Brent Haumann | Bizcommunity

Brent Haumann | Bizcommunity

News

Branding

The importance of brand resilience

30 Dec 2022

Image supplied.

CRM, CX, UX

What does the ideal customer look like?

Brent Haumann 22 Dec 2022

Digital

5 ways to better digital engagement for your business in 2023

Brent Haumann 25 Nov 2022

Source: © Denis Putilov Today businesses have to prioritise relevant, personalised client experiences

Marketing

Prioritising the personalised experience for success

25 May 2022

Gen Alpha: The next economic force

Marketing & Media

Gen Alpha: The next economic force

12 Apr 2022

Pieter Geyser, Brent Haumann and Glenn Gillis

Marketing

Relevant and effective marketing methods

28 Mar 2022

Seamless communication is key to CX: Here's what it should look like

CRM, CX, UX

Seamless communication is key to CX: Here's what it should look like

Brent Haumann 24 Jan 2022

CRM, CX, UX

Customer engagement trends for 2022

Bianca Gardella 7 Jan 2022

#BestofBiz 2021: ICT

ICT

#BestofBiz 2021: ICT

13 Dec 2021

#BestofBiz 2021: Marketing & Media

Marketing & Media

#BestofBiz 2021: Marketing & Media

13 Dec 2021

Digital first-impressions matter

CRM, CX, UX

Digital first-impressions matter

Brent Haumann 8 Oct 2021

How intelligent communications orchestration drives engagement, adoption, and experience

PR & Communications

How intelligent communications orchestration drives engagement, adoption, and experience

Brent Haumann 6 Sep 2021

CRM, CX, UX

What are the core requirements for building an omnichannel customer experience?

Brent Haumann 16 Aug 2021

What is an omnichannel customer engagement hub and why do I need it?

CRM, CX, UX

What is an omnichannel customer engagement hub and why do I need it?

Brent Haumann 30 Jul 2021

Innovation and partnership drive secure e-signature solutions for Africa

Software

Innovation and partnership drive secure e-signature solutions for Africa

Issued by Perfect Word 2 Jun 2021

6 technologies that should be part of a future CCM strategy

Technology

6 technologies that should be part of a future CCM strategy

Brent Haumann 24 May 2021

Operational efficiency is a 'no go' to great customer experience

CRM, CX, UX

Operational efficiency is a 'no go' to great customer experience

Brent Haumann 31 Mar 2021

CRM, CX, UX

When it comes to customer communication, engagement is everything

Brent Haumann 18 Mar 2021

Brent Haumann, managing director, Striata Africa

Financial Services

Financial services and digital transformation. Is it happening fast enough?

Brent Haumann 17 Feb 2021

How customer communication will evolve in 2021

CRM, CX, UX

How customer communication will evolve in 2021

Brent Haumann 12 Feb 2021

Great customer experiences can be manufactured

CRM, CX, UX

Great customer experiences can be manufactured

Brent Haumann 18 Jan 2021

Relook at how customers experience communication

CRM, CX, UX

Relook at how customers experience communication

Brent Haumann 9 Nov 2020

Image source: .

CRM, CX, UX

What Covid-19 taught us about going back to basics with customer communication

Brent Haumann 7 Oct 2020

Consider your customers in your digital transformation strategy

ICT

Consider your customers in your digital transformation strategy

Brent Haumann 6 Feb 2020

Image source: Gallo/Getty Images.

CRM, CX, UX

Here's what consumers want from customer communication in 2020

Brent Haumann 23 Dec 2019

Image credit: Chris Liverani on Unsplash.

Digital

Why data is more important than ever to customer experience

Brent Haumann 6 Nov 2019

Chatbots are the future of customer communications

CRM, CX, UX

Chatbots are the future of customer communications

Brent Haumann 20 Sep 2018