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Krispy Kreme is almost here, need I say more

The long-awaited announcement by Krispy Kreme of its South Africa launch date and location happened this week. From 25 November 2015, The Zone @ Rosebank in Johannesburg is where you'll get your hands on the world-famous Original Glazed doughnut. The store opening will mark Krispy Kreme's 800th, and the first on the African continent.

This week also saw Frankie's Soft Drinks merge with Clover to form Clover Frankie's. Clover will hold 51% of the new venture, with the option to acquire the remaining issued share capital in future.

Rolf Akermann expresses his opinion on special offers at supermarkets, with products on "special" being out of stock, the "while stocks last" legality aka excuse, and what consumers ought to do about it.

Ahead of Retail Congress Africa taking place 3-4 November 2015, we had a chat with Martin Butler who will be presenting on 'winning the war for the modern customer', which he says is little to do with channels, and much to do with customer obsession.

Jessica Taylor, Retail Editor (@Biz_Retail)
Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".




Weekly top stories
First Krispy Kreme in SA will be 800th store globally

Krispy Kreme has announced that The Zone @ Rosebank in Johannesburg is to be the location of its 800th outlet worldwide, and the first on the African continent, scheduled to open 25 November 2015... Read

[Fashion watch] A case study on UK Wool Week and Chanel Airlines

Terry Levin

How and why this week's transformation of Savile Row, the UK's famous tailoring district, into a sheep's playground and Karl Lagerfeld's Project Runway Show for Chanel, make headlines around the world... Read

UK mall owner Capital & Regional lists on JSE

Alistair Anderson

Investors must be circumspect when it comes to investing in new offshore property companies that are listing on the JSE, with one commentator voicing concern that these counters may be overvalued... Read

SABMiller rejects AB InBev offer, opening door for hostile takeover

Sikonathi Mantshantsha

The board of SABMiller on Wednesday rejected a buyout proposal from Anheuser-Busch InBev that would have created the world's single largest beer brewer by volume... Read

Clover acquires Frankie's Olde Soft Drink Company

Clover Industries and Frankie's Soft Drinks have announced the conclusion of agreements that will result in the establishment of a new business, Clover Frankie's Proprietary Limited (Clover Frankie's)... Read

National Productivity SA Award for K-Way

Productivity SA launched Productivity Month last week at the National Productivity Awards, where K-Way won the National Corporate Sector Award for excellence in optimising its resources to produce products/services that offer value to its customers... Read

On special... yeah right!

Rolf Akermann

When I am alerted by a friend or an advertisement about a "special" at a supermarket (and it is really special), I make the effort to pop into the store to make a "bargain" purchase... Read

[Retail Congress Africa] Little to do with channels, much to do with customer obsession

Jessica Taylor

Retail author and lecturer Martin Butler will be sharing knowledgeable insights, based on current research for his third book (to be published early next year), at Retail Congress Africa next month... Read

Pick n Pay falls as earnings forecast comes in lower

Zeenat Moorad

In an earnings update on Friday Pick n Pay warned that market conditions were likely to remain difficult in the second half... Read

Banking & Finance
Venture capitalist invests in online wine retailer
Following the investment of an undisclosed amount in Port2Port by former FNB chief executive and venture capitalist Michael Jordaan, the South African online wine retailer is set to develop its platform significantly, expand its product range and boost its marketing efforts... read
Expensive retail shares fuel bourse rise

Maarten Mittner

Expensive as retail shares look after their strong run over the past few years, they remain the prime mover behind the JSE all share index's recent gains... read
Brand News
Apple tops the 2015 Interbrand Best Global Brands report
The 16th annual Best Global Brands report has been released by Interbrand. The report identifies the 100 most valuable brands around the world... read
Commercial Property
Viva Gym chosen for pricing policy
Viva Gym, a low-cost fitness franchise, is to open its fourth club this month at The Zone @ Rosebank in Johannesburg... read
CRM
Relevant insight helps optimise efficiency at every stage of the customer credit lifecycle

Davina Myburgh

Customers are the heart of any business and acquiring and retaining them forms an essential function for profitability and sustainability... read
FMCG
Disaronno and Roberto Cavalli redesign limited edition
Disaronno, the Italian liqueur, has a new look for the holiday season as designed by Roberto Cavalli... read
SABMiller group net producer revenue hit by currency movements
SABMiller (SAB) on Tuesday reported a decline in interim revenue as key operating currencies depreciated against the US dollar... read
Ambi Pur eliminates odours at the Taste of Joburg
Household odours can have a significant effect on many of the decisions we make around our homes. This was evident from the results of a survey conducted among South Africa women, to identify some of the worst household odours... read
Smirnoff celebrates spring with the launch of two new flavours
Smirnoff trialled two new flavours at the Spring Fiesta held at the Wild Waters Complex in Ekurhuleni over the weekend... read
SABMiller rejects InBev takeover bid: report
Franchising
Roman's Pizza CEO wins Young Business Leader Award
A proudly South African success story, Roman's Pizza has grown considerably under the leadership of CEO John Nicolakakis, whose entrepreneurial spirit, determination and commitment to the brand have been recognised by his nominations in the All Africa Business Leader Awards (AABLA) 2015. read
Import/Export
The case for intra-trade in Africa, led by Africans

