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Retail

Bizness of trends

Following on the trend of big industry moves, Edcon announced, last week, it has appointed a new CFO - Toon Clerckx. Meanwhile, Garth Napier will be stepping into Christo Claassen's shoes as CE of Edcon's discount division.

Retail trade sales for December came in above economists' average expectation at 3.5% year-on-year, with wholesale trade sales hitting a 6.6% rise y/y.

And finally, the 2014 Biz Trends Report is available for download - happy reading!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: © Olivier Le Moal - Fotolia.com

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Weekly top stories
[2014 trends] 2014 Biz Trends Report now available
Bizcommunity.com's eagerly anticipated 2014 Trends is now available for download as a PDF or in the form of a digital magazine. Read more >>

Capturing the heart of customers

Andrew Cook

Customer service is about getting individuals to love one's brand. At the heart of customer service lie two charming qualities, the ability to anticipate customers' wants and needs and the ability to satisfy those needs. Achieve this and one has a match made in heaven.

Read more >>

Two new pocket guides for food handlers

The Pocket Guide to Food Safety for Food Handlers in Packhouses and the Pocket Guide to Food Safety for Supervisors in Packhouses have been published by food safety specialist Graham Ries, adding to his series of handbooks for supervisors, managers and workers in the food and hospitality industry.

Read more >>

Global health retailer GNC enters exclusive deal with Clicks

Global specialty health and wellness retailer‚ US-based General Nutrition Corporation (GNC)‚ is to launch in SA later this month through an exclusive franchise agreement with the Clicks Group.

Read more >>

Far-reaching effects for companies in GMO supply chain

Justine Krige

One of the purposes of the Consumer Protection Act, No 68 of 2008 (CPA), is to "promote and advance the social and economic welfare of consumers" by "improving consumer awareness and information, and encouraging responsible and informed consumer choice and behaviour".

Read more >>

SMEs need to prioritise public relations

Hayley Turner

Public relations is routinely under-rated or over-looked when it comes to strategy in small to medium enterprises. That often comes down to reasons which include insufficient budget, a perception of poor value-add and the tendency to lump PR into marketing, where it is seen as secondary to other activities.

Read more >>

Ascension appears to sell company twice

Joan Muller

The surprise claims that empowerment fund Ascension Properties has signed agreements to sell its management company simultaneously to Rebosis Property Fund and Delta Property Fund‚ without either of the buyers knowing about the other has left property analysts stunned.

Read more >>

TGi enters townships

Township consumers have shifted to the middle market and have increased buying power. Marketers and retailers have realised the growing potential of the township market and many have jumped on board to target this elusive market.

Read more >>

Inaugural Food & Drink Technology Africa expo

Messe München International and its subsidiary MMI South Africa will introduce the inaugural Food & Drink Technology (fdt) Africa trade fair and conference on 18-19 March 2014 at Gallagher Convention Centre.

Read more >>

Forecourts: Worth more than just a glance

Danette Breitenbach

Forecourts average 1,000 till transactions per day. If you look at the convenience market, the forecourt is today's 24/7 destination shop where you can buy anything from sweets to newspapers, ice to charcoal.

Read more >>


Retail
December real wholesale trade sales up
Wholesale trade sales at constant (2012) prices increased by 6.6% year on year (y/y) in December compared with a 5.7% y/y increase in November‚ Statistics SA data showed on Thursday, 13 February 2014. Read more >>

SA December retail trade sales up 3.5% y/y
Retail trade sales measured in constant (2012) prices rose by a more than expected 3.5% year-on-year (y/y) in December from a revised 4.4% (4.2%) y/y increase in November‚ figures from Statistics SA showed on Wednesday (12 February). Read more >>

Banking & Finance
SMEs face troubled year
South Africa's economy continues to face setbacks on various fronts, reducing the optimism that 2014 could be a year of a thriving small business sector. This is according to Lee Bromfield, CEO Core Lending Products at FNB Commercial and Wealth. Read more >>

Microloans are Cash Converters' best business

Adele Shevel

Mention the company Cash Converters and the response is usually: "Doesn't it sell second-hand goods and aren't most of the products it sells stolen?" Read more >>

