• Guests from all nationalities are required to fill out a pre-embarkation questionnaire to ensure no-one who has travelled from mainland China or visited mainland China in the past 30 days boards their ship. Anyone who has travelled from mainland China or visited mainland China in the past 30 days will be denied access to the ship;
• Mandatory non-touch thermal scans are conducted for all guests and crew prior to embarkation for every cruise operated by the company anywhere in the world. Persons with signs or symptoms of illness such as fever (≥38 C°) or feverishness, chills, cough or difficulty breathing will be denied embarkation;
• There is elevated deep-sanitation on every ship in the line’s entire fleet;
• Guests who may have fever symptoms will be isolated in their cabin and the same measure will apply to their close contacts, including guests staying in the same cabin and family members, as well as any crew member who may have served these guests.
These measures follow previous actions that were taken last week. Guests and crew who travelled last week from mainland China were already screened for symptoms upon embarkation, and were requested to report any symptoms of illness to the onboard medical centre.
Since the outbreak of the coronavirus in China, MSC Cruises has been closely monitoring the public health and safety situation in each of the regions where its ships sail. The company has been consulting with international and local health authorities to follow their advice and recommendations.
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