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#SeamlessSA: A holistic approach to delivering great retail customer experience
#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa last week, Lauren King, executive: e-commerce and web services at Edcon, shared her understanding of customer experience (CX)...

By Lauren Hartzenberg 20 hours ago

#SeamlessSA: Physical retail needs to step up
#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 2 days ago

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer
2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

The 9th Annual South African Council of Shopping Centres Research Conference, a mainstay event on SA's shopping centre and retail industry calendar, is set to take place at the Maslow Hotel in Johannesburg on 3 April...

1 day ago

Amonet.co.za launches a new online shopping experience
Amonet.co.za launches a new online shopping experience

Amonet has launched a brand-new redesigned website to offer consumers even better usability than before, ensuring that it is easy to for anybody to use - anytime, anywhere and on any device...

Issued by Amonet 2 days ago

How SA retailers can deliver value for shoppers in 2019
How SA retailers can deliver value for shoppers in 2019

In the last year, elevated household debt, higher fuel prices and an increase in value-added tax has squeezed consumer spending. And South African retailers have not been spared from the effects of this...

13 Mar 2019

Meet the Maker: Pick n Pay to highlight local small suppliers on shelf
Meet the Maker: Pick n Pay to highlight local small suppliers on shelf

Pick n Pay has launched a 'Meet the Maker' showcase, that will see the retailer allocate shop space to promote local South African products produced by small businesses, to customers.

12 Mar 2019

Dedicated cannabis expo set for Cape Town in April
Dedicated cannabis expo set for Cape Town in April

The Cannabis Expo, a trade and consumer exhibition dedicated to the cannabis industry, is set be held at Sun Exhibits at GrandWest in Cape Town from 4 to 7 April...

11 Mar 2019

Edgars needs to remember why their good times were so good
Edgars needs to remember why their good times were so good

Back in the day it was the Edgars own-brands that made the Edgars brand so great...

Issued by All Told 8 Mar 2019

Woolworths, partners launch community learning farm in Stellenbosch
Woolworths, partners launch community learning farm in Stellenbosch

Woolworths has partnered with Spier Wine Farm, the Sustainability Institute and its AgroEcology Academy to launch the Living Soils Community Learning Farm - a three-year pilot project with the aim to establish demonstrative ecologically-restorative methods to grow nutrient-rich foods...

8 Mar 2019

How SA's biggest supermarkets measure up in customer satisfaction
How SA's biggest supermarkets measure up in customer satisfaction

Results of the 2018 SA-csi for Supermarkets reveals that Woolworths has marginally maintained the best overall customer experience among SA's top supermarket brands...

7 Mar 2019

Miles of smiles for car winner at Game
Miles of smiles for car winner at Game

"Yay! Fantastic news, I can't believe I have won!" This was the reaction from Siyamamkela Matshisi of Promenade, Cape Town on discovering he had won a brand-new Polo Vivo car in a competition launched by AEG and Game...

Issued by Game 7 Mar 2019

Jeans maker Diesel files for bankruptcy in the U.S
Jeans maker Diesel files for bankruptcy in the U.S

Diesel USA, the clothing maker famous for its five-pocket jeans, filed for Chapter 11 protection in the U.S. Bankruptcy Court this week...

7 Mar 2019

From local to global: getting started with international e-commerce
From local to global: getting started with international e-commerce

Other than those specifically targeted at narrow niche markets, most domestic businesses do hope to one day extend their reach and go international...

By Melissa Burns 6 Mar 2019

SA independent retailers recognised at international IGA awards
SA independent retailers recognised at international IGA awards

Two SA retailers, Supersave Food Town Hyper in Pietermaritzburg and Take n Pay Food Town Hyper in Chatsworth, were recognised at the 2019 IGA International Retailers of the Year awards...

6 Mar 2019

Algorithms are maximising profits for online retailers by colluding to keep prices high
Algorithms are maximising profits for online retailers by colluding to keep prices high

Have you ever searched for a product online in the morning and gone back to look at it again in the evening only to find the price has changed?

