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Name of Employer : Nedbank Debt Counselling Recoveries Services
Position : Administrator
Duration of employment : 2009-present

Duties

• Administration Clerk /Client queries and Complaints
• Client queries
• Statement Requests /Insurance queries
• Letters/faxes /Email/Filing/Printing/Scanning
• Attorney Liaising
• Data Capturing
• Reconciliation of customer accounts
• Payment queries
• Ombudsman
• Requesting documents /legal or loan from external parties
• Organising meetings and taking minutes
• Financial Admin
• Customer Service
• Judgement Removals ( Bureaus)
• Consumer Justice Queries

Achievements
Quarterly Performer - Several Occasions
Retail Top Achiever 2014
Retail Top Achiever 2017
Graduate Public Relations 2017