first few weeks of trading in 2010, the company's industrial brokers have seen a significant upturn in enquiries for space. 25 Jan 2010
The financial vulnerability of South African consumers improved slightly during the fourth quarter of 2009, although general levels of vulnerability remain a serious concern, according to the latest results of the Consumer Financial Vulnerability Index (CFVI). 25 Jan 2010
The Consumer Protection Act will come into operation from 24 October 2010, 18 months from when it was signed into law by the president. 25 Jan 2010
The 7th CANSA Shavathon takes place countrywide on 5-6 March 2010, when supporters can have their heads shaved or their hair spray painted to raise funds for the organisation. 25 Jan 2010
The Credit Information Ombud has expanded its jurisdiction to include complaints relating to credit transactions. 25 Jan 2010
Disgruntled employees of Amalgamated Beverage Industries (ABI), the soft drinks division of South African Breweries (SAB), have vowed to continue with their month-long strike action until their wage demands are met. 25 Jan 2010
A new list of 10 clothing and textile product categories eligible for duty credit certificates would be gazetted shortly, the Department of Trade and Industry's chief director for African multilateral economic relations, Xolelwa Mlumbi-Peter, confirmed on Thursday, 21 January 2010. 25 Jan 2010
Less than 20% of arable land in Africa is in productive use. This, coupled with the global food shortage, has prompted African governments and private investors to look at the opportunities presented in fallow land across the continent. 22 Jan 2010
Trading updates released by SA's big retail stalwarts — Massmart, Shoprite, Mr Price, Truworths and Clicks — were appalling, but hardly surprising. 22 Jan 2010
PARIS, FRANCE: French luxury goods group Hermes is set to open a Chinese subsidiary later this year that will sell furniture, clothes and household accessories, the company said. 22 Jan 2010
Four Nando's restaurants, Adderley Street, Woodstock, Tokai and Camps Bay, are showcasing inspiring original collections of art to actively support local artists. 22 Jan 2010
