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Vox offers uncapped ADSL services

Vox Telecom joined MWeb by announcing on Friday 19 March 2010 the introduction of uncapped ADSL services for its consumers. The move will give its customers unlimited access to the internet for a fixed monthly fee with no sudden and frustrating cut-off when they reach the caps that were previously in place.
Vox Telecom CEO, Doug Reed
Vox Telecom CEO, Doug Reed

"We are revamping all our broadband solutions to cater for the widest spectrum of users, ranging from people who are extremely price-sensitive to those looking for the very highest quality experience,” explains Douglas Reed, MD of Vox Telecom.

Its consumer-oriented @lantic internet service provider is ready to launch its new broadband offering, while the Datapro and Telepreneur services are busy revamping their ranges. With Datapro, the accent will be on quality and flexibility for corporate customers. The package being created by Telepreneur will create a simplified, uncapped offering designed for small businesses and consumers, and sold through our network of more than 4000 dealers.

Years of promises, but local loop still not free for all service providers

“MWeb must be applauded for making some heavy investments in infrastructure, which have allowed it to offer uncapped bandwidth to the market. Yet the degree to which Vox, MWeb and every other player in the market can cut their tariffs is constrained by Telkom,” he continues.

Telkom still owns the local loop - that last mile of copper wire that reaches into residential and business premises. Despite years of promises from the industry regulator, ICASA, the local loop has still not been freed up for all service providers to use.

That means ISPs still pay heavily for the right to use a facility that was funded by taxpayers in the first place. Since access to the local loop can account for up to 90% of the fees ISPs charge their customers, further significant price cuts can only be unleashed when the regulator finally delivers on its promise to unbundle the local loop.

Full competition would lead to cost cuts

“Uncapped internet access is the way the market has to go. It is what consumers want and expect and it is what they do overseas. However, it is ridiculous that ISPs are providing these price reductions while Telkom, which has the entire infrastructure and is clearly in the best position to drive down prices, is happy to let the private sector lead the way. Imagine the cost cuts that would ensue if South Africa really enjoyed full competition in the market.

“The message to our telecommunications regulator is clear: nothing is more effective than letting the free market determine pricing. It is imperative that ICASA's plans to liberate the industry are accelerated, since local loop unbundling and number portability will let us unlock further price cuts," he concludes.

Costs

@lantic's offering of three uncapped products including ADSL line and uncapped data bundles are priced as follows:

  • Uncapped 384 - Include 384 DSL line + uncapped ADSL usage: R339
  • Uncapped 512 - Include 512 DSL line + uncapped ADSL usage: R589
  • Uncapped 4096 - Include 4096 DSL line + uncapped ADSL usage: R889

These offers include the monthly Telkom ADSL line rental component which amounts to R152 on a 384k line.

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