Sanlam's earnings up between 35% and 40%
Brand News
Pioneer Food's revenue on the rise
Pioneer Food Group said on Friday, 14 February 2014, that for the four months to end January its revenue increased by 8.1% (excluding Quantum Foods) and 6.9% including Quantum Foods‚ respectively‚ compared to the comparative period in the prior financial year. Read more >>

Cell C says MTN's afraid of competition

Paul Vecchiatto

Mobile network operator Cell C's acting chief executive‚ Jose dos Santos said rival MTN's court action to stop the communications regulator from implementing new rates was an attempt to avoid losing customers. Read more >>

Commercial Property
Rebosis‚ Delta put Ascension deal on hold

Joan Muller

Black-controlled Rebosis Property Fund and Delta Property Fund have put their respective take-over bids for Ascension Properties on hold to avert a protracted bidding war for Ascension's lucrative R3.2bn portfolio of government-tenanted offices. Read more >>

Safari assets set at R1.3bn for JSE debut

Alistair Anderson

CSI
Shoprite Checkers adds 10 soup trucks in response to #Neknominations
Shoprite Checkers announced last week that it is adding 10 soup trucks to its existing fleet of mobile soup kitchen units to feed an additional four million people, in response to the social media trend sweeping the country known as #Neknominations. (video) Read more >>

The Street Store - supporting the homeless with dignity
CRM
Proudly South African eyes loyalty plan
Proudly South African, which encourages the consumption of locally produced products, was in talks with retailers and banks to launch a loyalty programme that would provide rebates to buyers of local products, the organisation's chief executive Leslie Sedibe said on Tuesday, 11 February. Read more >>

e-Commerce
Campaign to select creatives for new online store
Shopstar, an e-commerce platform developed in Cape Town, and the Cape Craft & Design Institute (CCDI) is running a World Design Capital 2014 Thundafund campaign to select and provide a group of creatives with the necessary training and infrastructure to run a successful online store. Read more >>

Exhibitions & Events
Panel selected for Nederburg Auction's 40th anniversary
The 40th anniversary of the Auction, being held 12-13 September 2014, promises to deliver rare value again. The panel of top local and international wine judges has been appointed to moderate entries. Read more >>

Memorial services for Glenfiddich's Charles Gordon
Fashion, Clothing & Textiles
Rex Trueform H1 headline loss a share seen at 15.2c-16.9c
Rex Trueform (RTO) expects its headline loss per share in the six months to December 2013 to be between 15.2c and 16.9c. This is an improvement of between 50% and 55% from those for the six months ended 31 December 2012. The interim results are expected on 7 March 2014. Source: I-Net Bridge

FMCG
Nedbank buys 30% stake in soft-drinks company

Phakamisa Ndzamela

Nedbank's private-equity arm has bought 30% of carbonated soft drinks producer Little Green Beverages for an undisclosed amount and is looking to invest up to R300m in various companies this year. Read more >>

Tiger Brands' quarterly turnover rises to R7.7bn
Green Sustainability
Wind energy wafts into SA's power grid from west coast

Sue Blaine

South Africa's energy grid has received one of its first injections of wind energy since Umoya Energy's 37-turbine Hopefield wind farm was certified as fully operational 10 days ago‚ the Cape Town-based comapny said on Monday (10 February). Read more >>

Health & Safety
Understanding food packaging labels

Amanda Rogaly

While a small number of people do more than glance at labels on foods, many will not understand fully what they are reading. Once consumers understand what they are reading, they can make better choices and have better conversations with their GPs and medical specialists about what they should be eating. Read more >>

Hospitality
City Lodge's earnings up 14% to 330.5c
City Lodge Hotels has reported a 14% rise to 330.5c in normalised diluted headline earnings per share for the six months to December. Read more >>

Import/Export
Port partnership may ease congestion

Nce Mkhize

Congestion at the country's ports often results in the loss of millions of rand to South African importers and exporters. Read more >>

Logistics
Fleet management boost for performance
Local firms are increasingly turning to fleet management specialists to take care of the myriad challenges they face in keeping their vehicles on the road. By outsourcing their fleet management function, companies can free up their management teams to focus on their core business. Read more >>

Super Group's earnings climb to 117.1c a share
Manufacturing
PPC prepares to enter Algerian cement market
PPC said on Monday (10 February) advanced plans are in place to enter the Algerian cement market‚ through a partnership with Algerian private sector investors‚ in Hodna Cement. Read more >>

