BPO sector | Bizcommunity

BPO sector | Bizcommunity

News

The Power of Recognition and Rewards: Driving Success in South Africa's BPO Industry

Marketing

The Power of Recognition and Rewards: Driving Success in South Africa's BPO Industry

Noori Allie, Issued by Achievement Awards Group 29 Jan 2025

Navigating global regulations to enhance BPO data governance

Services

Navigating global regulations to enhance BPO data governance

Christopher Lawson, Cobus Pretorius and Niko Mastropaolo 19 Feb 2025

Peter Andrew, CEO, CCI South Africa

Trends

#BizTrends2025: BPO industry ready for transformation

Peter Andrew 20 Jan 2025

Source: Supplied. Malusi Mthuli, provincial head for FNB Commercial Property Finance in KZN.

Property

Commercial property market in KZN showing remarkable resilience and growth

4 Jan 2024

Image source: Wavebreak Media Ltd –

Youth Employment

Thousands of jobs created in tourism, clothing sectors in W Cape

21 Dec 2023

Securing tomorrow's success: The investment in education

Education

Securing tomorrow's success: The investment in education

Lizelle Strydom 24 Oct 2023

How local SMEs can win new business overseas

How To Start Up

How local SMEs can win new business overseas

Kai Cranko 2 May 2023

Avesh Singh, vice president of global operations at TransUnion

Youth Employment

Are virtual BPO operations the answer to SA's unemployment crisis?

Avesh Singh 6 Dec 2022

JLL reports varying fortunes across local property market

Markets & Investment

JLL reports varying fortunes across local property market

31 Aug 2022

Mike Bignold, founder and CEO of CostCertified

Talent Acquisition

SA's unique talent pool lures expanding Canadian tech startup

Shan Radcliffe 21 Jun 2022

Image source: © rawpixel –

Youth Employment

Why matriculants should start developing their digital CV today

20 Dec 2021

CCID report notes stability in Cape Town CBD economy during 2020 despite pandemic

Markets & Investment

CCID report notes stability in Cape Town CBD economy during 2020 despite pandemic

14 Oct 2021

Rebuilding SA: The opportunity for businesses to leave a lasting legacy

Inclusion, Empowerment & Social Justice

Rebuilding SA: The opportunity for businesses to leave a lasting legacy

Lizelle Strydom 23 Aug 2021

Partnership launches BPO Academy at College of Cape Town

Higher Education

Partnership launches BPO Academy at College of Cape Town

9 Nov 2020

Youth training initiatives position SA as desirable services delivery destination

NGO, NPO & Social Enterprise

Youth training initiatives position SA as desirable services delivery destination

19 Oct 2020

Traditional contact centres still crucial amid rise in digital channels

Technology

Traditional contact centres still crucial amid rise in digital channels

8 Sep 2020

South Africa in the Digital Age reveals key findings

4th Industrial Revolution

South Africa in the Digital Age reveals key findings

21 Jan 2020

Cape Town CBD boasts 93% retail occupancy rate - report

Research

Cape Town CBD boasts 93% retail occupancy rate - report

29 Jul 2019

#YouthMonth: What can we really celebrate this Youth Month?

Education

#YouthMonth: What can we really celebrate this Youth Month?

Dr Sydwell Shikweni 24 Jun 2019

Funding to upskill EPWP participants, further job creation

Skills Training

Funding to upskill EPWP participants, further job creation

1 Apr 2019

Gauteng to clamp down on illegal businesses in townships

HR

Gauteng to clamp down on illegal businesses in townships

27 Feb 2018

New jobs for 700 brought to Bay

Management & Leadership

New jobs for 700 brought to Bay

Avuyile Mngxitama-Diko 16 Mar 2017

SA contact centres set to grow

Network

SA contact centres set to grow

17 Sep 2015

Impact sourcing at scale 'moving from idea to practice'

HR

Impact sourcing at scale 'moving from idea to practice'

27 Nov 2014

Education

Excellence through e-learning

Jacques Storm 25 Jul 2014

BPeSA Key Indicator Report released, Western Cape shows growth

Research

BPeSA Key Indicator Report released, Western Cape shows growth

12 Jul 2014

Cape Town CBD increases international BPO providers

CRM

Cape Town CBD increases international BPO providers

28 May 2013

Recruitment

Increase productivity, increase jobs

20 Apr 2011

New Bharti Airtel partnerships across Africa

CRM, CX, UX

New Bharti Airtel partnerships across Africa

2 Nov 2010

Digital

Ghana, Africa's premier BPO destination?

Sylvain Béletre 3 Aug 2009

Retail Services

Electricity hike set to damage BPO industry

4 Jun 2009

Skills shortage - look past the hype and to the future

Education

Skills shortage - look past the hype and to the future

Richard Rayne 29 Sep 2008

Retail Services

ANC political crisis spells uncertainty for South African BPO sector

Peter Ryan 25 Sep 2008

Retail Services

Latin America - growing in popularity as a global sourcing location

Ed Thomas 3 Jul 2008

Retail Services

Global call centre to service Shell's customers

Shaun Benton 14 May 2008