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Retail

A love affair with electronics

Despite a slight decline in its performance year-on-year, Woolworths has again topped the RepTrak Pulse reputation survey, with Pick n Pay and Shoprite coming in at a close second and third, respectively.

Euromonitor International has released new data on the global consumer electronics industry, indicating that wearable electronics are 'the next big thing', while the dynamic growth of tablets suddenly comes to a standstill. The Innovation Group's latest trend report serves as a snapshot of the latest innovations and what they reveal about the food and drink consumers of the future. And speaking of beverages, Taste Holdings has identified a 'conservative' market opportunity of more than 150 Starbucks outlets in South Africa, and forsees this growing to over 200 in the next five years. The first store opening will be in Gauteng and is scheduled for the first half of next year.

Marion Marais unpacks the consumers' complex relationship with their smartphones, particularly in the retail space, where the hype surrounding mobile shopping has often failed to deliver sustainable returns. Then Lisa Reid says it's time to start planning your communication strategy for the festive season, and gives six specially curated tips to improve your marketing efforts. "Some of the foundations laid this time of the year, may well pave the way for a long-lasting future relationship with your customers," she says.

Jessica Taylor, Retail Editor (@Biz_Retail)
Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".




Weekly top stories
Taste's projection of Starbucks outlets 'conservative'

Taste Holdings, which has an exclusive master franchise agreement with Domino's Pizza International, said on Wednesday it had identified a conservative market opportunity of more than 150 Starbucks outlets in SA... Read

Euromonitor data predicts wearables as the next big thing

Sales of wearable electronics are projected to exceed 305 million units in 2020, making them the world's second-best-selling products behind smartphones... Read

Business conditions in retail sector do not bode well for SA's economic prospects, says EY

Results from the latest EY/Bureau for Economic Research (BER) Retail Survey signal a substantial deterioration in trading conditions in the retail sector during 2015Q3... Read

JWT report reveals the future of food and drink

The Innovation Group - the innovation and futurism unit of J. Walter Thompson Intelligence - has revealed the future of food and drink in its latest trend report... Read

A customer is for life, not just for Christmas

Lisa Reid

Believe it or not, it's time to start planning your communication strategy for the 2015/16 festive season... Read

[In conversation with] Brett van Aswegen

Dries Badenhorst

In his twenties, Brett was in a junior position at the Edcon Group when he told his peers that he was going to be a director of a listed company by the age of 35. Although they scoffed at this declaration, he was not deterred, and achieved his goal at 31... Read

Woolworths still tops reputation survey but drops on 2014 score

According to the 2015 RepTrak Pulse reputation survey, conducted by Reputation House, Woolworths' again ranks first at a score of 71.2, despite a slight decline compared to its performance in the 2014 survey... Read

Embracing smartphone shopping

Marion Marais

Smartphones: the first thing you look at in the morning and the last thing at night. The love affair between our smartphone and us knows no bounds, yet brands have been slow to capitalise on this relationship... Read

Cape Union Mart Group launches new urban footwear concept

A new South African footwear chain, Tread + Miller has been launched... Read

Commercial Property
Pretoria's super-regional mall grabs attention
The multi-billion-rand Rainbow Junction mixed-use property megaproject, anchored by a new R2.5-billion 94,000m² super-regional shopping centre, is gaining attention from investors and major developers wanting to co-develop or secure a stake in the project... read
CRM
What is this CX thing everyone is on about?

Mareli Smit

I was recently introduced to a new way of looking at business and customers as a whole. As a marketer at heart, this paradigm shift took me by surprise as there was always the view that businesses should know their customers... read
Exhibitions & Events
[Biz Takeouts Podcast] 150: IPRA World Congress 2015
On the latest Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Bridget von Holdt, Executive Director at Glasshouse Communications... read
Omnichannel and innovation highlighted at Beyond Retail
The UCS Solutions Beyond Retail 2015 conference, which took place recently in Joburg and Cape Town, provided challenging insights with a line-up of speakers that encompassed established and new pioneers in the retail industry, with special focus on embracing omnichannel and innovation... read
Adventure Film Challenge winner named
For the 10th year, Cape Union Mart will host the screening of the annual Banff Mountain Film Festival World Tour films at Ster-Kinekor cinemas in Cape Town, Durban, Johannesburg, Port Elizabeth and Pretoria... read
Unilever Food Solutions Chef of the Year named
Jade van der Spuy of the 1000 Hills Chefs School in KwaZulu-Natal has been named the 2015 Unilever Food Solutions Chef of the Year... read
Global CX Day - celebrating remarkable customer experiences

Issued by Global CX Day

Be part of a global phenomenon that will feature a morning conference in Sandton and as the sun moves around the globe, you will have the opportunity to engage with CX professionals in nearly every country around the world!... read
FMCG
Hat-trick of Double Golds for Durbanville Hills wines
Three Durbanville Hills wines received the Grand d'Or (Double Gold) at the 2015 Michelangelo International Wine Awards: the 2015 Rhinofields Sauvignon Blanc, the 2014 Rhinofields Noble Late Harvest, and the 2013 Durbanville Hills Cabernet Sauvignon... read
Piper-Heidsieck expands SA range
Piper-Heidsieck has expanded its range in South Africa with the introduction of two new variants, available from December 2015, and is offering the famous Christian Louboutin stiletto tasting flute as a complimentary gift to customers on purchase. T&Cs apply... read
Tiger Brands and CEO 'reach agreement' on his decision to step down

