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Starbucks in your eyes Top story is the opening of the first Starbucks store in South Africa, which saw fanatics lining up from the night before. A second Starbucks store will open in Attacq's R5bn Mall of Africa in Midrand on Thursday. "In two years, we think the market will have between 12-15 stores," Taste Holdings CEO Carlo Gonzaga said, adding that the company was also looking at a drive-thru concept. Competitor Famous Brands today announced that it has bought a 51% stake in Lupa Osteria, a chain of three Italian restaurants in KwaZulu-Natal (KZN), for an undisclosed amount. "In the short term our plan is to grow Lupa's footprint to six restaurants in KZN; over the long term, we believe that a network of 35 restaurants in SA and select African countries is achievable," said Famous Brands CEO Darren Hele. This week, #CommerceMonth features Mario Toscano on why uAfrica's eCommerce Awards have been put on hold. Robyn Cooke explains how The Foschini Group is innovating customer functionality, and Georgia Barry gathers insights into Cape Union Mart's three sub brands: Poetry, Old Khaki and the recently launched Tread+Miller. Bonnie Cooper also lets us in on how Roman's Pizza cracked the recipe to a successful franchise. For more, go to the #CommerceMonth special section. Jessica Taylor, Retail Editor (@Biz_Retail)
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Famous Brands has bought 51% of Lupa Osteria, a chain of three Italian restaurants in KwaZulu-Natal, for an undisclosed amount... Read | Zeenat Moorad By 7.30am on Thursday, when the world's largest coffee company, Starbucks, opened its first store in South Africa, the throng of fans who had been lining up from the night before were desperately in need of a cuppa... Read | Jessica Taylor The eCommerce Awards have been put on hold for 2016 in order to focus on 'building e-commerce tools to make e-commerce in South Africa even better'... Read | Colleen Goko Times may be tough, but South Africans are not giving up their morning takeaway coffee fix or their after-work tipple... Read | Buried deep in our brains is a complex infrastructure of nerves known as the limbic system that keeps us alive on the most primal level... Read | Retail cannibalisation is becoming a growing reality in South Africa and, until now, it has been all too easy to place the blame for this squarely at the feet of shopping centre developers. However, on closer inspection, Marius Muller, CEO of shopping centre investor Pareto, believes this retail cannibalisation is largely being driven by retailers themselves... Read |
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|  | Jessica Taylor With the introduction of automated wish list messaging, a special occasion reminder calendar and a stock tracker, Robyn Cooke, head of e-commerce of The Foschini Group (TFG), explains how the online mall is personalising the online shopper experience... read | |  | Leigh Andrews Bonnie Cooper, chief marketing officer for Roman's Pizza, lets us in on how they cracked the recipe to a successful franchise... read | |  | Ruth Cooper We chat to Georgia Barry e-commerce manager of iconic South African retail brand Cape Union Mart. Gathering insights into their three sub brands; Poetry, Old Khaki and the recently launched Tread+Miller as well as trends in the local online retail spheres. read | |
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 | With more than 4600 fuel forecourts currently in operation and more expected in the future, this industry is rapidly growing as a key driver of revenue for fuel stations in South Africa. read | |  | Oliver Merkel and Vijay Vishwanath A decade ago, many analysts looked at two looming trends - the rise of retail consolidation and the proliferation of private labels - and issued dire warnings about the power of consumer-packaged goods brands. Their predictions turned out to be premature... read | |
| CUSTOMER ENGAGEMENT MARKETING How to attract, delight & engage with customers in a world filled with distractions.
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 | Food suppliers should not use the drought and weak rand as an excuse for unnecessary price hikes, Shoprite CEO Whitey Basson said on Monday... read | | |
 | The new Mall of Africa in Waterfall, Midrand, will feature a choice of 300-plus stores, restaurants, entertainment and services, and the very latest in mall design when it opens next week, on 28 April 2016... read | | |
 | Shoprite and Checkers customers have helped raise R200,000 for drought-stricken communities across South Africa since March 2016, which will be used to drill new boreholes, refurbish broken ones, as well as to support recovery efforts in severely affected communities... read | |  | A new partnership will see one of South Africa's top six festivals continue to grow and contribute to community upliftment in the Sundays River, according to Spar Kirkwood Wildsfees board chairman Paul Marais... read | | |
 | Anton Vukic Electronic software distribution (ESD) has seen significant growth over the past few years, and the channel, in particular, is increasingly using this delivery mechanism in order to improve efficiencies and reduce costs... read | | |
 | Tiffany Rowe When your e-commerce dreams are new and you aren't yet sure how to run an online store, it makes sense that you would use the most popular online payment services providers on the web. Indeed, Paypal and Google Wallet offer some interesting and exciting merchant services when you have no clue what you need or how you want your shop to function... read | |  | Manish Bhalla For each and every website owner, SEO is the most critical aspect. However, very few know its importance as far as e-commerce marketplaces are concerned. Studies have suggested that 44% of all online purchases begin with an online search. This means that every other order placed on your e-commerce store originates from search results... read | | |
