AI shop assistants: Get ready for a world where you can't tell humans and chatbots apartShweta Singh 7 Jan 2022
How online markets are helping local stores survive Covid-19Myriam Ertz, Damien Hallegatte, Imen Latrous and Julien Bousquet 19 Mar 2021
Fashion retailer Primark is refusing to sell online - here's why it is right to do soLisa Jack and Regina Frei 25 Jan 2021