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Retail

'Tis the season for security

With less than two months to go till Christmas, the festive madness is kicking into high gear. Ian Steyn advises that technology will give retailers the edge this holiday season.

Peter Harvey outlines the differences retailers need to consider when launching into the African e-commerce market. Stats however show that cyber crime is costing the country about a billion rand a year. Meanwhile, the brick-and-mortar that is Lonehille Shopping Centre is beefing up security with an anti-jamming device to reduce theft this holiday.

Have a great week!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: © Alex White - Fotolia.com

PS Don't forget to check out the latest cartoon by Rico in our weekly Cartoons showcase!

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Weekly top stories
Inaugural World Retail Congress Africa in November
The inaugural World Retail Congress Africa (WRC) 2013 takes place 4-6 November 2013 at The Maslow Hotel, Sandton. It will explore the new African consumer across new channels in new markets and provides global retail intelligence, with an Africa market focus. Read more >>

South Africans drink more pure coffee

BMi research has released its 2013 annual quantification report on the coffee market in South Africa. The coffee market saw domination this year by a few top players, which pushed the volumes in the industry up. These players have products in all four of the market's sub-sectors so their influence was felt all round.

Read more >>

The origins of that hummingbird

Shan Radcliffe

Republic Umbrella, the Durban-based design company responsible for the Woolworths hummingbird cushion design, has spoken out in defence of the retailer and its artwork.

Read more >>

The complexity of relativity in consumer decision making

Werner van Zyl

The essence of human behaviour is relativity - humans compare - whether consciously or subconsciously. Perception is the tool which enables the brain to more efficiently create a fit between us and an environment by interpreting context in a relative way.

Read more >>

Emerging markets key to SA's growth

Kate Stubbs

The annual supplychainforesight survey, conceptualised by Barloworld Logistics and based on independent study by international research firm Frost & Sullivan, has released its 2013 results.

Read more >>

Pick n Pay is back‚ says founder Ackerman

Zeenat Moorad

Pick n Pay is "back"‚ the retailer's founder‚ Raymond Ackerman said today, 22 October 2013, at the group's interim results presentation in Cape Town.

Read more >>

Lessons from the Woolies crises

Chris Moerdyk

There are two sides to the current crisis in which Woolworths finds itself. From a completely impartial point of view, Woolies responded very quickly to the social media tsunami surrounding its use of a hummingbird design. Its response was also plausible.

Read more >>


Retail
Who's the turkey, then?

Rod Baker

NEWSWATCH: Feeling peckish? Harrods has just the thing for you... A festive hamper, and it costs only R317,000, reports IOL. Read more >>

Banking & Finance
Decrease in cash withdrawals indicates tightening budgets
The SCI revealed a month-on-month decrease of 0.79% in average cash withdrawal figures for September 2013 to R468.06, as measured by the Spark Cash Index (SCI), illustrating that consumers are feeling the financial strain brought on by a slowing economy and high prices. Read more >>




FNB's eWallet shows strong growth in Africa

Bekezela Phakathi

MTN now has 203,8m subscribers
Brand News
2013 Decanter Asia Wine Awards rewards 88 SA wines
At the 2013 Decanter Asia Wine Awards (DAWA), 88 South African wines won four gold medals, nine silver medals, 45 bronze medals and 30 commended, with two receiving regional trophies. Read more >>

Fitch gives SABMiller positive revised outlook

Nick Hedley

Aussie +size clothing store opens in Sandton
Commercial Property
Mpumalanga needs Services Appeal Board
The South African Property Owners Association (SAPOA) is lobbying hard to drive the appointment of a much-needed Services Appeal Board in Mpumalanga. Read more >>

Liberty sells Greenacres Mall for just over R1bn

Alistair Anderson

Insurance group Liberty Holdings said it would sell Greenacres shopping mall in Port Elizabeth in an undivided 50% share each to property owner Acucap and property management group Sycom for just over R1bn. Read more >>

Octodec‚ Premium Properties report double-digit growth

Alistair Anderson

Plans to spread the Gautrain wealth

Joan Muller

CRM
International call centre opens in SA, offers 1000 jobs
The Webhelp Group has announced that it is to make a significant investment in South Africa following the securing of a telecommunications company. Over the next 12 months, the new company, Webhelp South Africa will create 1000 new jobs. Read more >>

