Omnichannel engagement | Bizcommunity

Omnichannel engagement | Bizcommunity

News

Welcome Tomorrow and YOUKNOW tackle Africa’s app retention gap at App Growth Summit Africa

Mobile

Welcome Tomorrow and YOUKNOW tackle Africa’s app retention gap at App Growth Summit Africa

Issued by YOUKNOW Technologies 27 May 2025

Customer Loyalty: Unpacking the key trends driving loyalty program design in 2025

Marketing

Customer Loyalty: Unpacking the key trends driving loyalty program design in 2025

Gordon Wilson, Issued by Achievement Awards Group 13 Jan 2025

Why 2025 will redefine loyalty programmes with personalisation at the core

CRM, CX, UX

Why 2025 will redefine loyalty programmes with personalisation at the core

Gordon Wilson 31 Jan 2025

Insurance & Actuarial

SA’s insurance industry sees uptick in M&A, with continued deal activity

17 Oct 2024

Source © Jakub Jirsák

Digital

Valpak outlines ongoing transformation

7 Dec 2022

How intelligent communications orchestration drives engagement, adoption, and experience

PR & Communications

How intelligent communications orchestration drives engagement, adoption, and experience

Brent Haumann 6 Sep 2021

CRM, CX, UX

What are the core requirements for building an omnichannel customer experience?

Brent Haumann 16 Aug 2021

What is an omnichannel customer engagement hub and why do I need it?

CRM, CX, UX

What is an omnichannel customer engagement hub and why do I need it?

Brent Haumann 30 Jul 2021

B2B e-commerce is changing sales. Here's why it matters

E-commerce

B2B e-commerce is changing sales. Here's why it matters

Robbie Kearns 7 Jun 2021

Omnichannel - Chasing the marketing Holy Grail

Marketing

Omnichannel - Chasing the marketing Holy Grail

Richard Mullins 25 Jan 2021

Unlocking consumer insights through omnichannel engagement

Radio & Audio

Unlocking consumer insights through omnichannel engagement

Issued by Gagasi FM 16 Apr 2020

Image credit: Mikaala Shackelford on .

CRM, CX, UX

CX from a millennial perspective

Pieter De Villiers 2 Apr 2020

Impression joins GlobalSign's Certified Regional Partner programme

Cybersecurity

Impression joins GlobalSign's Certified Regional Partner programme

Issued by Perfect Word 16 Jan 2020

Customer engagement in an omnichannel world

CRM

Customer engagement in an omnichannel world

Mo Areff 13 Aug 2019

85% of global consumers want omnichannel experiences - finds CMO Council study

CRM, CX, UX

85% of global consumers want omnichannel experiences - finds CMO Council study

25 Jul 2019

Creating competitive advantage through CX

Technology

Creating competitive advantage through CX

Derek Bose 28 Jun 2019

Gen Z requires new thinking, fresh approach

Youth Marketing

Gen Z requires new thinking, fresh approach

Walter van der Merwe 7 Mar 2019

Amazon, Starbucks, Apple and Google leaders in guiding customer journey

Research

Amazon, Starbucks, Apple and Google leaders in guiding customer journey

5 Mar 2019

6 ways to win with CX

CRM

6 ways to win with CX

Eben Esterhuizen 8 Feb 2019

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

Trends

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

Gareth Pearson 7 Jan 2019

#SeamlessAfrica: Tackling the omnichannel retail reality

CRM

#SeamlessAfrica: Tackling the omnichannel retail reality

Lauren Hartzenberg 20 Mar 2017

CX demands to be harnessed by analytics

Software

CX demands to be harnessed by analytics

Deon Scheepers 8 Jan 2016

Contact centres for the next generation

Telecoms & Networks

Contact centres for the next generation

7 Dec 2015