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Retail



Sales away

With September retail sales looking rather dismal, and October cash withdrawals similarly slow, retailers should be even more conscious of what they're doing with their festive season windfalls.

SA's mobile handset market has some new competition in the form of Karbonn Mobiles, and Bevan Ducasse has three important lessons for mobile marketers.

On a sombre note, Spar CEO Wayne Hook will be retiring in January, as his wife has been diagnosed with a life-threatening illness. We wish Mrs Hook a speedy recovery and the family much strength during this trying time.

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: © nataliasheinkin - Fotolia.com

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Weekly top stories
Planning CSI strategy

Marcel Strauss

Corporate social investment (CSI) has evolved in leaps and bounds and is no longer viewed as a simple charitable donation or a PR spin to ease the corporate conscience and enhance the brand's image.

Read more >>

New search site for printed inserts

Caxton and NAB have launched a new online product entitled Dealfinder, allowing consumers to shop for deals by area, retailers, category or brand name.

Read more >>

3D printing a reality at DionWired

With 3D printing becoming a reality, DionWired will be one of the first South African retailers to bring it into the homes and offices of its customers from November this year.

Read more >>

Free booklet on growth models for township based businesses

In celebration and during Global Entrepreneurship Week (18-24 November 2013), Afri Biz Culture - a South African entrepreneur propeller NGO, will distribute a free booklet titled, Township Biz Fastrack, which gives insights into development and growth models for township based businesses.

Read more >>

Three vital lessons for mobile marketers

Bevan Ducasse

Over five years of developing and delivering a platform that enables retailers, brands, agencies, banks, mobile apps and mobile wallets to work together to make mobile marketing and mobile transacting easy, we have discovered three important lessons for mobile marketing.

Read more >>

Guarding consumers' rights this Christmas

The consumer goods and services industry's Ombud scheme, set up in line with the Consumer Protection Act (CPA), will be essential over Christmas, as consumers discover that Christmas presents do not last a reasonable period.

Read more >>

Franchisor, franchisee relationships - getting it right

Dale Audagnotti

In our experience, the only time the franchisor-franchisee relationship goes wrong is when people get into the restaurant business for the wrong reasons.

Read more >>

Online auctions of bulk lots of consumer goods

Going.co.za, a leading market place for surplus consumer goods, has launched an online auction platform to allow buyers to make offers on bulk lots of consumer goods.

Read more >>

Famous Brands announces new reporting structure

Famous Brands (Fbr) on Monday, 11 November 2013, announced changes to its reporting structure.

Read more >>


Retail
Wholesale trade sales increase
Wholesale trade sales increased by 8.3% year on year in September 2013‚ Stats SA announced on Thursday. Read more >>

Banking & Finance
South Africans are under-insured for death‚ disability

Gillian Jones

South Africans are‚ on average‚ under-insured for death and disability‚ while even the highest income earners have the most inadequate cover‚ insurance experts say. Read more >>

Investing 'silly season' gains for future flat conditions

Theunis Fourie

Despite the reduction in disposable income, South Africans continue to splash their bonuses on family during the 'silly season', and retailers should take advantage by investing funds against the 'flat' spots in 2014. Read more >>

Repositioning strategy turns Nedbank Retail around
Nedbank's Retail business has made significant progress since the start of its fundamental repositioning in 2010 with two million more clients have chosen to bank with it. It has laid sound foundations to accelerate growth in the future. Read more >>

Avios Credit Card activates loyalty via a Z-CARD

Issued by Mortimer Harvey

Mortimer Harvey has selected a credit card-sized Z-CARD on behalf of its client, Absa Card, as an identical paper replica of the Avios Credit Card to target potential Avios Credit Card holders during select shopping centre activations. Read more >>

Brand News
Swarovski selects first South Africa brand ambassador
Swarovski has selected its first South Africa brand ambassador, designer Gert-Johan Coetzee, famed for his creations favoured by celebrities both local and international. Read more >>