Nissan's 'answer' for the taxi business
Barloworld upbeat on sales despite downgrade

Nick Hedley

Weaker rand poses threat to 'buy local' say economists

Colleen Goko

Research
Scanning system to create 'perfect fit'
Mindful of the diversity of South Africans in all things, Woolworths is running a national sizing survey, using US-based Alvanon, an international market leader in body scanning and fit form development, in its first foray into Africa. Read more >>

Retail Marketing
Extending Valentine's Day to singles, groups
According to research, retailers should extend their Valentine's Day promotions to include singles and groups, because with the high divorce rates and late family formation, there are more single adults today than ever before. Read more >>

Retail Services
Is your car hire cover good enough?

Gari Dombo

Your hired car provision may not be comprehensive enough to meet your needs. You should plan ahead and investigate the possibility of extending your replacement car hire cover on your motor policy. Read more >>

Retailers
Woolworths to expand Country Road stores in SA

Zeenat Moorad

Woolworths Holdings (WHL) plans to open up to 18 Country Road and Trenery stores in SA over the next three years. Read more >>

Edcon names new CFO
Unlisted retailer Edcon Limited has appointed Toon Clerckx as chief financial officer and a member of the Edcon Holdings and Edcon Limited boards effective 17 February 2014. Read more >>

SA December motor trade sales up 2.6% y/y
Unsecured lenders ring alarm bells
Shipping & Transport
'Solutions sought for high port tariffs'

Ntsakisi Maswanganyi

Companies in the shipping industry and port authorities are seeking to resolve the challenges that South Africa's high port tariffs represent and to make it easier to do business in the country‚ says Maersk South Africa's Fred Jacobs. Read more >>

Technology
New cyber-shot cameras from Sony
Sony has released several new cyber-shot cameras in its range. These user-friendly point-and-shoot digital cameras are equipped with extended optical zoom, which gives users shooting power to capture still and clear photos at a distance. These will all be available in South Africa from April 2014. Read more >>


International

GM recalls 780,000 sedans with faulty ignitions
NEW YORK, USA: General Motors said it was recalling nearly 780,000 sedans sold in North America for an ignition switch problem that could shut off a moving car's electrical devices, including airbags. Read more >>

Dennis drops Motorola, heads for Dropbox
SAN FRANCISCO, USA: The head of Google-owned Motorola, Dennis Woodside, is leaving the smartphone company to become chief operating officer at the online storage firm Dropbox. Read more >>

PS4 tops list as US videogame console sales climb
SAN FRANCISCO , USA: US videogame hardware sales climbed in January, with Sony's new-generation PlayStation 4 consoles leading the charge, according to figures released on this week. Read more >>

Icahn steps back from battle with Apple
NEW YORK, USA: Activist investor Carl Icahn said on Monday, 10 February, he would no longer press Apple to boost its share buyback plan after a proxy advisory firm recommended against his proposal. Read more >>

Vietnam's hit game developer pulls plug on Flappy Bird
HANOI - The Vietnamese developer behind the smash-hit free game Flappy Bird has pulled his creation from online stores after announcing that its runaway success had ruined his "simple life". Read more >>

HTC, Nokia reach settlement on patent lawsuits
TAIPEI, TAIWAN: Taiwan's smartphone manufacturer HTC said it signed a patent and technology collaboration agreement with Finnish phone company Nokia to end all pending patent litigation between them. Read more >>

Mobile apps shake up world of dating
Vodafone India buys spectrum licences for £1.9bn
comScore, Google partner to offer actionable audience metric for brands
Collar that's smarter than the wearer
NYF: Five more Executive Jury appointments
Rapt Media introduces site-pairing technology
Watchdog groups fire at Facebook privacy case deal
Bing accused of Chinese-language censorship
Android, then Apple, then Windows Phone
Online adultery booming as cheating sites surge
Technology brings couples closer despite tensions
Virtual protest targets US internet snooping
Taiwan's HTC forecasts first-quarter loss
Nissan profits from rise in North America, China sales
Tata Motors' profit triples on JLR sales

More International


Government

SAA investigating body found in aircraft's wheel well
An investigation has been launched following the discovery of a body on board a South African Airways (SAA) aircraft in the United States. Read more >>

Centralising govt's tender system will root out corruption
Centralising government's tender system will go a long way in rooting out corruption in the public service, President Jacob Zuma said yesterday. Read more >>

