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Retail

Hey H&M

Swedish multinational retail-clothing company, H&M has made its eagerly-awaited debut at the V&A Waterfront in Cape Town, with a Johannesburg outlet scheduled to open 5 November. Zeenat Moorad reports: "With developed economies increasingly saturated and competitive, a tide of investment has shifted over the past five years into population-dense emerging markets like SA, where aspirant consumers present an avenue of potential growth. Social media, the internet and television have all but dissolved market borders, creating a global shopper that never before has had such choice and access to brands."

Moreover, the technology revolution has drastically lowered the barriers to entry for new, niche, smaller retailers to enter the market, resulting in increased competition for both traditional and non-traditional retailers. According to Deloitte's Retail Transformation report, a "big shift" is needed. South African retailers need to adopt new strategies if they are to continue creating value for consumers.

Domino's Pizza just launched an online ordering platform, which will allow customers to order pizza in a matter of minutes. "Customers are increasingly looking for convenient solutions to make their time-pressured lives easier ... We have created a solution that makes [ordering pizza] a fast, efficient and engaging experience," said Jay Currie, CEO Food Division of Taste Holdings.

Ahead of the Manufacturing Indaba's Western Cape roadshow next week, we interviewed Philippa Rodseth, who was recently appointed executive director of the Manufacturing Circle, on the challenges and opportunities facing local manufacturers, and how the Indaba plans to help them address or embrace them.

Jessica Taylor, Retail Editor (@Biz_Retail)
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Weekly top stories
Esse becomes first carbon neutral personal care co. in SA

Esse Trust, the holding company for Esse Organic Skincare and Africa Organics, has announced that it is carbon neutral, making the company South Africa's first personal care company to achieve the designation... Read

Global fashion brands drawn to SA

Zeenat Moorad

Apple fans ain't got nothing on H&M devotees. In SA's biggest display of launch mania, more than 2000 fashion lovers queued in line for the opening of cheap-chic retailer H&M's first store in South Africa... Read

Cognition buys BMi Research

BMi Research, the South African research house specialising in consumer and industrial research, has been acquired by Cognition Holdings... Read

Order online and track your pizza with Domino's

Domino's Pizza has launched an online ordering platform, which will allow customers to order pizza in a matter of minutes... Read

SA's baby care sector booming, study finds

South African parents are deeply invested in their families and therefore want the very best for their children - from the food they put in their mouths to the nappies they put on their bottoms - and they're willing to pay for it... Read

Philippa Rodseth on the challenges and opportunities facing local manufacturers

Jessica Taylor

Here, Rodseth discusses the challenges and opportunities that manufacturers are facing in the Western Cape, and how the Manufacturing Indaba plans to help them address or embrace them... Read

Retailers must embrace the 'Big Shift' says Deloitte

South African retailers need to adopt new strategies if they are to continue creating value for consumers in the age of the so-called 'Big Shift', a socio-economic and technological revolution that has the potential to change the way that products are bought and sold... Read

H&M debuts first SA store on the red carpet

Kim Lawrence

On Thursday, 15 October the highly anticipated H&M VIP shopping evening had finally arrived... Read

Low-income households borrow to eat, survey finds

The 2015 PACSA Food Price Barometer has found that low-income households cannot make it through the month on their incomes; they struggle to secure the goods and services needed to live at a level of basic dignity... Read

Banking & Finance
Clicks to spend R432m on capital expenditure
Clicks Group (CLS) on Thursday said it would continue to invest for long-term growth, with record capital expenditure of R432m planned for the year ahead... read
Slump knocks Shoprite shares

Mark Allix

Shoprite Holdings saw its share price slide 6.33% to close at R148.80 yesterday after it said its core South African customer base was under pressure from job cuts in the mining industry, rising electricity costs, general labour instability and a lack of job creation... read
Distell 'owes SARS R28m' in Amarula tax spat

