Local online retailers hope for a windfall after Amazon take action following thefts. 19 Jun 2008
Retail sales dipped 0.3% in April compared with the same month last year, after a revised annual fall of 1.5% in March. 19 Jun 2008
Bisphenol A (BPA), a chemical found in polycarbonate baby bottles, won't harm most people, but it can be released when such bottles are heated and could pose risk to newborns and infants. Now, however, there is a baby bottle that is claimed to be totally free of BPA and reputedly completely safe for infants. 19 Jun 2008
E-mail marketing is fast, cheap - and a big mystery. There are very few tools at the marketer's disposal to gauge a campaign's success. Blogger Ron Shevlin, a senior analyst at Aite Group, contends it doesn't have to be that way, and suggests one possible e-marketing feedback mechanism. 19 Jun 2008
Figuring out the state of your security program involves dealing with a lot of noise - vendors, consultants, auditors and other outsiders whose message is coated with layers of personal bias and agendas. Metrics are the objective way to go, writes columnist Ed Moyle. However, tackling a metrics initiative can be overwhelming - unless you start small. 19 Jun 2008
Contact centre pricing and attrition levels are worrying outsourcing providers globally. 19 Jun 2008
You've assembled your team of top tech support ninjas. You've talked to every department in the company, made the necessary compromises, and won them over to your side. Now it's time to face your customers with your new and improved help desk, writes Journyx's Randy Miller. 19 Jun 2008
Three Ships Bourbon Cask Finish, the 100% South African blended whiskey, won gold and Best In Class at the prestigious 2008 International Wine & Spirit Competition (IWSC), announced in London on Tuesday, 17 June 2008. 19 Jun 2008
This year's Design Achievers Awards have emphasised the wealth of talent inherent in young, ‘up and coming' South African designers. 19 Jun 2008
Small retail businesses are expected to close shop during the course of the year along with job losses in the banking sector as a result of depressed trade conditions. 18 Jun 2008
Franchise fast-food company King Consolidated and technology company Labat Africa have been threatened with suspension from the JSE if they do not submit their results by the end of the month. 18 Jun 2008
South Africans will be paying on average 27.5% more for their electricity with effect from 1 July. 18 Jun 2008
Recent findings released by Ipsos MediaCT from motion shows that the percentage of video consumed on a TV among video downloaders and streamers in the United States declined from 75% in February 2007 to 70% in February 2008. A significant drop in overall ‘share of screen time' was seen with the growing contingent of digital video users, says the report. 18 Jun 2008
To call anything a 2.0 version - be it Enterprise 2.0, CRM 2.0 or Web 2.0 - is to imply that the new version is enhanced, extended and just plain better than 1.0. However, the problem with 2.0 is that it often breaks so far from 1.0 that it abandons what was good about 1.0. 18 Jun 2008
China and the United States have pledged to further expand mutual cooperation at the 4th round of their Strategic Economic Dialogue (SED) in Annapolis, USA, on Tuesday, 17 June 2008. 18 Jun 2008
Research in the United States indicates that while American teens spend a lot of time online, their whole life does not revolve around the Internet... it seems they prefer the real experience to the online one. 18 Jun 2008
The business has failed to achieve its targets, says Bertelsmann, which is both a book publisher and retailer as well as a major music and TV investor. 18 Jun 2008
Top retailers from around the world will meet from today, Wednesday 18 June 2008, at the 52nd World Food Business Summit to discuss rising food prices and food security. 18 Jun 2008
The role of the internet and the effects of cyber crime in the 21st century will be investigated during the Organisation for Economic Cooperation and Development (OECD) Ministerial Conference in Korea this week. 18 Jun 2008
Now that you've assembled your crack team of technical support pros, you've got to get them into action. You need to sell your ideas and plans to both your group and the company at large. Get the departments on your side one by one, using the right approach for each. It may take a touch of marketing, writes Journyx's Randy Miller. 18 Jun 2008
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