La Motte wins Best Sustainable Wine Tourism Offering for second year
At the 2014 Great Wine Capitals of the World's Best of Wine Tourism results for South Africa, released on 8 November, La Motte Wine Estate in Franschhoek was the winner in the category for Sustainable Wine Tourism Practices for the second year running. Read more >>

Spar CEO Wayne Hook resigns
Retailer Spar Group (SPP) announced on Tuesday, 12 November 2013, that CEO Wayne Hook would step down on 31 January 2014 as his wife has been diagnosed with a life-threatening illness. Read more >>

New GM for Distell
Markus Habermann has been appointed as the GM to handle Distell's fast-growing duty-free business in Europe. Formerly the company's commercial director for Europe, he joins the team led by Marius Fouché, with high-level support from Robyn Bradshaw, who focuses on travel retail marketing and activation. Read more >>

P&G grows more than tenfold in Africa in past decade

Zeenat Moorad

Whether it is local infrastructure‚ fragmented regulations or unreliable systems‚ operating in Africa is not without its challenges‚ but this was just normal in the course of doing business‚ said the managing director of Procter & Gamble (P&G) South Africa, Michael Yates. Read more >>

Commercial Property
Dorpsmeent Centre relaunches as Strand Square
Dorpsmeent Centre in the Strand area will be re-launched on 6 December 2013 and renamed Strand Square. Over R6-million has been spent on the refurbishment, which entailed a 9-phase approach to the upgrade. Read more >>

Sun International 'gambling' on Panama

Mark Allix

Sun International (SUI) has received approval to operate a casino in Panama‚ triggering the purchase of three floors of the 70-story mixed-use Trump Ocean Club International Hotel and Tower on a freehold basis for US$45.5m. Read more >>

Pinehurst Shopping Centre to open early December
Pinehurst Shopping Centre, in Durbanville Cape Town will officially open for trading on 5 December 2013. The 7300m² centre is anchored by Pick n Pay in a 3135m² store and features 32 tenants, including a new 1207m² Food Lovers Market and Wimpy, which will open during the second phase in 2014. Read more >>

Distribution from Arrowhead Properties up 12.36%
Arrowhead Properties has reported a total distribution of 113.01c per combined A and B unit for the year to September‚ representing 12.36% growth over the 100.58c per unit for the previous year. Read more >>

Gautrain improves property value, uptake in Sandton, Rosebank

Peter Collins

The success of the Gautrain and the increasing demand for its services has influenced the commercial property market near the Sandton and Rosebank stations. Read more >>

CSI
Smart shoppers can donate points to Philippine relief effort
Raymond Ackerman, the founder of Pick n Pay, has pledged a R100,000 donation towards helping the relief effort in the Philippines. The donation is intended as a seed for Pick n Pay smart shoppers to donate to the relief fund. Read more >>

SAB KickStart finalists have created 68 new jobs
The fourteen finalists in the South African Breweries (SAB) youth entrepreneurship development programme, SAB KickStart, have created 68 jobs during 2013. Read more >>

e-Commerce
Mr Price Home‚ Sheet Street get online stores

Zeenat Moorad

Mr Price Home and Sheet Street are building capacity to launch their local e-commerce sites before the festive season‚ Mr Price Group said. Read more >>

Vodacom data usage soars

Thabiso Mochiko

Data usage on Vodacom South Africa's network grew 79% in the past year‚ driven by lower handset prices and data costs. Read more >>

Lima Bean launches Outdoor Warehouse e-commerce website

Issued by Lima Bean

Lima Bean was tasked with development of an e-commerce strategy and website for Outdoor Warehouse, one of the leading retailers of outdoor equipment in South Africa. The previous website was not e-commerce enabled. Read more >>

FMCG
New single estate vodka from Absolut
Absolut Elyx is made in Åhus, Sweden exclusively from single estate wheat from the Råbelöf Castle and water from the clean well upon which the copper distillery rests. From seed to bottle, everything is done within a fifteen-mile radius of the distillery, ensuring quality control and perfection in every detail. Read more >>

