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Recognising the women in business #WomensMonth is well under way with the winners of the Fairlady Women of the Future Awards 2016 having been announced on Friday. Congratulations to Sarah Collins of Wonderbag and Moyin Oloruntoba of The A1, who is this year's Rising Star, and all the other extraordinary finalists for being an inspiration to the women of South Africa. Leigh Andrews covered #CEMAfrica, where she learnt more about the value of customer experience (CX) in emerging markets. Qaalfa Dibeehi, VP of CX at Forrester, "predicts we'll see much more mention of the implications of customer motivation and why they choose to associate with certain brands over others in future", she reports. In other news, Slow Food founder Carlo Petrini was recently hosted by Slow Food Johannesburg and Cape Town, which this year made the pledge to create 10,000 food gardens in SA to help save Africa's biodiversity. What's more, the Ark of Taste, an international catalogue of endangered heritage foods maintained by the global Slow Food organisation, received a new addition during Petrini's visit, namely farmer Phila Cele's 'Chilli of Soweto', making it the 45th on the list of species and products unique to our country. Next month will see the launch of Australia's Ribs & Burgers in Menlyn Maine, Pretoria, the local concept of which will be spearheaded by the Southern African Veteran and Vintage Association and Tashas' Natasha Sideris. Watch this space! Jessica Tennant, Retail Editor (@Biz_Retail)
Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".  | Weekly top stories |
Founded in Australia by Bradley Michael, Ribs & Burgers will launch in South Africa in Menlyn Maine, Pretoria in September 2016... Read | Leigh Andrews In the age of the customer, retailers and marketers need to pay attention to customers and CX like never before. Here's how to get it right... Read | Soweto farmer, Phila Cele has had his Chilli of Soweto added to the international Ark of Taste, making it the 45th on the list of species and products unique to South Africa... Read |
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![[Biz Takeouts Podcast] 186: Online retail with the CTO of Emerce Commerce](https://biz-file.com/c/1608/356303-120x120.jpg?2) | On the latest episode of Biz Takeouts Marketing and Media Radio show host Warren Harding spoke to Matt Roux... read | |
|  | True to its tagline, 'The smart read for smart women', Fairlady announced the winners of its annual Fairlady Women of the Future Awards, in partnership with Santam, at an exclusive VIP luncheon at Summer Place in Hyde Park, Johannesburg this afternoon... read | |  | For Women's Month, Massmart held a lunch to celebrate the women entrepreneurs that form part of its Supplier Development Programme (SDP), designed to provide opportunities for small and medium manufacturing enterprises... read | |
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 | Truworths' leap into the UK retail sector propelled its full-year earnings into double-digit growth, but the market was unimpressed, sending its share price plummeting 8.2%... read | |  | Fifi Peters Coca-Cola Beverages Africa (CCBA), the largest bottler of fizzy drinks on the continent, may backtrack on its commitment to invest R800m in enterprise development in SA if the Treasury imposes a tax on sugar-sweetened beverages... read | | |
 | The Ikon Property Group recently brokered a transaction for the sale of Rondebosch Village Shopping Centre, which was acquired by a private property fund for R20.2m... read | |  | John Loos June Retail Building Statistics complete the second quarter building picture, and pointed to a still-brisk pace of retail space building activity for the second quarter as a whole... read | | |
 | Ntsakisi Maswanganyi SA's worst drought in decades has cost the country billions of Rands in lost export revenue. The country's agricultural exports declined in 2015 for the first time in 10 years... read | | |
 | Issued by Peninsula School Feeding Association In a call for Cape Town to unite against hunger at our schools, the Peninsula School Feeding Association (PSFA) announces that it's Charity Family Fun Walk Blisters for Bread will take place at the Green Point Cricket Club on Sunday, 28 August... read | | |
 | Leigh Andrews It's not about the low-hanging fruit or quick wins, effective customer experience management that results in happy returning customers is all about effective change now to improve the overall future customer experience (CX)... read | | |
 | Rather than obsessing about driving efficiencies, savvy business leaders will look to emerging technologies to find new revenue streams and, more importantly, covert normally fickle customers into loyal supporters... read | | |
 | The Gumtree SA site has developed a new sophisticated stock inventory management system, ProTool for Goods, for its SME customers that still depend on Excel for stock inventory... read | |  | Yuppiechef celebrates 10 years of business success this August and its founders reflect on their successful journey from a home-based business of 12 items to 6,000 products from over 400 local and international brands... read | |