Solar, wind power to provide rural poor with electricity

Zizi Hlungulu

Solar and wind-generated power will form the backbone of a provincial government programme to provide disadvantaged people in rural Eastern Cape with electricity. Read more >>

Higher than expected manufacturing will lift growth

Ntsakisi Maswanganyi

Manufacturing production improved more than expected in December‚ supporting views economic growth would have been higher in the fourth quarter of 2013. Read more >>

More cops for city suburbs
SONA is a platform to report on administration - Zuma
Zuma upbeat about SA's future, despite challenges
100 SA rhinos moving to Botswana
SANParks receives second consecutive clean audit
Call for 2014 SADC media awards entries
Government condemns use of children during protests
Unemployment levels drop but better education needed

Ntsakisi Maswanganyi

Provisional sequestration - can Julius Malema still get to parliament?

Julian Jones & Tobie Jordaan

Effective management critical to government's service delivery

Ingrid Barbara Lewin

Madibeng placed under administration
Freedom Park mob killings condemned
SA will not reach lower tax target‚ say analysts

Amanda Visser


More Government news


Lifestyle

A mine of hidden gems

Henrie Geyser: motoring editor

Road Tripping South Africa provides some fascinating glimpses of hidden gems tucked away on old familiar routes and destinations, which might come as surprising delights even to seasoned travellers. Read more >>

Conversations about food

Nic van den Bergh

Today, more than ever before, consumers and businesses are presented with a wide array of food choices and technologies; producers and suppliers, and information about food production and consumption. Read more >>

Spice it up on Valentines's Day!

Nina Timm

Tomorrow is Valentine's Day and although I have made two delicious desserts, my better half will enjoy "man food", especially if it has a subtle hint of spice and heat. Read more >>


Jobs offered




New events to diarise

Leveraging LinkedIn
Niche Training - 12 Feb 2014 to 19 Feb 2014 Gauteng,Kwazulu-Natal

Cape Town Art Fair 2014
Cape Town Art Fair - 28 Feb 2014 to 2 Mar 2014 Cape Town

Decorex Durban
Thebe Reed Exhibitions - 20 Mar 2014 to 23 Mar 2014 Durban

The Dealmaker™ Programme
The Dealmaker Company - 25 Mar 2014 to 26 Mar 2014 Johannesburg

The Wedding Expo®
The Wedding Expo - 5 Apr 2014 to 6 Apr 2014 Johannesburg

A-Z of Branding
Vega School of Brand Leadership - 7 Apr 2014 to 15 Apr 2014 Johannesburg,Durban

SA Sweet and Snack Expo
11 Apr 2014 to 13 Apr 2014 Johannesburg

Decorex Cape Town
Thebe Reed Exhibitions - 25 Apr 2014 to 28 Apr 2014 Cape Town

The Dealdiva™ Programme
The Dealmaker Company - 7 May 2014 to 8 May 2014 Johannesburg

Decorex Joburg
Thebe Reed Exhibitions - 6 Aug 2014 to 10 Aug 2014 Johannesburg


Upcoming events

Strategy Boot Camp - 19 Feb 2014 to 6 Mar 2014 Cape Town,Durban,Johannesburg
At last - a course that deals with both the theory and practical application of strategic planning. There is no textbook for the 'real' world. This workshop fills that gap. Read more >>


Managing Accounts Payable
Alusani Skills & Training Network - 17 Feb 2014 to 18 Feb 2014 Johannesburg

Managing Accounts Payable
Alusani Skills & Training Network® - 17 Feb 2014 to 18 Feb 2014 Johannesburg

HANA HANA: The Social Media Marketing Course
Britefire - 19 Feb 2014 to 26 Mar 2014 Cape Town,Johannesburg

Movement Marketing MasterClass
The Conference Hub - 20 Feb 2014 to 21 Feb 2014 Johannesburg


Quotes

Ninon de L'Enclos
"The joy of the mind is the measure of its strength."
Charles M. Schulz
"All you need is love. But a little chocolate now and then doesn't hurt."
Bill Watterson
"I liked things better when I didn't understand them."
Oscar Wilde
"We are all in the gutter, but some of us are looking at the stars."
Ernest Hemingway
"The best way to find out if you can trust somebody is to trust them."

More quotes  Submit a Quote

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