In today's online environments, a bad customer experience can become visible more quickly and have more lasting consequences than ever before. 22 Jul 2009
The new Protea Hotel Melrose Arch, situated in the vibrant Melrose Arch Precinct will be opening in the first quarter of 2010, with the aim to become an economical option for frequent business travelers to this burgeoning hub. 21 Jul 2009
TomTom, a leading provider of navigation solutions and digital maps, is launching a navigation device designed especially with women in mind. 21 Jul 2009
SMS is used more in customer relationship management (CRM) in developing countries such as South Africa than in other markets because more individuals have cellphones than internet access. 21 Jul 2009
BRUSSELS: The European Commission will reject any freeze or cut in milk prices despite demands from France and Germany and dairy farmers hit by falling prices, according to a draft document. 21 Jul 2009
George is gearing up for two food festivals sure to please the palate of both savoury and sweet lovers. 21 Jul 2009
SAN FRANCISCO, USA: Barnes & Noble on Monday, 20 July 2009, launched what it bills as the world's largest online electronic book shop with virtual shelves holding more than 700,000 titles. 21 Jul 2009
The Department of Trade and Industry has had to abandon plans to rescue the Frame Group, the textile arm of SA's largest clothing manufacturer, Seardel, after it failed to convince an Asian foreign investor to take up a stake in the failed company. 21 Jul 2009
Eastern Cape jewellery retailers and manufacturers are concerned about the safety of their staff and their goods as they believe an organised syndicate is targeting stores along the Garden Route. 21 Jul 2009
Retail group Massmart Holdings (MSM) said on Monday, 20 July 2009, that feedback from its subsidiary stores, Makro and Massdiscounters (Game and Dion stores), appeared to indicate that proposed industrial action was unlikely to be widely supported. 21 Jul 2009
"Only a miracle" can prevent the industrial action planned against two subsidiaries of Massmart Holdings, Makro and Massdiscounters (Game and Dion stores), after failure of management to make any acceptable offer in the current dispute, the South African Commercial, Catering and Allied Workers' Union (SACCAWU) said on Monday, 20 July 2009. 21 Jul 2009
Can South Africans expect a new approach to the monetary policy of the Reserve Bank? Will there be a significant shift from the inflation-targeting monetary framework that has been followed by the bank in the past decade? 20 Jul 2009
Frustration over the relentless climb in food prices has reached fever pitch throughout the Eastern and Southern Cape, with families forced to cut back on basic foodstuffs just to be able to scrape by on their monthly budget. 20 Jul 2009
South African consumers may indirectly be financing the hefty fines imposed by the competition authorities. 20 Jul 2009
The new Consumer Protection Act (CPA) was likely to lead to an increase in consumer activism, attorney John Oxenham said in Johannesburg on Friday, 17 July 2009. 20 Jul 2009
SEOUL: South Korea's Samsung Electronics Monday, 20 July 2009, announced a US$4.29 billion plan to develop eco-friendly products and cut emissions from its manufacturing plants by 2013. 20 Jul 2009
Retail group Truworths International (TRU) anticipates that both basic and headline earnings per share for the 52 week trading period to 28 June 2009 will be between 10% and 15% higher than those reported for the 53 week period to 29 June 2008. 20 Jul 2009
President Jacob Zuma has appointed Gill Marcus to take over from Tito Mboweni as Reserve Bank Governor in November 2009. 20 Jul 2009
E-commerce could not have evolved into the potent force it is today without one crucial characteristic: measurability. Web analytics changed the game for advertisers, and advances in its development and deployment are making e-commerce stand taller, see farther, and recognize ever-more-sophisticated patterns. 20 Jul 2009
Windows 7 is done. The latest version of Microsoft's dominant desktop computer operating system will be sent to PC manufacturers in the next few weeks and to production facilities around the world where millions and millions of DVDs will be pressed and distributed to retail stores in time for the product's commercial launch on 22 October 2009. 17 Jul 2009
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