Nicky Smith

Is it a spirit or is it a wine? Drinks producer Distell's nine-year court fight to have its iconic "liqueur" Amarula Cream classified under the latter category has left it with a multimillion-rand hangover after the South African Revenue Service (SARS) emerged victorious, again, in the latest round of a long-running tax spat... read
Brand News
Lego sees Christmas crunch in Europe as sales soar
COPENHAGEN - Toy maker Lego on Wednesday warned it may be unable to deliver all European orders in the run-up to Christmas due to strong demand, meaning some shoppers could face empty shelves... read
Commercial Property
Continued growth at the Heidelberg Mall
The Heidelberg Mall's shopper numbers and sales figures are still growing, a year after the mall opened in October 2014. Now, the one-stop family entertainment centre Hard Hats Entertainment will open at the mall before the end of October. Mr Price Sport is opening on 1 December, and the Black Steer steak house opened at the end of September. read
Delta Africa buys stakes in two Zambian malls

Alistair Anderson

Delta Africa, formerly Delta International, has acquired significant interests in two Zambian shopping malls, extending its asset base into a third country... read
RNS announces new rural mall projects
Retail Network Services has announced that it is working with the GMI Property Group on two new rural mall projects in Limpopo totalling R300 million... read
CSI
Nutrition Week initiative successful
Tetra Pak's support of National Nutrition Week 2015 was a successful public-private collaboration between the Department of Basic Education, Clover and Tetra Pak, in which nearly 10,000 learners, their teachers, school employees, and food handlers benefitted... read
CRM
Five ways to boost customer relations

Motunrayo Shafau

Here, Jovago - an online hotel booking service - shares some interesting ways to boost customer relations for small and medium-sized enterprises, which occupy a key part of the economies they exist in... read
E-commerce
Retail leading in digital transformation

Lynette Hundermark

Retail is possibly one of the only sectors where physical and digital services go hand in hand. There is an expectation that in today's digital world the connected consumer can perform tasks... read
FMCG
Royco launches new Recipe Bases
Royco has launched a new range of wet Recipe Bases that give consumers the confidence to expand their cooking repertoire with six authentic South African family favourite recipes offering all the benefits of a wet cooking aid while still involving them in the kitchen... read
J.C. Le Roux launches festive season gift pack
J.C. Le Roux has launched a special edition J.C. Le Roux Scintilla 2008, presented in a cylindrical gift pack that doubles up as a cooler to keep the prestige cuvée perfectly chilled. Just add ice to the tube... read
Nedbank Green Wine Awards winners announced
A substantial number of Cape producers continue to lead the way globally, actively conserving part of their land and minimising their agricultural footprint while making enjoyable - and often impressive - wines... read
Krone unveils new twist-open-and-close cork
Krone has introduced a new way to enjoy all that defines Krone, with the release of Krone Chardonnay Pinot Noir 2015 and the Helix Concept... read
Belvedere reveals limited edition James Bond vodka
Belvedere vodka has revealed the Belvedere 007 SPECTRE limited editions in celebration of its partnership with the 24th Bond adventure, SPECTRE, due for release in the UK on 26 October, 2015 and in the US on 6 November 2015... read
Distell takes the lion's share at the Veritas Awards
Brandies produced by Distell have garnered the most accolades at the Veritas Awards, taking home a haul of medals... read
Franchising
Patrons help feed Famous Brands' plans

Zeenat Moorad

Famous Brands, the owner of eateries such as Tashas and Mugg & Bean, will open up to 139 outlets by February next year as it seeks further market share gains in the thriving food service sector... read
OK announces Franchisee of the Year winners
The OK Franchise Division, a division of the Shoprite/Checkers group, has announced the winners of the Franchisee of the Year awards in their respective categories... read
Green Sustainability
Do you want trees with that? How to stop consumer products destroying the rainforests

Nick Rowley

If we are to succeed in tackling climate change, it is vital that we preserve the terrestrial carbon locked up in our forests and soils... read
Manufacturing
SA steel output jumps 24.5% in September to 625,000 tons
Packaging
Novus Holdings acquires new packaging gravure press
Novus Holdings, previously known as the Paarl Media Group, has installed a new packaging gravure press for the production of labels and wrap-arounds at its Cape Town facility... read
Nampak: pessimism overdone
It takes just a hint of bad news to send a highly rated company's shares sliding. It is a reality that has seen Nampak's rating slump over 40% from a 20-year high in late 2014... read
Do-It Hang Tabs and Display Strips: A guide to retail sales emergencies

