Check out trusted stores

1 Sep 2010

Jump Shopping has launched a list of 'Trusted Stores' for online South African consumers that in its opinion provide consumers with a safe and user friendly environment to shop in by adhering to all the necessary business practices and policies. Jump's Choice was also introduced to indicate the cheapest price from a Trusted Store for a specific product.

"We often get queries regarding the trustworthiness of South African online shops. People are very scared to buy online as they do not know which websites are legit," says Jaco Roux, MD of Jump Shopping. These stores are evaluated on their history with Jump Shopping, website security, customer service and general company profile.

The Trusted Store seal will only be awarded to South African stores that meet a strict set of criteria, stores will be re-evaluated on a continuous basis and the seal cannot be bought or negotiated. Some of the stores that have received the seal are HP Shop, Private Property, SA Camera and Take2.

Seal criteria

Store must have a clear and concise refund and returns policy on its website
Users should be able to pay with a credit card; this could be in the form of a direct credit card payment or with the use of an approved payment method like PayPal. The payment methods should be fully integrated and should not require any interaction away from the user's computer (faxes)
There must be a visible and working telephone number on the website, which is operated during office hours
Valid Security (SSL) certificate should be used and displayed on all pages where payment information is requested
Store has to be a registered company or closed corporation
Website must be fully compatible with Internet Explorer, Firefox, Chrome and Safari
The online store has to be listed on Jump Shopping for at least 6 months.
Domain of online store must be older than 12 months
Store must make use of an approved payment gateway

Jump Shopping is an online shopping search engine, which lists millions of products and services, from hundreds of South African online stores, making it easier for consumers to search and compare products and make informed decisions before purchasing online.