Game launches fresh food at Gateway
Game Gateway launched its 'Fresh for Less' range this week, the first store in KwaZulu-Natal to get a taste of its fresh food offering that has converted numerous shoppers in the Western Cape and Gauteng since its first appearance in the Western Cape in November 2010. The newly refurbished store will include wider aisles and clearer signage. Read more >>

Hidden Valley Wines releasing Shipwreck Shiraz 2009
Hidden Valley Wines is releasing its Shipwreck Shiraz 2009, which has been under the sea off the Cape Agulhas lighthouse since 2009 in a 225-litre strengthened French oak barrique, entombed in a reinforced concrete cask, into which holes had been designed. These allowed seawater to enter, circulate and permeate the oak. The wine sells at R900 per bottle. To read about the submersion and the reasoning and tale behind it, go to http://youtu.be/KRKlDhUSF-o.

Hospitality
Marriott International to buy Protea Hotels

Nick Hedley

Protea Hotels‚ one of South Africa's biggest and most successful hotel operators‚ is being bought by Marriott International‚ the US's largest publicly traded hotel chain. Read more >>

Conflict, kidnappings threaten Mozambique tourism
MAPUTO: A spate of kidnappings and low-intensity conflict in Mozambique are threatening to scare away tourists who normally flock to the country's palm-fringed beaches. Read more >>

Import/Export
Kenya offers a gateway to East African boom
The East African economy is on the brink of a new era of opportunities, growth and development. There is growing investor confidence in a better performing economy, with the Kenya Investment Authority data showing new investments of US$68 million in the second quarter of 2013 compared with $58.8 million in Q1. Read more >>

Instore Media
Digital in-store media makes inroads into high fashion retail

Chris Day, Issued by Moving Tactics

The use of in-store digital media is growing phenomenally worldwide and retailers in South Africa are taking notice. Read more >>

Logistics
Walvis Bay aims to triple capacity
Namibia's Walvis Bay will begin an upgrade early next year to transform its port into a regional hub that can handle about a million containers a year, according to Namibian Port Authority's chief executive Bisey Uirab. Read more >>

Resolve partners with SourceDogg to deliver an effortless and effective procurement solution

Issued by IMPERIAL Logistics

Resolve, an Imperial Logistics group company, is pleased to announce its partnership with SourceDogg, an e-procurement solution company based in Ireland. This partnership will significantly increase the value that Resolve can add to clients' procurement capabilities. Read more >>

Manufacturing
No halt to job losses in manufacturing
The manufacturing sector is set to continue bleeding jobs, adding to the 68,000 factory jobs lost in the first quarter of this year, a survey has shown. Read more >>

September motor trade sales up says Stats SA
Motor trade sales‚ measured in nominal terms (current prices)‚ increased by 6.0% year-on-year in September after climbing by 7.3% y/y in August‚ data released by Stats SA showed. Read more >>

Research
Sluggish October SCI results
The average cash withdrawal figure for October 2013 was R468.20, as measured by the Spark Cash Index (SCI). There was a month-on-month increase of 0.03%. Read more >>

Retail Marketing
Emerging markets into the future

Danette Breitenbach

Emerging markets is the now and the future. 70% of the world's internet population is in emerging markets and the adspend is starting to move to these markets. Read more >>

Top of the POPs

Issued by POPAI South Africa

In a glamorous event held at the Michelangelo Hotel in Sandton on 24 October, eight Point of Purchase (POP) manufacturing companies walked away with gold in the 2013 POPAI SA Awards. Read more >>

iGroup empowers Incredible Connection's online business to bring their technology solutions to life

Issued by iGroup

iGroup, an innovative technology-driven digital solutions company and provider of eBusiness solutions, has engineered an eCommerce solution for well-known technology specialist retailer, Incredible Connection. Read more >>

