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E-commerce enablers and loyalty leaders

Aramex's Global Shopper courier service is not only reaping the benefits of the rise in cross-border e-commerce, but it's acting as an enabler of it. I sat down with the company's manager of e-commerce services, Mark Mahoney, to hear about the insights he's gleaned through the service and its growing adoption in Africa. Click through to the interview and for an exclusive discounted sign-up code.

In other top news this past week, Clicks Clubcard moved into the top spot as South Africa's most used loyalty programme, followed by Pick n Pay Smart Shopper and the Dis-Chem Benefits Programme. The results are the latest findings of the 2017 Truth Loyalty Whitepaper, a comprehensive annual snapshot of the loyalty habits of 28,273 adults with a gross monthly household income of R10,000 or more. Click through for more of the research results.

As part of an exciting new partnership launched this month, UberEats app users can order a meal kit comprising fresh ingredients and an easy-to-follow recipe from Food Lover's Market - and have it delivered to their door within the hour. Meal kits start at R160, with recipes ranging from topside roast to spaghetti Bolognese.

In other local brands brand wins, K-Way has installed a solar power plant at its factory in Cape Town in an effort to reduce its carbon footprint. The system will help to save 136 tonnes of carbon emissions - equivalent to 35 tonnes of waste, the pollution of 23 cars over a one-year period, or the use of 285 barrels of oil annually. Yay for sustainable business!

There's much more worthy of a read this week, so enjoy!

Lauren Hartzenberg
Retail Editor: Bizcommunity.com



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BizWeekly top stories
Aramex Global Shopper growth mirrors rise in cross-border e-commerce
Aramex Global Shopper growth mirrors rise in cross-border e-commerce
[Lauren Hartzenberg] read
Clicks Clubcard takes the lead in loyalty
Clicks Clubcard takes the lead in loyalty

Clicks Clubcard has moved into the top spot as South Africa's most used loyalty programme at 67%, just beating last year's loyalty leader, Pick n Pay Smart Shopper... Read

Good news at last for shoppers
Good news at last for shoppers

Nico Gous

Food is getting cheaper - but you probably haven't noticed. Data released on Wednesday show prices of vegetables, oils, fats, bread, cereals, fruit and fuel have fallen... Read

The binary art of digital retail sales
The binary art of digital retail sales

Yudhvir Seetharam

We often mention that we live in the digital age, where information flows at faster speeds, is more complex and is more accessible... Read

UberEats and Food Lover's Market partner for convenient meal kit delivery
UberEats and Food Lover's Market partner for convenient meal kit delivery

UberEats and Food Lover's Market have teamed up to get shoppers back into their kitchen by giving them convenient access to recipe ingredients on demand... Read

K-Way factory cuts carbon emissions with solar power installation
K-Way factory cuts carbon emissions with solar power installation

In an effort to cut carbon emissions and reduce its environmental impact, K-Way has installed a solar power plant at its factory in Ottery, Cape Town... Read

$78bn in transaction revenue to be processed by smart store tech by 2022
$78bn in transaction revenue to be processed by smart store tech by 2022

Invisible payments and other connected technologies are expected to boost retail revenues as omnichannel strategies move in-store... Read


Entrepreneur Month
How one green company is changing lives while building furniture
How one green company is changing lives while building furniture
When Tameron Haralambous asked her husband Peter to build a changing table for their nursery, she had no idea it would set them on the path to becoming award-winning furniture designers... read
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Read more
Retail
Shyft crowned MTN Business App of the Year
Shyft crowned MTN Business App of the Year
At the 2017 MTN Business App of the Year Awards, which took place on Thursday, 12 October 2017, Shyft was named the overall winner... read
Banking & Finance
Image: Sovereign Foods
Sovereign Foods shareholders approve Bidco offer, delisting from JSE
Subject to obtaining the outstanding regulatory approvals, ownership of Sovereign Foods will pass to Bidco who will acquire 100% of the Sovereign shares in issue... read
TFG latest to flee from Gupta auditor
TFG latest to flee from Gupta auditor
TFG is the latest JSE-listed company to drop KPMG as its auditor. The retail group made the announcement just hours after Telkom said it would not award any new business to KPMG... read
Commercial Property
Mall of Africa expands focus on entertainment and events
Mall of Africa expands focus on entertainment and events
Changing consumer shopping habits and the rise of online shopping means that shopping malls are having to re-invent themselves by becoming lifestyle and event destinations. read
CRM
Being the man in the supermarket
Being the man in the supermarket