Issued by Pyrotec

Pyrotec PackMedia's Do-It Hang Tabs and Display Strips provide just the right response to in-store emergencies such as a decrease in sales of a product or ineffective promotions... read
Refrigeration
Formula One helps supermarket fridges become more energy efficient
Williams Advanced Engineering, the division of Williams that commercialises Formula One-derived technology and know-how, has collaborated with UK start-up Aerofoil Energy to develop a new aerodynamic device that can significantly reduce the energy consumed by refrigerators in supermarkets and convenience stores. read
Retail Marketing
[Biz Takeouts Podcast] 154: Rugby players and social media, introducing Super Scouts
On the latest Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Eugene Eloff from Super Scouts... read
Retailers
Retailers flock to PE
Leading retailers, several of which are new to the Eastern Cape market, are flocking to Port Elizabeth in time for the festive season. At Baywest Mall alone, 26 new retailers will be opening before the year's end... read
Sales
Cashbuild growth defies flagging mood
Cashbuild, SA's largest retailer of construction materials, recorded double-digit revenue growth in the three months to September despite falling confidence among builders over the same period... read
Wholesale trade sales down 0.1% y/y in August 2015
Cashbuild posts 13% Q1 revenue

Issued by INET BFA

International
Coca-Cola earnings hit by strong dollar
NEW YORK - Coca-Cola reported lower third-quarter earnings on Wednesday in results dented by the strong dollar and lower soda volumes in the critical North American market... read
Wal-Mart woes revive minimum wage debate
WASHINGTON - Wal-Mart caused a stir when it raised the pay of 500,000 of its workers. But now the US retail giant seems to regret the move after its profit outlook plunged, reviving a minimum wage debate... read
KFC owner Yum Brands to split off China business
NEW YORK - Yum Brands, the owner of KFC, Pizza Hut and Taco Bell, announced on Tuesday it is splitting off its China business into a separate company... read
Danone 3Q sales rise on baby food sales
PARIS - French dairy giant Danone on Monday posted a 4.6 percent rise on a like-for-like basis in third-quarter sales, outstripping analysts' forecasts... read
More International
Business
The art of establishing a good business relationship

Lisa Illingworth

A key predictor in the success of an entrepreneur is his ability to develop and leverage relationships in the early stages of setting up his business... read
Jobs offered
Marketing and Event Coordinator - Cape Town
Energetic marketing and event coordinator required for leading regional shopping centre in Cape Town. Work on exciting events and manage the PR portfolio as part of the marketing team. Read more >>





New events to diarise
Canal Walk Gaming Expo
Canal Walk - 27 Oct 2015 to 1 Nov 2015, Cape Town


Enterprise and supplier development workshop
Simanye Consulting - 28 Oct 2015, Johannesburg


The 2015 Annual National Taxi Expo®
Jozi Media Empire - 29 Oct 2015 to 30 Oct 2015, Johannesburg


Emerging Market Immersion Day
POPAI SA - 30 Oct 2015, Johannesburg


SAESI 2015 Conference Exhibition & Training Events
IMD Conferences Exhibition Workshops (PTY) LTD - 1 Nov 2015 to 6 Nov 2015, Johannesburg


Retail Congress Africa
i2i Events Group - 3 Nov 2015 to 4 Nov 2015, Cape Town


Reputation Management Conference
Reputation Matters - 6 Nov 2015, Cape Town


The Great South Christmas Toy Fair
Richies Model Cars - 8 Nov 2015, Johannesburg


Service design fundamentals Cape Town
DesignThinkers Group - 19 Nov 2015, Cape Town


Fleet management course
TransAuto Academy - 23 Nov 2015 to 26 Nov 2015, Johannesburg


Quotes
Buddha
"The mind is everything. What you think you become."
Wayne Gretzky
"You miss 100% of the shots you don't take."
Robert Collier
"Success is the sum of small efforts, repeated day-in and day-out."
Benjamin Franklin
"If passion drives you, let reason hold the reins."
Bill Gates
"Your most unhappy customers are your greatest source of learning."

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Lord of the Fries is heading west, by popular demand https://t.co/eJt8AJqr0G - Mon Oct 26
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High street retailers are promoting 'unhealthy skinny' models. https://t.co/pUDbHELcDn - Mon Oct 26
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