Retail Services
Centralising parking controls reduces costs
Interpark, a member of Excellerate Property Services, has committed to an investment of R10 million in new parking management technology and infrastructure, including the latest 'centralised' technology, which can help reduce operating costs for landlords. Read more >>

Retailers
Massmart 46-wk sales up 8.3% to R59.7bn
Walmart-owned Massmart Holdings reported an uptick in consumer activity at its stores for the 46 weeks ended November 2013. Read more >>

New V&A Pick n Pay opens month end
The new format Pick n Pay store at the V&A Waterfront will start trading at 10am on Thursday 28 November 2013. It will carry a fresh butchery, bakery, deli, fish and flower section and offer its clothing range. Read more >>

Solid performance from Spar in challenging environment

Zeenat Moorad

The Spar Group said it had performed solidly with a particularly encouraging second half‚ despite the challenging trading environment. Read more >>

SA September retail trade sales up 0.2%

Ntsakisi Maswanganyi

Retail trade sales measured in constant (2012) prices increased by a much weaker than expected 0.2% year on year (y/y) in September from a revised 3.2% (3.0%) y/y increase in August‚ figures from Statistics SA showed on Wednesday, 13 November 2013. Read more >>

Mr Price's earnings up 22% to 283.6c
Retailer Mr Price Group reported a 22% rise in diluted headline earnings per share from 232.5c a share last year to 283.6c for the first six months of this year. Read more >>

Lewis Group earnings slightly up at 417.4c
Lewis Group has reported diluted headline earnings per share of 417.4c for the six months to September, marginally higher than the 414.9c for the same period last year. Read more >>

Technology
Karbonn Mobiles enters Southern African phone market
Karbonn Mobiles is now entering the Southern African market through Karbonn Mobiles Southern Africa, a newly established local company that intends to expand the availability of feature phones, smart phones and tablets. Read more >>


International

Google, KKR to invest US$400m on solar projects
NEW YORK CITY, USA: Internet company Google and investment firm KKR will invest $400m in six solar plants in California and Arizona, the companies said. Read more >>

Google says government data requests surging
WASHINGTON, USA: Google said the number of requests for user data from governments and law enforcement has doubled since 2010, as it renewed a push to reveal more about countries seeking to monitor data. Read more >>

Microsoft opens new cybercrime centre
SAN FRANCISCO, USA: Microsoft has opened a new cybercrime centre, using its resources to combat malware, intellectual property theft, child exploitation and other ills in cyberspace. Read more >>

Sony aims at gamers with new PlayStation 4 console
NEW YORK CITY, US: Sony unleashes its powerful new PlayStation 4 video game console on Friday, seeking to win over consumers with immersive, realistic game worlds and easy online sharing with friends. Read more >>

A virtual magic carpet ride

Our Reporter

Finding a more effective way of summoning a taxi in San Francisco gave birth to an app that is growing into a global on-demand e-commerce business. Read more >>

Motorola unveils 'affordable' Moto G smartphone
SAO PAULO, BRAZIL: Google-owned Motorola Mobility on Wednesday unveiled the Moto G, aimed at the half-billion consumers around the world, many in emerging markets, who want a smartphone without a high price tag. Read more >>

Scripps to end 96-year-old newswire, refocus
WASHINGTON, US: E.W. Scripps is ending its newswire launched in 1917 and will refocus on new media platforms, underscoring the troubles facing the newspaper industry. Read more >>

Google Glass integrates music service
NEW YORK CITY, USA: Google's new Internet-connected eyewear will have the capacity to play music as specially designed earbuds will be incorporated into the device to deliver high-quality audio from the eyewear. Read more >>

Apple's new iPad mini goes on sale
NEW YORK CITY USA: Apple announced on Tuesday, 12 November, that its newly revamped iPad mini tablet with an enhanced "retina" display is now available in various markets around the world. It had not previously announced a firm launch date for the new device. Read more >>

