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With five years in the banking sector, I possess strong Retail, Business and Risk Management skills vetted in a Relationship Manager. My purpose is to optimise customer experience through exceptional service which raises satisfaction, retention and ultimately guarantees profit. I am proven to exceed industry targets and deliver results through personable approach with customer-focused demeanour. In addition to my extensive professional experience, I maintain a positive business reputation by exercising best practices and a code of ethics for consumer confidence and organisational proficiency.