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.Assisting clients with vehicles at the front desk, Making sure that damages on the vehicles are reported, assisting with queries and reservations. Welcoming clients at the front counter, Deliver outstanding customer service with every customer transaction so as to maximise customer loyalty and maximise sale opportunities, Promote appropriate ancillary products and services to maximise the overall rental revenues whilst delighting the customer with insightful offers that will enhance their journey
Show profile Hide profileCompany Name: BIDVest Car Rental
Project: Car Rental
Position: Customer Representative
Duration: 01 June 2017 -Present
Duties: Assisting clients with vehicles at the front desk, Making sure that damages on the vehicles are reported, assisting with queries and reservations. Welcoming clients at the front counter, Deliver outstanding customer service with every customer transaction so as to maximise customer loyalty and maximise sale opportunities, Promote appropriate ancillary products and services to maximise the overall rental revenues whilst delighting the customer with insightful offers that will enhance their journey
Answering phone calls and assist with queries and reservations, making sure vehicles are ready to rent and reservation board is up to date, Handling various administrative duties, When required, assist internal customers, Daily batch filing procedure, Assist with closing/costing contracts, Handling vouchers email, Daily cash control, Opening and closing of kiosk. Company Name: Kempston Motor GroupProject: Hyundai/Renault
Position: Reception/Administrator/
Duration: 26 October 2016 -31 May 2017
Duties: Assuming the duties of doing vehicle customer orders liaising with our suppliers for smash and grab, fuel with total and shell garage, executing vehicle permits for clients and registration of number plates, invoicing vehicle orders using the Pinnacle programme. Ordering of branch up keep e.g. cleaning materials etc. Keeping the reception area tidy making sure vehicles coordinate with pricing boards, Answering, and forwarding phone calls, Sorting, and distributing post. Liaising with senior management. Filing and coordinating important documents, Part time sales, liaising with banks for clients who want to settle their vehicles. Petty cash, invoicing of new vehicles, making fuel orders, making used PDI orders, Company Name: Kheth'impilo Aids free living organisation
Project: Kheth'impilo Aids free living is a national public benefit organisation - (Running a Pharmacist Assistant Learnership for the Eastern Cape)
Current Position: Office Administrator
Duration: 01 May 2014 - 29 April 2016
Duties: Typing letters, documents, reports etc. for learners as required, doing spreadsheets concerning learner's progress in the Pharmacist assistant learnership updating the spreadsheets weekly and emailing them to their Pharmacy managers and the Project Manager of the learnership. Taking minutes in meetings, updating any learner's information on SAPC (South African Pharmacy Council to make sure each learner is registered and checking if they owe annual fees or if their registration fees are paid, ordering stationery. Carrying out administrative duties such as filing all learners test results, typing assessment date letters for each learner, copying out assessment question papers, binding, scanning etc., Organising travel arrangements for senior managers, Processing expenses sheets, purchase orders and invoices and ordering office cleaning supplies, Covering the reception desk when required, Maintaining computer and manual filing systems, Handling sensitive information in a confidential manner, , Answering telephone calls, Maintain up-to-date learners leave days, Greeting and assisting visitors at the office, Handling the petty cash. Liaising with staff and management of the DOH (Department of Health) regarding placing of learners in different hospital pharmacies in the Eastern Cape. Working closely with pharmacist assistants who tutor the learnership learners.
or managers.
Company Name: BIDVest Car Rental
Project: Car Rental
Position: Customer Representative
Duration: 01 June 2017 -Present
Duties: Assisting clients with vehicles at the front desk, Making sure that damages on the vehicles are reported, assisting with queries and reservations. Welcoming clients at the front counter, Deliver outstanding customer service with every customer transaction so as to maximise customer loyalty and maximise sale opportunities, Promote appropriate ancillary products and services to maximise the overall rental revenues whilst delighting the customer with insightful offers that will enhance their journey
Answering phone calls and assist with queries and reservations, making sure vehicles are ready to rent and reservation board is up to date, Handling various administrative duties, When required, assist internal customers, Daily batch filing procedure, Assist with closing/costing contracts, Handling vouchers email, Daily cash control, Opening and closing of kiosk. Company Name: Kempston Motor GroupProject: Hyundai/Renault
Position: Reception/Administrator/
Duration: 26 October 2016 -31 May 2017
Duties: Assuming the duties of doing vehicle customer orders liaising with our suppliers for smash and grab, fuel with total and shell garage, executing vehicle permits for clients and registration of number plates, invoicing vehicle orders using the Pinnacle programme. Ordering of branch up keep e.g. cleaning materials etc. Keeping the reception area tidy making sure vehicles coordinate with pricing boards, Answering, and forwarding phone calls, Sorting, and distributing post. Liaising with senior management. Filing and coordinating important documents, Part time sales, liaising with banks for clients who want to settle their vehicles. Petty cash, invoicing of new vehicles, making fuel orders, making used PDI orders, Company Name: Kheth'impilo Aids free living organisation
Project: Kheth'impilo Aids free living is a national public benefit organisation - (Running a Pharmacist Assistant Learnership for the Eastern Cape)
Current Position: Office Administrator
Duration: 01 May 2014 - 29 April 2016
Duties: Typing letters, documents, reports etc. for learners as required, doing spreadsheets concerning learner's progress in the Pharmacist assistant learnership updating the spreadsheets weekly and emailing them to their Pharmacy managers and the Project Manager of the learnership. Taking minutes in meetings, updating any learner's information on SAPC (South African Pharmacy Council to make sure each learner is registered and checking if they owe annual fees or if their registration fees are paid, ordering stationery. Carrying out administrative duties such as filing all learners test results, typing assessment date letters for each learner, copying out assessment question papers, binding, scanning etc., Organising travel arrangements for senior managers, Processing expenses sheets, purchase orders and invoices and ordering office cleaning supplies, Covering the reception desk when required, Maintaining computer and manual filing systems, Handling sensitive information in a confidential manner, , Answering telephone calls, Maintain up-to-date learners leave days, Greeting and assisting visitors at the office, Handling the petty cash. Liaising with staff and management of the DOH (Department of Health) regarding placing of learners in different hospital pharmacies in the Eastern Cape. Working closely with pharmacist assistants who tutor the learnership learners.
or managers.