Get festive edge through technology

Ian Steyn

With news that the consumer confidence has hit a ten-year low, coupled with a slowdown in consumer spending, rising fuel and electricity and more fears around unemployment, the retail sector will be hard pressed to find ways to win customers come December. Read more >>

e-Commerce
Different approaches needed for African e-commerce

Peter Harvey

Global companies wanting to expand their footprint in emerging markets need to understand that Africa is characterised by huge diversity in payment methods and preferences. Read more >>

Exhibitions & Events
Flux Zeitgeist of 2014 presentations
The latest Flux trend report, the Zeitgeist of 2014 will investigate the impact of the signs of the times and the effect that this will have on consumers, lifestyle, fashion, advertising and technology for the upcoming year. Read more >>

Fashion, Clothing & Textiles
Dubai designer Shweta Wahi shows at Fashion Week Africa
At the City Hall Pretoria, the 2013 Mercedes-Benz Fashion Week Africa opens on 31 October 2013, featuring Dubai-based designer Shweta Wahi, alongside David Tlale, Gavin Rajah, Thula Sindi and Cameroon-born designer, Kibonen. Read more >>

UK's George clothing pops up in SA
Massmart opened the doors to three George pop-up stores yesterday, 23 October 2013, to introduce South African consumers to the famous British brand of clothing. Read more >>

Bullets4Peace jewellery line arrives in South Africa
FMCG
Food firms look to expand further in Africa

Nick Hedley

South African retailers' expansion into the rest of Africa is increasing the availability of - and demand for- quality agricultural produce and processed food products‚ the managing director of logistics firm DHL Express SA‚ Hennie Heymans‚ said. Read more >>

Niknaks launches new flavour
Franchising
Franchising offers safe entry into food business

Jeanne Geldenhuys

Franchising is one of the safest and most risk-free ways to start up and run a successful business, as the business franchising model is successful and proven. Read more >>

Health & Safety
Rentokil offers fly control advice to hoteliers

Issued by Rentokil Initial

As tourist season gets into full swing, hoteliers have multiple hygiene challenges to consider. Rentokil Initial offers expert advice on keeping hotels, guest houses and lodges hygienic and fly-free. Read more >>

Supermarket trolleys carry disease potential
Hospitality
Food and beverages industry up 9.0% y/y in August
Total income generated by SA's food and beverages industry rose by 9.0% in August 2013 compared with August 2012 (year on year) in nominal terms‚ Statistics SA reported. Read more >>

August total accommodation industry income up 15.2%
Instore Media
Revlon SA and Moving Tactics collaborate on in-store digital media makeover

Chris Day, Issued by Moving Tactics

Revlon South Africa is rolling out additional in-store digital signage at its outlets in Edgars and Woolworths, in collaboration with Moving Tactics. Read more >>

Logistics
Volume of goods transported by land up 4.2% y/y in August
The volume of goods transported by road and rail increased 4.2% in August compared with a year earlier‚ according to Statistics SA data. Read more >>

Imperial Managed Logistics wins Tiger Brands distribution contract

Issued by IMPERIAL Logistics

Imperial Managed Logistics - part of the Imperial Logistics group - has been awarded a three-year contract for primary distribution services by JSE-listed Tiger Brands. The contract will see the company transporting 46,000 loads per year for the FMCG group. Read more >>

Transnet profit up 71.2% to R2.9bn
SAA sets sights on West Africa expansion

Nicky Smith

Packaging
Unzipping the latest innovation from Fix-a-Form

Issued by Pyrotec

Manufactured exclusively by Pyrotec PackMedia in South Africa, Fix-a-Form is a leaflet-label that includes extensive information in the space of a standard label, making it particularly useful for pharmaceutical and agrochemical products that need to include copious amounts of information in a small area of space. Read more >>

Regulatory
Regulations will harm tobacco business
Health Minister Aaron Motsoaledi's proposed stricter tobacco display regulations will harm the retail business, a retailer said on Tuesday, 22 October 2013. Read more >>