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 | A new pop-up store has opened at The Zone@Rosebank offering consumers a free taste of Flora margarine, blended onsite with varying seeds to create new flavours... read | |  | Wine enthusiasts, especially those whose preference is for small-batch production of handcrafted wines, conveniently forget for most of the 20th century the Cape wine industry... read | |  | Colleen Goko The Competition Commission has decided not to prosecute a complaint that it had initiated against Parmalat SA for alleged abuse of dominance... read | |  | Keeping in the 'pink' mood, CyberCellar recommends some top favourites for women during August... read | | |
 | Kleoss Capital, a 100% black-owned South African private equity investment manager with a level 1 B-BBEE accreditation, has acquired a significant minority shareholding in Real Foods... read | | |
 | GWK, a public farmer-owned company in the Northern Cape, is an important example of the basic principles that best embed sustainability in agriculture and, therefore, the community... read | |  | Hermann Erdmann Manufacturers are becoming increasingly concerned about the rising costs of product manufacturing - particularly the costs associated with the end-of-life disposal of these products... read | | |
 | Issued by Hypenica Trade & Investment KwaZulu-Natal (TIKZN) Export Week is scheduled to take place 17 - 21 October 2016 at the Durban International Convention Centre... read | |  | Cari Van Wyk We spoke to Adam Orlin, head of Investec Import Solutions, to find out more about the impact of the drought on the import and export of agriculture commodities... read | |  | South African wine exports are projected to grow 13% in the next decade‚ according to the latest Bureau for Food and Agricultural Policy baseline report‚ which provides a snapshot of the country's wine industry and the broader agricultural sector... read | | |
 | Corporate investment and transactional advisory firm Jacobs Capital, and its partners Black Bird Capital (headed by Nkosinathi Nhlangulela and Siyabonga Mncube), have acquired wood manufacturer, Masonite... read | | |
 | Heleen Goussard, Nicholas Olds While some African countries that are considered great investment opportunities have seen recent currency devaluation, this could create an opportunity for African manufacturers... read | |  | Issued by Pyrotec Many consumers are confused by the date code definitions found on food and beverage packaging. What do 'Best By', 'Use By' and 'Sell By' really mean?... read | | |
 | The sugar tax battle is hotting up with soft drinks heavyweight, Coca-Cola, saying the levy on SSBs will threaten thousands of jobs... read | | |
 | Issued by Insight Survey Insight Survey's latest SA Sports and Energy Drinks Industry Landscape Report 2016 carefully unfolds the sports and energy drink markets based on the latest information and research... read | | |
 | Issued by Knowledge Resources What really drives your consumers to buy and how do they decide? Find out how Neuromarketing can help you uncover the hidden triggers and convert more prospects to customers... read | |
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 | Ntsakisi Maswanganyi Retail sales growth slowed much more than expected in June compared to a year ago, as consumer spending continues to be under pressure... read | | |
 | Alex Cilliers The lamb and mutton market has shrunk from 16% of consumers' average meat basket three years ago, to just 13%, as shoppers choose other products... read | |  | If companies can find a viable and reliable point of entry, South Africa's community and informal markets offer them an ideal place to grow their customer base... read | | |
 | Brett Parker With smartphone usage on the up and IT literacy expanding, bringing Internet of Things (IoT) level connectivity is a natural progression for this tech-hungry continent... read | | |  | GENEVA - Nestlé, the world's largest food company, on Thursday reported a 9.1 percent fall in profits through the first six months of 2016, but said its sluggish performance should be reversed in a strong second half... read | | | More International | |
|  | Ruth Cooper I always look forward to meals and quite often they are the highlights of my day; planning them, preparing them and most importantly eating them is just so enjoyable and quite frankly the words "Shall we get a snack?" can immeasurably brighten my day. read | |
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 | Scott Zambonini Location-based mobile game Pokémon Go is perhaps the best commercial example of augmented reality (AR) gaming to date... read | |
| | Lumoss Mouldings is looking for a sales/key accounts manager for its retail division in the Western Cape. The candidate must have a minimum of five years' experience in FMCG. Read more >> |
Money driven telesales agent required in vibrant call centre for UK company in Milnerton. Read more >>
| | | Design thinking for brand buildingVega School - 8 Sep 2016, Durban | 8 Sep 2016 to 9 Sep 2016, Johannesburg | 8 Sep 2016 to 9 Sep 2016, Pretoria | 8 Sep 2016 to 9 Sep 2016, Cape Town | | |
| William James "Be not afraid of life. Believe that life is worth living, and your belief will help create the fact." Oliver Wendell Holmes "The great thing in this world is not so much where you stand, as in what direction you are moving." Walter Elliot "Perseverance is not a long race; it is many short races one after the other." Benjamin Disraeli "Action may not always bring happiness; but there is no happiness without action." Edith Wharton "There are two ways of spreading light: to be the candle or the mirror that reflects it." |
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