China Singles Day sees shoppers spend US$5.7bn
BEIJING, CHINA: Chinese shoppers spent a record 35bn yuan (US$5.7bn) at the country's biggest online marketplaces on Singles Day, their operator said on Tuesday (12 November), after the festival created by e-retailers to persuade the loveless to console themselves with some retail therapy. Read more >>

As Twitter flies, fears of a 'bubble' mount
WASHINGTON, USA: Twitter's high-flying Wall Street debut drew attention to the growing power of social media, but also raised concerns about a potential bubble in the sector. Read more >>

Mission Nadal
MADRID, SPAIN: Kia shows its support for Rafa Nadal by launching his racquet into the stratosphere using cheers of encouragement from fans. Read more >>

News Corp sees modest profit after breakup
NEW YORK CITY, US: News Corp, the publishing and newspaper segment of the recently split media empire of Rupert Murdoch, announced a modest profit Monday in its first post-breakup results. Read more >>

China car sales up 20.3% in October
SHANGHAI - China's auto sales surged 20.3% year-on-year in October, helped by a long holiday, China Association of Automobile Manufacturers said on Monday (11 November). Read more >>

2013 Digital Asia Festival Awards: Winners
Eddie Moutran wins Dubai Lynx Advertising Person 2014 Award
The Global Awards 2013: The winners
Forbes magazine publisher seeks buyer
Vivendi third quarter net profit falls 24% to €376m
Italy's market regulator inspects Telecom Italia offices

More International


Galleries

Red Carpet Fashion Show

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Le Kap Lifestyle Fair

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Government

Public servants are SA's engine says Sisulu
Workers in the public service sector are the engine South Africa runs on, Public Service Minister Lindiwe Sisulu said. Read more >>

MCEP approves 436 entities‚ helps to sustain 116‚497 jobs
The government's programme to enhance the competitiveness of manufacturing had approved 436 entities with the investment value of R13bn and helped to sustain 116‚497 jobs since its inception in May last year‚ said Trade and Industry Minister Rob Davies. Read more >>

Bill threatens independence say attorneys
The Legal Practice Bill passed by the National Assembly this week risks hampering the effective functioning of the legal profession, the SA Attorney's Association said on Wednesday (13 November). Read more >>

Outa welcomes new toll attack
The Opposition to Urban Tolling Alliance (Outa) has welcomed a new legal offensive against e-tolling by two political parties. Read more >>

Government gears up for 16 Days campaign

Gabi Khumalo

Government is set to do things differently during this year's 16 Days of Activism for No Violence against Women and Children by visiting and engaging with communities. Read more >>

SA wants to close all tax loopholes

Nick Kotch

SA is determined to be at the forefront of global efforts to ensure transparency in tax matters and to enhance revenue collection by closing loopholes which corporates and individuals are able to exploit‚ Finance Minister Pravin Gordhan said at a conference on relations between the Group of 20 and Africa. Read more >>

3.8m people have filed their tax returns
Almost four million people had submitted their tax returns by Monday, 11 November, morning, the SA Revenue Service (SARS) said. Read more >>

Business warns of red tape burden of gender bill

Ntsakisi Maswanganyi

As a new gender equality bill opens up for public comment‚ organised business has questioned whether South Africa needs "additional" equity legislation‚ which it warns adds to red tape. Read more >>

State eyes next stage in IPP energy deals

Razina Munsh

Buoyed by the success of the third round of its independent power producer (IPP) programme‚ which saw prices for clean-energy projects tumble‚ the government may now invite a fourth round of bidders‚ says Department of Energy director-general Nelisiwe Magubane. Read more >>

Sacci warns carbon tax must not hurt economy

Amanda Visser

Companies ready to participate in jobs scheme says Sacci
Conservation programme introduced at schools
WWF welcomes rock lobster recovery plan