 | Many South African manufacturers' efforts to expand into Africa have failed. Two mistakes - according to speakers on the line-up for the 2016 SAPICS conference for supply chain professionals - are applying familiar product-focused processes, and discounting the importance of working within the existing framework of local culture... read | |  | The Clothing Bank, a local non-profit business, has won the 2016 Schwab Foundation's Social Entrepreneur of the Year award - an international honour for outstanding examples of social entrepreneurship - with the support of some of South Africa's major retailers including the Mr Price Group... read | | |
 | Ann Crotty There is no mention of an "old guard" in Distell's announcement that five of the executive directors on the board of its unlisted operating company will be replaced by executives who joined the firm after Richard Rushton's appointment as MD in 2013. The changes do not affect listed Distell Group's board... read | | |
 | Colleen Goko Excited caffeinistas queued outside of the newly opened Starbucks in Rosebank on Thursday, paying no mind to the cold or drizzle... read | | |
 | There's scant research on the status of ethical consumerism in South Africa, but the 2015 Ethical Markets Report 2015 by the UK's Ethical Consumer reported an 8% rise in the UK, valued at GBP38 billion, despite a highly challenging fiscal year in that country. read | |  | Charlotte Mathews Woolworths took top honours in a ranking of the commitments of SA's five biggest retailers to renewable energy compiled by environment lobby group Greenpeace Africa, while rival Shoprite Group was last... read | | |
 | Fifi Peters Astrapak, a manufacturer of plastic packaging material, has no immediate plans to enter other African economies, despite tough operating conditions in SA... read | |  | Issued by Pyrotec In a 'Movie Feast' campaign targeted at DVD viewers only, Paramount Pictures in the UK chose to attach discount vouchers for popular food and drinks to their DVD cases... read | | |
 | Virusha Subban and Yonatan Sher The tax on sugar-sweetened beverages, announced by Finance Minister Pravin Gordhan in his February budget speech, will come into effect on 1 April next year... read | |  | The South African Revenue Service (Sars) has done over 100 inspections of "cash and carry" businesses in Gauteng in the past month, it said in a statement on Wednesday... read | |  | In keeping with its Clover's 'Way Better' promise and in line with the R260: Agricultural Product Standards Act passed by the Department of Agriculture, Forestry and Fisheries, Clover will be implementing a change to the fat content of its low-fat milk variant... read | |  | Ann Crotty In a damning indictment of the National Credit Regulator's (NCR's) perceived inability to enforce any of its findings, the Lewis share price remained unchanged on Tuesday, following news that the NCR had again referred the furniture retailer to the National Consumer Tribunal for alleged breaches of the National Credit Act... read | | |
 | Issued by Insight Survey Surely, the health fundi battalion, armed with neon à la mode apparel and spurned on by draconian dietary ideology, must be boosting RTD juice sales as they wage their corporeal war against the proverbial 'bulge'?... read | | |
 | Colleen Goko Aggressive retail sales promotions have helped drive foot traffic to beauty and pharmaceutical group Clicks, which reported double-digit interim profit growth... read | |  | Issued by Pyrotec Millennials or Gen Yers - those born between the early 1980s to the early 2000s - are an important generation for marketers and brand owners to get to grips with... read | | |
 | Furniture chain Lewis will oppose a request by the National Credit Regulator that the National Consumer Tribunal order it to refund customers of its "club fees" and maintenance plans... read | | |
 | Supply chain failure can result in empty store shelves, infrastructure in various states of breakdown, basic services and resources that are unavailable... read | | |
 | Meshan Morar It's a Saturday and you're one of many shoppers standing in a slow-moving queue at a supermarket till. If that store was using radio frequency identification (RFID) which can scan an entire trolley in one action, you would have been home long ago... read | | |  | NEW YORK - Non-alcoholic beverage giant PepsiCo Inc reported on Monday a first quarter drop in profits and the sixth consecutive drop in sales blamed on a strong dollar... read | |  | Yashaswini Swamynathan BENGALURU - Coca-Cola's sales fell for the fourth straight quarter as demand for its fizzy drinks declined in Europe and a strong dollar eroded the value of sales in markets outside the US, including Latin America... read | | | More International | |
|  | International marketing digital brand manager - fashion brands. Read more >> |
| | | Sales and negotiationProfit Re-Engineering - 4 May 2016 to 5 May 2016, Johannesburg | 18 May 2016 to 19 May 2016, Cape Town | 1 Jun 2016 to 2 Jun 2016, Durban | 22 Jun 2016 to 23 Jun 2016, Johannesburg | | We Are Africa - 2 May 2016 to 5 May 2016, Cape Town WeAreAfrica is more than a trade event. It brings a curated selection of travel brands, world-class buyers and press to Cape Town, determined to tell Africa's individual stories. Read more >>
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| Johann Wolfgang von Goethe "Correction does much, but encouragement does more." Christian D. Larson "Believe in yourself and all that you are. Know that there is something inside you that is greater than any obstacle." Michael Jordan "Always turn a negative situation into a positive situation." Theodore Roosevelt "Believe you can and you're halfway there." Winston Churchill "If you're going through hell, keep going." |
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