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Smart POS terminals in service to grow by 156% by 2026

Smart point-of-sale terminals globally in service, where analytics and loyalty can be integrated directly to the terminal, will increase from 13,7 million in 2021 to 35 million units in 2026...

8 Jul 2021

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How Covid-19 accelerated retailer investment in tech

Approximately 58% of retail professionals say the pandemic accelerated new technology-related product launches at their company, according to the new report...

6 Jul 2021

Marek Zmyslowski on plotting a realistic e-commerce growth strategy in Africa
Marek Zmyslowski on plotting a realistic e-commerce growth strategy in Africa

During the PayFast eCommerce Virtual Summit, investor and serial entrepreneur Marek Zmyslowski urged African businesses to employ a more level-headed approach to mapping online growth...

By Lauren Hartzenberg 23 May 2021

Ndagi Job Goshi, Liferay Africa
6 tips to improve retail loyalty and decrease competition

In the age of digital transformation, it is critical to guide your target audience through the customer journey from interest to purchase...

By Ndagi Job Goshi 14 May 2021

Afrikrea launches SaaS platform to simplify global selling for African merchants
Afrikrea launches SaaS platform to simplify global selling for African merchants

Afrikrea has partnered with DHL and Visa to launch Anka, a platform that provides African micro retailers and small businesses with e-commerce, payments and global shipping services...

30 Apr 2021

African countries reach tipping point for e-commerce adoption - PayU data
African countries reach tipping point for e-commerce adoption - PayU data

South Africa's m-commerce up 35%, Nigeria is Africa's biggest e-commerce market, and Kenya primed for massive growth...

29 Apr 2021

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E-commerce to account for half of global retail growth by 2025

By 2025, e-commerce will expand by an additional $1.4tn, and account for half the growth in the global retail sector...

25 Mar 2021

2020 digital holiday sales climb to $1.1tn globally - Salesforce
2020 digital holiday sales climb to $1.1tn globally - Salesforce

Digital sales grew around 58% during the five days leading up to Christmas, despite earlier shipping cutoffs...

13 Jan 2021

#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021
#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

Despite the dissemination of vaccines in the months ahead, a larger portion of consumer spending will be impacted by recessionary conditions...

By Ailsa Wingfield 11 Jan 2021

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Global cyber week online sales hit record high

Salesforce data shows global online spend of $270bn...

2 Dec 2020

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Why harmonised retail is the future

For many industries, predicting the future during a pandemic would be difficult - if not impossible. Retail is different. Why?

By Oliver Guy 13 Nov 2020

Credit: Elsa Olofsson from Pexels
Legal recreational cannabis sales to grow 376% globally by 2025

Recreational cannabis sales will drive global legal market growth by 376% over the next five years, outpacing medical and CBD, according to Euromonitor International...

11 Nov 2020

2020 global online holiday sales predicted to grow 30% - Salesforce
2020 global online holiday sales predicted to grow 30% - Salesforce

Digital sales are expected to hit all-time highs and lead to strained shipping capacity as retailers grapple with the impact of the Covid-19 pandemic...

21 Oct 2020

Smart African retailers are rising from the ashes. Here's how
Smart African retailers are rising from the ashes. Here's how

To hear some industry commentators tell it, Covid-19 is going to be the final nail in the coffin of retail as we know it. At best, they're over-simplifying. At worst, they're just wrong...

By Lee Naik 13 Oct 2020

How the decline in Chinese tourists around the world has hit the luxury sector
How the decline in Chinese tourists around the world has hit the luxury sector

A significant number of Chinese tourists spend large sums on luxury items, such as designer clothes and accessories, when they travel overseas...

By Xiaoqing Chen and Carol Zhang 1 Oct 2020

1 in 4 consumers tried a new brand during pandemic - global report
1 in 4 consumers tried a new brand during pandemic - global report

A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...

12 Aug 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

So you finally hit the shops and cafes after weeks of lockdown. After disinfecting your hands, following the arrows around the shop or to your table, taking care to avoid others where possible...

By Jessica Vredenburg and Megan Phillips 24 Jul 2020

Image credit: Retha Ferguson from Pexels
Covid-19 impact on consumption patterns in Africa's key markets

Prior to the pandemic, Africa was identified as one of the fastest-growing consumer markets in the world, with household consumption growing even faster than GDP...

23 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus
Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

Consumer markets under pressure in 2020
Consumer markets under pressure in 2020

As Covid-19 shifts the global economic outlook into deep recession, reflecting the impact of social distancing measures on economic activity, no industry remains untouched...

By Camilla Butler 5 Jun 2020



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