On Monday 16 May, at 10am, the store — based in Barcelona, Spain — posted an advertisement to Facebook advertising 50%-off clearance sale on a range of Spring items.
Customers soon realised the products were marked considerably lower than advertised, and ranged anywhere from R1 to R9 per article of clothing. Around 3pm the same day, customers began receiving cancellation and refund notices from Mango. Upon checking the website, many discovered that all previously heavily discount items now reflected the advertised 50%-off pricing.
Customers were angered by the lack of social media response to complaints, as well as the cancellation email stating: “We advise you to check all the details provided when you placed your order and to try and place the order again at Mango.com.[sic]”...
Click through to the full article on Memeburn.
