Mike Jones - This week we take a closer look at Customer Experience Management and the annual CEM Africa Summit taking place on 17 and 18 August in Cape Town.

Simon Cranswick - This week we take a closer look at Customer Experience Management and the annual CEM Africa Summit taking place on 17 and 18 August in Cape Town.

This week we take a closer look at VR, AR, ARG, Pokemon Go, gamification and the Pick n Pay Super Animals app with Sea Monster Entertainment, an animation, gaming and augmented reality business.

This week we take a closer look at VR, AR, ARG, Pokemon Go, gamification and the Pick n Pay Super Animals app with Sea Monster Entertainment, an animation, gaming and augmented reality business.

This week we take a closer look at Ninety9cents (99c), one of South Africa's largest independently owned full-service advertising agencies.

This week we take a closer look at new kid on the block, content first digital marketing agency Barbarossa Media. Barbarossa Media creates engaging content for brands to connect to their customers in an impactful way.

This week we look at the upcoming Marketing Mix, Shopper path to purchase 2016 event happening on 20 July and 21 July at the Bryanston Country Club in Johannesburg.

This week we look at 21C business solutions, a training and education company who will be piloting an 8 week short course at Vega School in Cape Town from 2 July to 20 August 2016.

This week we look at the upcoming Marketing Mix, Shopper path to purchase 2016 event happening on 20 July and 21 July at the Sunnyside Park Hotel in Johannesburg.

This week we look at the upcoming Marketing Mix, Shopper path to purchase 2016 event happening on 20 July and 21 July at the Sunnyside Park Hotel in Johannesburg.

This week we look at creative service agency, Havas Boondoggle in our regular agency focus show.

This week we hosted Korak Kuhnert, chief technical officer of Magnetic. Magnetic is an all-in-one, integrated account management, business development, CRM, time tracking, traffic and resource management, finance and HR solution for creative, advertising and digital agencies.

We looked at the expansion of the Cape Union Mart Group into ecommerce. Amanda Herson, Ecommerce Director of Cape Union Mart Group, joins us to chat about the Cape Union Mart Group brands and retail and ecommerce.

The campaign was produced by Y&R South Africa, for television and cinema and is supported by billboards and radio. The commercial was launched as part of March and April’s #BeTheChange theme.

The Fixer Company (@TFC_Africa), a specialist business consulting firm specializing in competitive intelligence.