By Graeme McLean 5 Mar 2019

Amazon's Project Zero lets brands remove fake product listings
Amazon's Project Zero lets brands remove fake product listings

Through a new initiative called Project Zero, Amazon wants to empower brands to help stop the spread of counterfeit products on the marketplace...

5 Mar 2019

New parental leave benefit: Bridging a historical divide
New parental leave benefit: Bridging a historical divide

In November 2018, through the signing of the Labour Laws Amendment Bill, South Africa became the first African country to allow fathers to take on a more active and supportive role in the home...

Issued by Ackermans 5 Mar 2019

Edcon secures R2.7bn lifeline for restructuring plan
Edcon secures R2.7bn lifeline for restructuring plan

Edcon's latest recapitalisation deal will see the contribution of new cash commitments and rent reductions totalling approximately R2.7 billion into South Africa's largest clothing retailer...

4 Mar 2019

#DesignIndaba2019: Ikea's Överallt collection a global showcase of Africa's top design talent
#DesignIndaba2019: Ikea's Överallt collection a global showcase of Africa's top design talent

The anticipated launch of Ikea's Överallt homeware collection is described as a marriage between African rituals and Scandinavian design...

By Lauren Hartzenberg 4 Mar 2019

Wellness Warehouse launches plant-based pop-up
Wellness Warehouse launches plant-based pop-up

Health and wellbeing retailer Wellness Warehouse has introduced a pop-up shop inside its Cavendish Square store, that caters to customers with an interest in living a more plant-based lifestyle...

1 Mar 2019

Retail marketing and point of purchase trends for 2019
Retail marketing and point of purchase trends for 2019

Frank Mayer and Associates, Inc.'s company thought leaders are peeking into their crystal balls to predict what the coming 365 days have in store for the retail and point-of-purchase industries...

By Leo Van De Polder 28 Feb 2019

Keeping on trend in digital retail
Keeping on trend in digital retail

As we approach the third month of 2019, some interesting trends are being predicted and already seen, in the retail and online market segment. Considering that December was a tough one for SA retailers...

27 Feb 2019

Makeup maestro Sir John launches SA collection with WBeauty
Makeup maestro Sir John launches SA collection with WBeauty

International makeup artist to the stars, Sir John, has collaborated with WBeauty to launch a limited edition cosmetics line, titled Volume 1, in South Africa.

27 Feb 2019

Extra Smart Shopper rewards for TymeBank users
Extra Smart Shopper rewards for TymeBank users

In conjunction with the official launch of TymeBank today, Pick n Pay has announced that Smart Shopper customers with TymeBank accounts will be able to earn extra points - including rewards outside of Pick n Pay...

26 Feb 2019

3 technology titans reshaping retail
3 technology titans reshaping retail

To say that Amazon has shaken up US retailing is almost a cliché at this point. Looking globally, we see powerful tremors from seismic shifts in retailing driven by Alibaba in China and MercadoLibre in South America...

By Stephen Dover, Dan Searle, Katherine Owen, Mary Ki 26 Feb 2019

Samsung rolls out experiential stores in the U.S.
Samsung rolls out experiential stores in the U.S.

Samsung has opened three physical Experience Stores in major U.S. cities, where customers can to test out products, address repairs and receive one-on-one assistance...

25 Feb 2019

From township entrepreneur to the supermarket shelf
From township entrepreneur to the supermarket shelf

Sammy Mhaule got his first taste of entrepreneurship as a 14-year-old when he sold ice cream on the streets of Tembisa. Today he supplies sparkling juice to Checkers Hyper in Gauteng and Checkers in the Free State...

25 Feb 2019

The diversification of retail in Kenya
The diversification of retail in Kenya

Kenya's retail sector is diversifying with the entry of new players and international brands into the market. This is despite the retail sector growing at a "lethargic rate"...

22 Feb 2019

Boost sales with omnichannel retail in 3 simple steps
Boost sales with omnichannel retail in 3 simple steps

It's no secret that local retailers are having a torrid time. The economy remains in the doldrums with investors and consumers spooked by debilitating load shedding, ongoing job cuts...

By Gareth Hawkey 22 Feb 2019

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