More Government news


Lifestyle

Guidelines to avoid road accidents

Henrie Geyser: motoring editor

The Festive season is almost upon us and while it a time to be happy and relax with friends and family, it is sadly also the one time of the year when many South African motorists are injured or killed in car accidents, many of which could have been avoided. Read more >>

Cape Town's very own Ambassador

Brian Berkman

The Ambassador Hotel has been a Cape Town landmark since Leon and Anthula Markowitz, at one time the city's mayoral couple, invited the world into their rock-top property in Cape Town's Bantry Bay. Read more >>

Eat your heart out

Eugene Yiga

For the second year in a row, The Test Kitchen was named the country's top restaurant at the Eat Out Awards. We spoke to head chef Luke Dale-Roberts to find the secret ingredient of his winning recipe. Read more >>

Long Beach wins 'Luxury Family Hotel' award at the 2013 World Luxury Hotel Awards

Jobs offered

Field Account Manager - Vredendal
MVC are seeking a vibrant, hardworking individual to join its dynamic team as a field account manager to work in the cellular industry. Read more >>

Brand Activations Manager/Key Accounts - FMCG/Beverage - Johannesburg
Brand activations manager/key accounts in FMCG/beverage. Five+ years of FMCG sales experience of which at least two years in a trade marketing role. Read more >>

Store Supervisors - West Rand
Fossil is seeking energetic store supervisors, with an entrepreneurial, sales-driven spirit for new stores on the West Rand of Gauteng. Candidates should create a fun, energized environment! Read more >>




New events to diarise

Digital Marketing Collective
C6 Consulting - 7 Nov 2013 to 5 Dec 2013 Cape Town

Nedbank Office Launch
Bandwidth Barn - 19 Nov 2013 to 20 Nov 2013 Cape Town

Free Hospitality and Retail Marketing Workshop
One Up Agency - 21 Nov 2013 to 5 Dec 2013 Cape Town

Business Intelligence
WIOT - 27 Nov 2013 to 29 Nov 2013 Johannesburg

Photoshop for beginners
2B Studio - 2 Dec 2013 to 9 Jan 2014 Cape Town

Nedbank Golf Challenge 2013
Cindy Cousins - 5 Dec 2013 to 8 Dec 2013 Rustenburg

Create Your Own Website
Profit Re-Engineering - 16 Dec 2013 to 18 Dec 2013 East London

The Dealcloser™ Programme
Profit Re-Engineering - 19 Dec 2013 to 20 Dec 2013 Port Elizabeth

Bridal Expo 2014
Oakfield Farm - 18 Jan 2014 to 19 Jan 2014 Johannesburg

Business Accelerator Exhibition
Blandford Manor - 6 Feb 2014 Johannesburg


Upcoming events

Effective Communications and Human Relations
Dale Carnegie Training - 18 Nov 2013 to 24 Mar 2014 Johannesburg

Driving Customer Loyalty Excellence
UNI Strategic Pte Ltd - 18 Nov 2013 to 19 Nov 2013 Johannesburg

Procurement Workshop
Shanduka Black Umbrellas - 18 Nov 2013 Mooinooi

SMEs Banking Conference
Mogorosi Communications Consultancy - 19 Nov 2013 to 20 Nov 2013 Boksburg

Nedbank Office Launch
Bandwidth Barn - 19 Nov 2013 to 20 Nov 2013 Cape Town

Office Eco Manager
Terra Firma Academy - 21 Nov 2013 to 22 Nov 2013 Johannesburg

Office Eco Manager
Terra Firma Academy - 21 Nov 2013 to 22 Nov 2013 Johannesburg


Quotes

Albert Einstein
"If the facts don't fit the theory, change the facts."
Ronald Reagan
"We can't help everyone, but everyone can help someone."
Don Marquis
"Procrastination is the art of keeping up with yesterday."
Eleanor Roosevelt
"Do one thing every day that scares you."
Pearl Bailey
"No one can figure out your worth but you."

More quotes  Submit a Quote




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