Digital Account Manager

Job description

Kintaro is looking for a hands-on Digital Account Manager to work on a retail account and manage campaigns from the first client conversation through to reporting and optimisation.
This role needs someone who is organised, proactive and prepared to get into the detail. You’ll work directly with the client, build and manage campaigns yourself, and make sure the work is delivered properly.

What you’ll do:

• Build a strong relationship with the client and understand their business priorities.
• Turn briefs into clear digital plans, budgets and campaign recommendations.
• Set up and build campaigns across platforms including Google Ads, Meta, YouTube, TikTok and LinkedIn.
• Manage tracking, targeting, creative trafficking, campaign pacing and optimisation.
• Monitor performance, analyse results and share useful recommendations with the client.
• Coordinate creative, campaign delivery and internal teams to keep work on track.
• Stay on top of budgets, schedules, reporting, reconciliations and account administration.
• Keep up with platform developments and identify ways to improve campaign performance.

Data management and reporting:

• Set up and maintain automated data feeds from ad platforms into reporting tools such as Google Sheets and Looker Studio, using connectors like Supermetrics.
• Keep campaign naming and data structures consistent across platforms so reporting is accurate and easy to compare.
• Build and update client reports and dashboards, and check data against platform figures before it’s shared.
• Turn performance data into clear insights and next steps for the client.

What you’ll bring:

• At least four years’ experience in digital account management or paid media.
• Hands-on experience building and optimising paid media campaigns.
• Strong client communication and the confidence to lead conversations.
• Good numerical, analytical and organisational skills.
• Experience in digital reporting
• Initiative, resilience and attention to detail.
• The ability to manage deadlines and take responsibility for seeing work through.
• Retail, ecommerce or FMCG experience is an advantage.
• Knowledge of and experience with supermetrics is a plus.
• Google Ads and Meta certifications, or a willingness to complete them.
• A relevant tertiary qualification or equivalent practical experience.

Why Kintaro

Kintaro is a media agency with a different approach. We care about the quality of the work and the people doing it. You’ll join a team where people are valued, supported and expected to contribute.
If you like being close to the work, taking ownership and seeing campaigns through properly, we’d like to hear from you.

Posted on 20 Oct 11:43, Closing date 1 Dec