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Running the holiday return gauntlet
This is the time of the year when retailers can expect larger than normal numbers of returns - rash purchases, unwanted gifts - whether it is here in SA, in the US or wherever Christmas is celebrated. So what should consumers watch out for? And what can retailers do to reduce the impact?
Now that you've gotten all this stuff you don't really want, it's time to take that stuff back and get stuff you like. Retailers, who are going through rough times, often change their return policies, so it's best to keep up. Here are a few pointers for dealing with returns and retailers -- both brick-and-mortar and online.
If there's anything we've learned this year, it's that nothing can be taken for granted. Any number of retail wild cards make it hard to give consumers a complete shopping strategy scoop. How can I tell you where to jab when retailers themselves don't even know how they'll bob and weave?
Read the full article here.