Senzo Xulu

Is it enough when consumers merely know about your product or its benefits? read
Report reveals customer aftermarket is afterthought for manufacturers
Report reveals customer aftermarket is afterthought for manufacturers
A new report reveals discrepancies in how manufacturers and retailers view and approach post-purchase revenue, profit and relationship-building opportunities in the aftermarket service sector... read
Design & Manufacturing
Erica Elk, executive director of the CDI.
The CDI announce name change, launch Design Directory and release results of CDI design retail survey
The CDI announces its new name, the Craft and Design Institute; the launch of SA's first craft and design directory; and the results of a survey undertaken by the CDI on the value of design retail in Cape Town... read
E-commerce
Instant, secure, cashless payment for 33 African countries
Instant, secure, cashless payment for 33 African countries
Ecobank has partnered with Visa to launch Ecobank Scan+Pay with mVisa solutions to their consumers... read
Nigeria's VoomNow starts exporting local produce
Nigeria's VoomNow starts exporting local produce

Tom Jackson

Nigerian assisted shopping startup VoomNow has started exporting local produce to the United States (US), making local food stuffs such as catfish, egusi and noodles available... read
Fashion & Homeware
Pichulik and Weylandts collaborate on Capsule collection
Pichulik and Weylandts collaborate on Capsule collection
Weylandts and Pichulik have collaborated on a newly launched range of jewellery exclusive to the furniture retailer. read
FMCG
Aquafresh and University of Witwatersrand close off Oral Health Care Month with a bang

Issued by Aquafresh

Food & bev. services
Famous Brands feels the squeeze of low consumer spending
Famous Brands feels the squeeze of low consumer spending

Andries Maghlangu

Famous Brands shares fell as much as 14% as markets reacted to a restaurant chain's trading update indicating a decline in first-half earnings... read
Two Starbucks outlets confirmed for Durban
Two Starbucks outlets confirmed for Durban
Starbucks and Taste Holdings have confirmed the locations for two new Starbucks stores in Durban. Florida Road will play stage to the first Starbucks in the city... read
Franchising
What's at the heart of franchise sector growth?
What's at the heart of franchise sector growth?
Over the past four years, the franchising sector has displayed resilience, consistently growing its contribution to the country's GDP from 9.7% in 2014 to 13.3%... read
Promoted content
Spur celebrates 50 years of a taste for life
Spur celebrates 50 years of a taste for life

Issued by Spur Group

Founder and Executive Chairman Allen Ambor opened the first Spur in Newlands Cape Town in 1967, and today 330 Spur Steak Ranches serve customers all over the world... read
Import/Export
AhmedWassim via
From the tree into the frying pan: The olive oil journey

Wessel Lemmer

As world demand increases, South Africa is stepping up to the plate in meeting the shortage of quality, fresh olive oil... read
Growing need for greater, tech-enabled supply chain visibility
Growing need for greater, tech-enabled supply chain visibility
The need for importers to view their supply chain processes as real assets rather than just a means to an end is now more important than ever... read
Dangote: Nigeria is learning how to produce the entire value chain
Dangote: Nigeria is learning how to produce the entire value chain
"We are not going to import anything any longer," said Aliko Dangote in a candid discussion with Claridges in London editor in chief Lionel Barber at the Financial Times' 4th annual Africa Summit... read
Packaging
Traceability through the supply chain
Traceability through the supply chain

Issued by Pyrotec

Coding and marking is the way in which essential product and traceability information is displayed on products, labels and packaging... read
Research
Nigerians seek a 'next-level' shopping experience
Nigerians seek a 'next-level' shopping experience

Issued by Nielsen

The Nielsen Shopper & Retail World Conference held in Lagos, Nigeria, has revealed that modern trade formats like supermarkets and hypermarkets are stepping up to fulfill the needs of consumers... read
New index offers a snapshot of SA's debt-stressed consumers
New index offers a snapshot of SA's debt-stressed consumers

