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×Yasmeen Jacobs
Mrs Jacob's broad experience that spans both the public and private sector renders her a highly suitable candidate for this position.
Show profile Hide profile• Receive works orders and schedule drivers out to the sites\branches
• Accept Jobs on the Absa and Fnb Portal in the turnaround time, in order to reach SLA
• Create quotes for the jobs being done, and send out to the clients
• Make sure that KM, Labour and Travel is charged against the job
• If there is stock on a job card, make sure it is quoted for on the quote.
• Capture all quotes sent out to the client on Sap, and Update the Tracking Register.
• Make sure that all jobs that are completed are captured on Sap and that the job has been closed.
• Once the purchase orders are received from the client, do an invoice instruction to be sent to accounts.
• Order stock for technicians ( Stores and Purchasing Requisition)
• Pull a inventory list and check if there is enough stock available in the technician bakkie
• Send jobs to all technical electronically on Sap.
• Capture technician's timesheets on Labournet and on Sap.
• Scan jobs and save onto the server
• For any duplicate jobs do a R0.00 invoice instruction
• Attend to all clients queries and resolve within the turnaround time, to meet SLA
• Follow up with clients for any outstanding paperwork.
• Always be Target driven and deadline driven
• I have also been trained to assist with Switchboard.
• Taking messages
• Transferring calls
• Screening Calls
• Assist and direct Visitors
• Receive works orders and schedule drivers out to the sites\branches
• Accept Jobs on the Absa and Fnb Portal in the turnaround time, in order to reach SLA
• Create quotes for the jobs being done, and send out to the clients
• Make sure that KM, Labour and Travel is charged against the job
• If there is stock on a job card, make sure it is quoted for on the quote.
• Capture all quotes sent out to the client on Sap, and Update the Tracking Register.
• Make sure that all jobs that are completed are captured on Sap and that the job has been closed.
• Once the purchase orders are received from the client, do an invoice instruction to be sent to accounts.
• Order stock for technicians ( Stores and Purchasing Requisition)
• Pull a inventory list and check if there is enough stock available in the technician bakkie
• Send jobs to all technical electronically on Sap.
• Capture technician's timesheets on Labournet and on Sap.
• Scan jobs and save onto the server
• For any duplicate jobs do a R0.00 invoice instruction
• Attend to all clients queries and resolve within the turnaround time, to meet SLA
• Follow up with clients for any outstanding paperwork.
• Always be Target driven and deadline driven
• I have also been trained to assist with Switchboard.
• Taking messages
• Transferring calls
• Screening Calls
• Assist and direct Visitors
