Show profile Hide profile

Employer: Discovery

Details of Career History @ Discovery

Period in current position: March 2017 to July 2018

Position held: Outbound and inbound sales consultant

Key Responsibilities:

• Calling potential clients based on leads received
• Cold calling
• Handling objections
• Selling short term insurance for car, house contents, building cover and portable possessions
• Creating quote for clients
• Processing applications
• Solving customer complaints
• Following up on outbound calls
• Scheduling call appointments
• Assist customers with all knowledge on products and services
• Manage and process and correspondence with customers.
• Schedule all customer appointments according to procedures and documents all customer transactions and prepare required paperwork.
• Prepare all new contracts
• Ensuring optimal level of client satisfaction at all times