Sunita Menon

Credit data company Experian launched a consumer default index on Tuesday, 10 October, to help pinpoint where South Africans are experiencing financial stress... read
Retail Marketing
Lola Ogunyemi
Black model in Dove video says ad 'misinterpreted'
LONDON - The black model who appeared in a Dove advert which triggered accusations of racism insisted Wednesday that she was not a victim and that the commercial had been misinterpreted... read
How to enhance brand loyalty
How to enhance brand loyalty

Issued by Pyrotec

Innovative use of packaging and on-pack labelling is a key asset for building unwavering consumer loyalty for brands... read
Dove blunder highlights the need for ethical transformation
Dove blunder highlights the need for ethical transformation

Madelain Roscher

The recent social media storm over Dove's latest advertising campaign bears testimony to the increasing power of social media platforms and how brands are being held accountable for their every move... read
Dove apologises for ‘racist' whitewashing ad, social media won't accept
Dove apologises for ‘racist' whitewashing ad, social media won't accept

Jessica Tennant

NEWSWATCH: Dove comes out unclean after apologising for its latest advertising campaign that depicted a black woman turning white after using its shower cream... read
Retailers
Image credit: Financial Mail
Verimark bets on home run this Christmas

Giulietta Talevi

Verimark - the company behind Bauer pans and Shogun knifesets - is betting on its "best Christmas ever" after introducing a raft of new products. read
Sears closing stores in Canada
Sears closing stores in Canada
Sears said Tuesday it will seek court approval to liquidate all of its remaining Canadian stores, marking the end of an iconic department store... read
Deacons East Africa to negotiate sale of Mr Price to SA retailer
Deacons East Africa to negotiate sale of Mr Price to SA retailer
Deacons East Africa Plc has received board approval to enter into negotiations for the sale of the Mr Price franchise in Kenya... read
Lafarge South Africa launches Binastore
Lafarge South Africa launches Binastore
Lafarge South Africa has launched a new home building service called Binastore... read
Business
Melita Steele, senior environmental campaigner: Greenpeace Africa. Photo:
Greenpeace condemns plans for new nuclear power plant
Greenpeace Africa has responded with outrage to Eskom's announcement that it would be building and operating a nuclear power plant at Duynefontein, Western Cape... read
Jobs offered
Sales Assistant - Johannesburg
Blackline Retail Interiors is looking for a Junior Sales and Key Accounts Manager to join our team and delight our customers. Read more >>

New events to diarise
Accredited Corporate Social Investment Course
Siyakhula Trust - 23 Oct 2017 to 25 Oct 2017, Randburg, Johannesburg


Creating Raving Fans - The Power Series Business Breakfast
Power Series - 25 Oct 2017, Durban | 26 Oct 2017, Johannesburg | 27 Oct 2017, Cape Town


Customer journey mapping jam session
Brandlove - 27 Oct 2017, Cape Town


MASA Masterclass: Customer Engagement
The Marketing Association of South Africa - 27 Oct 2017, Cape Town


AppsAfrica Innovation Awards 2017
AppsAfrica.com - 6 Nov 2017, Cape Town


Your 2018 customer experience strategy and roadmap
Brandlove - 9 Nov 2017, Johannesburg


Investing in emerging markets summit
Global Invest Group - 15 Nov 2017 to 16 Nov 2017, Johannesburg


Short course in labour relations
Enterprises University of Pretoria - 20 Nov 2017 to 24 Nov 2017, Pretoria


Neuromarketing seminar 2017
KR - 22 Nov 2017, Cape Town


2018 customer experience trends innovation workshop
Brandlove - 19 Jan 2018, Cape Town


Quotes
Mitch Hedberg
"My fake plants died because I did not pretend to water them."
Georg Hermes
"Death is like an arrow that is already in flight, and your life lasts only until it reaches you."
Hugh Jackman
"To me, the smell of fresh-made coffee is one of the greatest inventions."
Joan Cusack
"I think that everything's hard now anyways, so you might as well do stuff that you love and believe in."
Claude Debussy
"Art is the most beautiful of all lies."

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