Mark Allix

Tiger Brands said on Friday that CEO Peter Matlare has reached agreement with the board regarding "his decision" to step down as CEO. read
Ten-year celebration Grappa released by Dalla Cia
A signature 10-year celebration Grappa, distilled in 2004 and left to mature in barrel for a decade, has been released to mark the 10th anniversary of the Dalla Cia Wine & Spirit Company... read
Beyers launches new range of luxury chocolates
Beyers Chocolate is launching a new premium range of luxury chocolates called 'The heart of chocolate'... read
Ballantine's launches the Space Glass
Ballantine's has created a Space Glass that is engineered to work in microgravity, with the assistance of James Parr who is convinced it heralds a new era of open-source space design and a landmark for the future of whisky... read
Altydgedacht Estate named SA's top Cap Classique exponent
The Durbanville wine region's Altydgedacht Estate, one of the oldest wine estates in South Africa, was crowned South Africa's top Cap Classique exponent at this year's Amorim Cap Classique Challenge... read
Logistics
Hasbro starts shipping from SA
By directly supplying South Africa's leading toy retailers, the move underscores Hasbro's strategy to build a stronger presence in emerging markets and will allow the company to build deeper partnerships with existing and new retailers and consumers in SA... read
Merchandising
Spolit for (FSU) choice with Rocket Creative Design & Display

Issued by Rocket Creative

South Africa's retail display industry encompasses an enormous scope of elements, product variations and applications with all major brands fiercely competing for the hotly contested retail space to grow their sales revenues... read
Research
Social mobility and conspicuous spending
The recent Ask Afrika Icon Brands survey identified certain social influencers and behavioural dynamics that are currently at play in the South African consumer market... read
Retail Marketing
G-Star RAW and local artists explore jeans culture in today's SA
How We Wear Ours - an exhibition documenting jeans culture in today's South Africa - will next week showcase the work of Cape Town- and Joburg-based illustrators, photographers and stylists, on their interpretation of jeans culture in South Africa and in response to the G-Star's Spring/Summer '15 campaign question: 'How do you wear yours?' read
[Relentlessly Relevant] 3. How to innovate - strip them down, tie their ankles, make them run

Douglas Kruger

Here is a curious thing about human thought and creative processes: If you apply no rules whatsoever, you will tend to get poor results. Present your people with a 'white page' and they generally won't know what to do with it... read
Retailers
Choppies pursues targets in spite of opening delays

Fifi Peters

Delays in opening new outlets in Zambia and Tanzania this year will not hold back Botswana's largest grocer Choppies from achieving its 2016 growth target of operating 200 stores across sub-Saharan Africa... read
International
With iPhone launch, Apple eyes better customer connection
WASHINGTON - It's not just another iPhone launch. This time, Apple is pushing not only a new device, but what it says is a new relationship with its customers... read
More International
Business
[Relentlessly Relevant] 4. The sexiest phrase in innovation, and how you can use it

Douglas Kruger

If ever there were a contest to find the sexiest phrase in the lingo of innovation, I would propose the term 'adjacent possible' for the crown... read
Jobs offered



New events to diarise
Customer care
Staff Training - 30 Sep 2015, Cape Town | 16 Nov 2015, Cape Town


rAge - really Awesome gaming expo
Wild Blue Media - 9 Oct 2015 to 11 Oct 2015, Johannesburg


The 2015 Annual National Taxi Expo®
Jozi Media Empire - 29 Oct 2015 to 30 Oct 2015, Johannesburg


The Business Excellence Forum and Awards
ActionCOACH SA - 5 Nov 2015 to 6 Nov 2015, Johannesburg


Retail Credit Conference 2015
Trade Conferences International - 11 Nov 2015 to 12 Nov 2015, Johannesburg


2015 Gambling Indaba Conference and Expo
Gambling Indaba - 22 Nov 2015 to 24 Nov 2015, Cape Town


South Africa Forex Expo
Savannah Services - 5 Feb 2016 to 6 Feb 2016, Johannesburg


The 3rd Annual Smart Procurement World WC 2016
Smart Procurement World - 1 Mar 2016 to 3 Mar 2016, Cape Town


Commercial Equipment Africa Exhibition 2016
Guangdong Grandeur International Exhibition Group - 5 Aug 2016 to 7 Aug 2016, Johannesburg


Pro Sound and Light Africa 2016
Guangdong Grandeur International Exhibition Group - 5 Aug 2016 to 7 Aug 2016, Johannesburg


Upcoming events
Diploma in Digital Marketing - 5 Oct 2015 to 9 Oct 2015, Johannesburg | 12 Oct 2015 to 16 Oct 2015, Lagos | 19 Oct 2015 to 23 Oct 2015, Cape Town
The world's top digital marketing course. Level 5 European accredited Diploma. 011 0572317/info@brandschool.co.za. Read more >>

The Herald First Choice Kids & Baby Expo 2015
Harwood Events - 2 Oct 2015 to 4 Oct 2015, Port Elizabeth


Quotes
Victor Hugo
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Tory Burch
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