Ezra Ndwandwe

Wherever your thinking takes you with regard to the African identity, there's one thing that is undeniable - the African continent has enormous potential to become a veritable powerhouse of trade and industry in the global economy... read
Manufacturing
Data show poor state of key sectors

Ntsakisi Maswanganyi

Manufacturing is the sick man of the South African economy, data out Thursday, 8 October confirmed... read
SA August manufacturing production down 0.2% y/y
Manufacturing production fell in August compared with a year ago (year on year) after increasing in July, reflecting the negative effects of weak demand and lower commodity prices on the sector... read
SA's manufacturers under pressure
While power shortages remain one of a number of challenges South African manufacturers are facing in 2015, there is a silver lining: solid demand and efforts to trim costs and boost operational efficiencies are expected to shore up earnings in certain segments... read
Davies hints at settlement in steel standoff

Linda Ensor

CAPE TOWN - Prospects are looking promising for the steel industry to get further protection against cheap Chinese imports and for the state to win its battle for a "developmental" steel price... read
Packaging
Mondi Q3 underlying operating profit surges 27%
Packaging and paper group Mondi said on Thursday its underlying operating profit surged 27% to EUR221 million in the third quarter... read
Regulatory
Oops!...I clicked it again

Neville Melville

Sorry to disappoint you, but not only did you not win the UK lottery like that email you received said, but you will probably also not get the flat-screen TV that you ordered on the e-commerce site for the advertised price of R500 if the price was a mistake... read
Research
New global research study is "a wake-up call'
The results of a large-scale study of more than 18,000 consumers in nine countries has been published by Verint Systems in partnership with analyst and consultancy firm Ovum and UK-based research company Opinium... read
South African consumers diminishing in brand loyalty
Consumer loyalty in South Africa is still declining, largely because we consume the brands we are loyal to but less frequently... read
Retail Marketing
[Biz Takeouts Podcast] 152: IMC Conference Johannesburg with Jonty Fisher
On the latest Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Jonty Fisher about the IMC Conference Johannesburg... read
Sales
Domino's Pizza may deliver a loss to Taste

Zeenat Moorad

Taste Holdings expects first-half earnings to be largely weighed down by costs associated with the establishment of the Domino's Pizza brand as well as the conversion of existing Scooters Pizza outlets... read
Zeder interims HEPS drop 57.9% to 6.1c
International
Apple pulls data snooping apps from online shop
SAN FRANCISCO - Apple rid its App Store of some applications that it said could snoop on people's data and posed a security threat... read
SABMiller taps savings as AB InBev woos shareholders
LONDON - British brewer SABMiller went on a charm offensive, promising at least a billion dollars in annual savings as it tries to keep AB InBev from wooing away its shareholders... read
Amazon opens online shop for handmade goods
SAN FRANSCISCO - Online retail colossus Amazon on Thursday opened a shop showcasing handmade goods sold directly by artisans... read
More International
Business
Private broadcasting the solution for internal communications

Brad Willson

There's no doubt as to the importance of getting internal communications right... read
Why are travellers still stuck on SIM cards?

Craig Lowe

Mobile connectivity is a major priority for travellers, but many South Africans are still using outdated and overly expensive means to stay connected on the move... read
Three vital truths about running a business

Steven Cohen

Management textbooks and the business press are full of advice about creating entrepreneurial business models, shaking up markets, and offering game-changing customer experiences... read
Jobs offered



New events to diarise
Emerging Market Immersion Day
POPAI SA - 30 Oct 2015, Johannesburg


Retail Congress Africa
i2i Events Group - 3 Nov 2015 to 4 Nov 2015, Cape Town


Reputation Management Conference
Reputation Matters - 6 Nov 2015, Cape Town


The Great South Christmas Toy Fair
Richies Model Cars - 8 Nov 2015, Johannesburg


Retail Credit Conference 2015
Trade Conferences International - 11 Nov 2015 to 12 Nov 2015, Johannesburg


2015 Gambling Indaba Conference and Expo
Gambling Indaba - 22 Nov 2015 to 24 Nov 2015, Cape Town


South Africa Forex Expo
Savannah Services - 5 Feb 2016 to 6 Feb 2016, Johannesburg


The 3rd Annual Smart Procurement World WC 2016
Smart Procurement World - 1 Mar 2016 to 3 Mar 2016, Cape Town


Commercial Equipment Africa Exhibition 2016
Guangdong Grandeur International Exhibition Group - 5 Aug 2016 to 7 Aug 2016, Johannesburg


Pro Sound and Light Africa 2016
Guangdong Grandeur International Exhibition Group - 5 Aug 2016 to 7 Aug 2016, Johannesburg


Upcoming events
SAAFF Congress 2015
CVLC - 14 Oct 2015 to 16 Oct 2015, Durban


Customer journey mapping
DesignThinkers Group - 15 Oct 2015, Cape Town


Fleet Management Course - October 2015
TransAuto Academy - 19 Oct 2015 to 22 Oct 2015, Johannesburg


Quotes
Albert Einstein
"Strive not to be a success, but rather to be of value."
Vince Lombardi
"Perfection is not attainable, but if we chase perfection we can catch excellence."
Willie Nelson
"Once you replace negative thoughts with positive ones, you'll start having positive results."
Jimmy Dean
"I can't change the direction of the wind, but I can adjust my sails to always reach my destination."
Roy L. Smith
"The successful man is the one who finds out what is the matter with his business before his competitors do."

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