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Hippo.co.za announces car-selling comparison platform
Hippo.co.za announces car-selling comparison platform
The National Association of Automobile Manufacturers of South Africa (Naamsa) recorded a 14.3% decrease in new vehicle sales... read
CSI
For Black Girls Fashion Trade launched in Philippi
For Black Girls Fashion Trade launched in Philippi
The For Black Girls Fashion Trade launch took place at the GSB MTN Solution Space in Philippi Village on Friday, 4 November 2016... read
CRM
(c) Cathy Yeulet -
Three back-office hacks for improved customer service

Wynand Smit

Communication, time and resolution work in relationship with one another and can all be improved. If they're made more efficient, the customer service machine will be faster and smoother, ensuring that what needs to get done does, and that customers experience great service, boosting loyalty and more business... read
Winding down to year end means gearing up in a contact centre
Winding down to year end means gearing up in a contact centre

Bruce von Maltitz

Some key things to bear in mind prior to the holiday season, to streamline processes and ensure productivity and quality remain high, and that customers continue to receive the best customer experience... read
E-commerce
Your 'junk' could be your holiday ticket
Your 'junk' could be your holiday ticket

Issued by OLX

A recent social experiment by leading online classified platform OLX has highlighted that most South African households have money 'tied up' in unwanted goods... read
What subscription box shoppers want and don't want
What subscription box shoppers want and don't want

Matt Zajechowsk

Consumers have a lot of choices today when selecting subscription box services, with products ranging from clothing and makeup to pet supplies and coffee. While many people are willing to give subscription services a try, it can be far more challenging to retain them once they've subscribed... read
Franchising
Dunkin' Donuts SA launch exceeds sales targets by 100%
Dunkin' Donuts SA launch exceeds sales targets by 100%
Approximately 100,000 donuts and more than 2,500 cups of coffee were sold during the launch weekend, exceeding sales targets by 100%. This is according to Dunkin' Donuts South Africa COO Davin Berrill... read
Import/Export
Weak consumer demand hinders container trade performance
Weak consumer demand hinders container trade performance
According to the 2016 Q3 Maersk Trade Report, expectations that the container market would experience growth during the third quarter of the year have not been realised... read
Mall security
(c) tuthelens -
Why point-of-sale breaches remain a lucrative endeavour for cybercriminals
Most of the customers in the queue for Wendy's, in Nebraska, only intended to grab a burger or a coffee. Luckily for the customers - they did manage to get their food and drinks. But unluckily, by the time they left the café, cybercriminals had also accessed the point-of-sale (POS) system and stolen thousands of card records... read
International
(c) ricochet64 -
McDonald's sues Florence for $20m over site refusal
ROME - Hard on the heels of stoking anger over plans to open a restaurant in the Vatican, McDonald's has filed a $20-million lawsuit against Florence for blocking a proposed outlet in the city's most revered square... read
More International
Business
#USElection: Land of the free? Or no longer?
#USElection: Land of the free? Or no longer?

Arthur Kamp

Voting is underway in the US presidential election. What does this mean to free trade, regardless of who takes up residence in the White House?... read
Jobs offered



New events to diarise
Mastering Sales and Marketing Using Social Media Tools
NES Consulting - 16 Nov 2016 to 18 Nov 2016, Johannesburg


E-commerce MoneyAfrica
Kinetic - 22 Feb 2017 to 23 Feb 2017, Cape Town


Africa Trade Summit and Expo 2017
Smart Procurement World - 7 Mar 2017 to 8 Mar 2017, Cape Town


SAPICS Conference and Exhibition
4 Jun 2017 to 7 Jun 2017, Cape Town


Professional Selling Skills Workshop
The Peer Group - 5 Jul 2017, Johannesburg | 26 Jul 2017, Johannesburg


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Baltasar Gracian
"The wise does at once what the fool does at last."

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dionchang
@dionchang
Interesting dovetail of two retail property stories on @bizcommunity today. Do we really need to... https://t.co/3MBNmhoxkf
FinancialMail
@FinancialMail
Apple's first annual decline since the era of St Steve Jobs has caused much Schadenfreude | @shapshak... https://t.co/nLEnQaK1aS
BDliveSA
@BDliveSA
How cyber security is changing in the age of the internet of things https://t.co/eEXKkz9y5j https://t.co/MgQiCjuomL
NeilRetail
@NeilRetail
???? Here's how Cyber Monday is different from Black Friday. https://t.co/vqNtwGp7AS
retailwire
@retailwire
Here's what we can learn from the decline of the shopping mall. #retail https://t.co/Ix02ZTCM5K https://t.co/KGB6mNNBez
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