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Introducing Design Month Today marks the official launch of David Jones Classic Collection at Woolworths, to be followed by David Jones Premium Collection later in the year. Meanwhile, Grand Parade Investments has signed a franchise agreement with Nasdaq-listed Dunkin' Brands and Baskin-Robbins to bring the coffee/doughnut chain and that of ice-cream specialty shops, respectively, to South Africa. The first Dunkin' Donuts outlet will open in Cape Town by the end of June. Wrapping up BizTrends 2016 with a summary of Vend's 2016 Retail Trends and Predictions report, highlighting that omnichannel is still the key focus for retailers in 2016, we introduce Design Month. Coming up, an exclusive interview with Trevyn McGowan, and other industry experts share insights into the discipline of retail design. Watch this space and don't forget to join the conversation by using the hashtag #DesignMonth when you tweet us! Jessica Taylor, Retail Editor (@Biz_Retail)
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[Issued by Bizcommunity.com] Traditionally February is dedicated to all things design on Biz. This year we're rolling out the design theme, with a multi-industry Design Month feature on how design is influencing 20 sectors locally and globally... Read | This country's first Dunkin' Donuts store will open in Cape Town by late June... Read | David Jones Classic Collection will join Woolworths Holdings' clothing portfolio on 1 February 2016, with a new private label brand encapsulating the essence and heritage of one of the world's leading department stores, David Jones... Read | Fifi Peters Consumer brands group AVI is set to report consistent profit growth in the first half of its financial year, despite the marked deterioration in the economy and household spending over the period... Read | According to Interactive Intelligence there are five trends that will disrupt customer service in 2016. A massive 89% of companies plan to compete... Read | Johan Botha During a recent customer experience cultural intervention workshop, my agency's customer experience interventionist asked the participants to name a brand they are not only loyal to, but love so much they will run into a burning building to save... Read |
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| | |  | Jessica Taylor In 2016, omnichannel will be integrated into every aspect of retail, according to Vend's recently released 2016 Retail Trends and Predictions report. Here's a summary of the trends that we too expect will impact the retail industry this year... read | |
More trends... | Full trend report... | | |
 | Shopping online classifieds usually means having to draw wads of cash before meeting a stranger on a street corner, because you really want that textbook or iPhone they advertised... read | | | | | | |
 | The international status of a South African olive oil producer and its popular extra virgin olive oil has just been bumped up significantly following the latest Top 100 list released by the independent World Ranking Extra Virgin Olive Oils... read | |  | The liquor outlet of Spar, Tops at Spar, has rebranded its logo to align with other brands in the Spar group mother brands, Superspar, Spar and Kwikspar... read | |
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 | The JSE is broadening its agricultural commodities trading platform by allowing buyers of beef to trade in carcasses in order to manage price expectations... read | | |
 | Pick n Pay is donating half a million rand through different initiatives to provide respite for communities in drought-stricken areas to help those affected, and to facilitate public contributions to those most in need... read | |  | Jeff Nemeth Globalisation, connectivity, and common interests are uniting formerly unrelated groups. But how do you manage reputation in the fast-moving context of digital media, where critical views can make or break a brand in a second? read | | |
 | Wimpie van Rensburg As South African retailers move to capitalise on a rapidly expanding online shopper base, they need to ensure that their systems support a consistent shopping experience, or they risk losing customers... read | |  | Paul Adepoju Nigerian tech entrepreneur Sim Shagaya has announced he is stepping down as the CEO of Konga, which is one of Africa's leading e-commerce companies... read | |  | Abhishek Agarwal Here are 5 m-commerce strategies you can't ignore... read | |  | Delivering a world-class customer experience is the key ingredient to becoming a leader in e-commerce. This is especially the case in smaller economies like South Africa where customers are more valuable and need to be treated with great care, according to SA Florist founder Nicholas Wallander... read | | |
 | A proudly Durban initiative, the I heart Market, which takes place monthly at Moses Mabhida Stadium and serves as a lively platform for a vibrant selection of carefully chosen traders selling local hand-made products, will be taking place alongside this year's Decorex Durban on Saturday, 19 March 2016... read | | |
 | South Africa's first Fairtrade certified crop of cane sugar became available in December 2015. Fairtrade is not a charity or an aid system, but rather an innovative business model... read | | |
 | Issued by Tiger Wheel & Tyre Tiger Wheel & Tyre and Master Drive encourage motorists to visit some of the key benefits of eco-driving: using their vehicle in an environmentally efficient way to improve road safety, reduce fuel consumption and lower greenhouse gas emissions... read | | |
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 | Thabiso Mochiko The sharp decline in the rand is likely to boost Ellies' manufacturing business, which is focusing on markets outside SA... read | | |
 | Issued by Pyrotec While many packaging design briefs are often targeted at the discretionary income of millennials, the senior demographic should not be forgotten or overlooked - if they can't open it or read it, they won't buy it... read | | |
 | Recent findings release by BMi Research have revealed that the flavoured alcoholic beverage category has continued to grow for the past three years, although at a decreasing rate... read | | |
 | Dora Jurd As brands are becoming more and more emotional, thinking about offering consumers complete experiences, they need to enhance their uniqueness beyond a mere logo, a name, a look and feel... read | | |
 | Issued by Mortimer Harvey What does a grocer, landscaper, bookseller and telecommunications business have in common? Staying profitable in an extremely tight economy and offering customers something they can't get at their rivals' businesses... read | | |
 | Zeenat Moorad There exists a slice of retail heaven between passport control and the boarding gate: travellers are the perfect captive audience for duty-free stores with their jumbo Toblerone chocolate bars and mega-sized bottles of spirits... read | |  | Ernest Mabuza Thousands of workers retrenched by the Edcon group in 2013 and 2014 have had their hopes of reinstatement dashed by the Constitutional Court... read | | |
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 | Miele has announced that it has brought two new counter-top coffee makers to South Africa. The brand new CM7 models are able to prepare up to 20 different beverages, including various types of tea. The top-of-the-line model, the CM7500, even descales automatically... read | | |  | SAN FRANCISCO - US online giant Amazon on Thursday reported profits doubled in the past quarter, as it attracted more customers with video and other services, but the results missed Wall Street forecasts... read | |  | NEW YORK - US consumer products giant Procter & Gamble reported a jump in second-quarter earnings Tuesday, despite a strong dollar that continued to depress the value of foreign sales... read | |  | SAN FRANCISCO - Apple on Tuesday forecast a sales decline for the first time in more than a decade, adding to evidence that the market for smartphones is becoming saturated and threatening the company's unprecedented run of success... read | | | More International | |
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 | This week, our 'Biz Online Insights' section explores the South African online population's views on internships... read | |  | Sarah Britten Woke Twitter could bring down your campaign and cause severe reputational damage. Here's why this audience should be considered as an essential part of the strategic and creative process... read | |  | While it may not be the conventional nature of an act of misconduct, the age of social media and technological advancement has changed the way in which we communicate and engage with other individuals and with the public... read | |
|  | Weylandts has an opportunity for a furniture and homewares product trainer based at the head office in Northgate Park. Must have a degree and five to eight years' experience. Read more >> |
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| Garrison Wynn "Action and adaptability create opportunity." Richard Branson "You don't learn to walk by following rules. You learn by doing and falling over." Theodore Roosevelt "Believe you can and you're halfway there." Margaret Thatcher "You may have to fight a battle more than once to win it." Walter Chrysler "The real secret of success is enthusiasm." |
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