Retailers
Bose boutique stores open inside DionWired
Bose boutique stores have opened inside DionWired outlets at Greenstone and Woodmead in Johannesburg. Created in line with the Bose store-within-a-store design used across the world, this is the first of many in-store boutiques that will offer customers a complete sound solution, from demonstrations to installations to after sales service. Bose is recognised as a global leader in quality home cinema and personal audio systems. Read more >>

Cape Union Mart plans to expand in Botswana, Namibia, SA

Zeenat Moorad

Privately owned and family-operated business Cape Union Mart Group will expand its footprint in SA, Namibia and Botswana, CEO Andre Labuschaigne said on late last week. Read more >>

Just 35 companies pay 18% of SA's total tax take

Amanda Visser

Clicks to focus on value for under-pressure consumers

Zeenat Moorad

Edcon's retail sales up between 4.7% and 6.5%
Meikles to sell stake in company to employee share trust

Tawanda Karombo

Pick n Pay's earnings up 35.8% to 40.81c
Security
Cyber crime a national crisis
Cyber crime is a national crisis costing the country a billion rand a year, a law firm said on Wednesday, 23 October. The FBI in the US listed South Africa as the sixth most active country where cyber crime took place. Read more >>

Lonehill Shopping Centre features anti-jamming device
Shipping & Transport
Keep money in SA says Outa
Government's plan to slash official perks is a welcome development but more needs to be done to ensure tax money stays in the country, the Opposition to Urban Tolling Alliance (Outa) said last week. Read more >>

Supply Chain
Massmart supplier development programme gains traction
The focus on growing black-owned small and medium-sized enterprises (SMEs) and introducing them into Massmart's supply chain is starting to pay off, as its supplier development programme gains traction. Read more >>

Training
Actually it is fun and games

Danette Breitenbach

Gamification can make training in the workplace faster, more effective and less expensive. Read more >>


International

Volvo, Electrolux slash total of 4,000 jobs
STOCKHOLM, SWEDEN: Swedish industrial heavyweights Volvo trucks and Electrolux announced a total of 4,000 job cuts around the world on Friday when they published disappointing figures for the third quarter. Read more >>

Reports say YouTube is ready for paid music service
NEW YORK CITY, USA: Google's video-sharing arm YouTube is preparing to launch a paid music service this year competing against other streaming outlets but with the added feature of video according to media reports. Read more >>

Nokia launches first tablet, new phablets
ABU DHABI, UAE: Nokia, whose handset division is to be acquired by Microsoft, launched its first-ever tablet computer in Abu Dhabi on Tuesday (22 October). Read more >>

European smartphone owners make online purchases via their device
LONDON, UK: European smartphone owners accessing retail sites has grown by 43% in past year. Read more >>

Facebook becoming a key player in news: study
Philips cancels €150m sale of entertainment business
Malaysians are second most avid weekly readers of newspapers across Asia Pacific: GfK
Hope of an end to European crisis
Twitter seeks up to US$1.61bn in IPO
Microsoft unfazed by 'lightweight' Apple software
Peugeot reports sales fall, holds targets, shares rise
Yahoo! hires 'gadget geek' Pogue in tech news push
Chinese state media sets sights on Samsung
Internet buying exchanges have morphed into the Bitcoin revolution

Tom Cleveland

Jury line-up for Eurobest 2013

More International


Galleries

First Cape Town Art Fair

More

More galleries  


Government

Cooperatives important in economic growth
The South African government has recognised the importance of cooperatives in assisting the country to achieve economic development, reduce poverty and to improve rural livelihoods. Read more >>

Food security project yields results

Nthambeleni Gabara

The Manyeding Agricultural Co-operative is successfully winning the fight against poverty and food shortages in the villages east of Kuruman, in the Northern Cape. Read more >>

Cosatu boss slams Zuma over e-tolls

Hlengiwe Nhlabathi

The Congress of SA Trade Unions' (Cosatu) president Sdumo Dlamini has slammed what he says is a "piecemeal approach" adopted by President Jacob Zuma on the e-tolls debacle. Read more >>

African and US clothing industry seek renewal of African export initiative

Bekezela Phakathi

The apparel manufacturing‚ brand‚ and retail industries in Africa and the US have joined forces in an effort to lobby for the immediate renewal of the African Growth and Opportunity Act (Agoa)‚ which is due to expire in 2015. Read more >>

People with albinism call for recognition
All systems go for Matric exams
Tax revenue collections prove resilient says Gordhan

Amanda Visser

NDP framework to create more jobs
More money for new trains and digital TV

Amukelani Chauke

Gordhan announces measures to restore confidence

Amukelani Chauke

Parliament to decide on youth subsidy bill
Foreign nationals arrested for marriages of convenience
All eyes on Gordhan's mini budget announcement
Carrim to engage SABC over editorial independence

Bekezela Phakathi

Public must be vigilant of fraudsters
Patel appoints acting competition commissioner

Amanda Visser

Education decision a wake up call

More Government news


Lifestyle

Sentra is a blast from the past

Henrie Geyser: motoring editor

In another blast from the past Nissan has now also unwrapped a reborn Sentra which joins the recently re-launched Almera and together they will lead the Japanese carmaker's two-pronged attack on the local passenger car market. Read more >>

High Five for upgraded BMW Five

Henrie Geyser: motoring editor

You don't try to re-invent the wheel and you certainly don't mess around with a many-million dollar winning recipe such as the BMW 5 Series. Read more >>

Berkman back to the Gorbals

Brian Berkman

Being dyslexic can have unintended consequences. Sometimes, even as I type, I use a 'b' instead of a 'd' and transposing numbers happens, especially when I'm not paying careful attention, all too often. Read more >>


People on the move

  • Jennifer Walshaw is Primedia Lifestyle Group's new COO - more info

More people  Submit a Person


Jobs offered




New events to diarise

CSI Training Workshop
Trialogue - 29 Oct 2013 to 30 Oct 2013 Johannesburg

Next Generation Branch Banking Conference 2013
Trade Conferences International - 30 Oct 2013 to 31 Oct 2013 Johannesburg

Green Networking
Event Greening forum - 1 Nov 2013 Johannesburg

Petty Cash Management
Pietermaritzburg Chamber of Business - 6 Nov 2013 Pietermaritzburg

Practical Sales Management
Richard Mulvey - 6 Nov 2013 to 15 Nov 2013 Cape Town,Durban,Gauteng

Essentials of Export Management NQF 6
IMM School of Business Science - 11 Nov 2013 to 15 Nov 2013 Johannesburg

The Future of Cash Conference 2013
Trade Conferences International - 13 Nov 2013 to 14 Nov 2013 Johannesburg

Social Media - Google Plus, Pinterest, Twitter
Pietermaritzburg Chamber of Business - 14 Nov 2013 Pietermaritzburg

Nedbank Golf Challenge 2013
Cindy Cousins - 5 Dec 2013 to 8 Dec 2013 Rustenburg

Leadership Training for Managers
Dale Carnegie Training - 5 Mar 2014 to 26 Sep 2014 Johannesburg


Upcoming events

Residential Eco Consultant
Terra Firma Academy - 28 Oct 2013 to 20 Nov 2013 Cape Town,Johannesburg

Green Your Home/Guest House
Terra Firma Academy - 28 Oct 2013 to 19 Nov 2013 Cape Town,Johannesburg

Residential Eco Consultant
Terra Firma Academy - 28 Oct 2013 to 20 Nov 2013 Cape Town,Johannesburg

Retail sales and channel marketing workshop
The International Sales and Voice Academy - 29 Oct 2013 to 30 Oct 2013 Midrand

How To Write A Business Plan
Viljoen Consulting - 29 Oct 2013 Sandton

Next Generation Branch Banking Conference 2013
Trade Conferences International - 30 Oct 2013 to 31 Oct 2013 Johannesburg

Africa Delegation Workshop
30 Oct 2013 Cape Town


Quotes

W. Clement Stone
"If you are really thankful, what do you do? You share."
Zig Ziglar
"You cannot tailor make your situation in life, but you can tailor make your attitudes to fit those situations."
Thomas Aquinas
"The things that we love tell us what we are."
Herbert Hoover
"About the time we think we can make ends meet, somebody moves the ends. (via The Quotations Page)"
Norman Vincent Peale
"Change your thoughts and you change your world. (via Brainy Quote)"

More quotes  Submit a Quote




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