"In a recent incident, a truck carrying a load of diesel worth half a million Rand was recovered after the Track and React agent assisted the driver that pressed the panic button during the hijacking. The Track and React team has recovered millions of Rand’s worth of cargo and assisted with 11 recoveries, a 100% success rate, for this specific client over the 9 years of being a MiX customer," says Gert Pretorius, MD for MiX Telematics Africa.
For example, MiX Telematics' MiX Track and React bureau service solutions illustrates the effectiveness of an outsourced fleet monitoring bureau to proactively manage the fleet and drivers in real-time. "Our agents, for instance, have been trained to respond to critical driving events as soon as they occur to not only assist the driver in an emergency situation but to also reduce risky driving behaviours that may be detrimental to the safety and productivity of the fleet such as speeding, distracted driving, unauthorised stopping en route and not resting on long journeys," says Pretorius.
In challenging times such as the trucking industry is facing currently, increased visibility and greater control over what happens when the drivers are out on the road can make the difference for a business to survive until the economy turns around.
"Technological innovations can make the world safer and keep it moving forward - connected fleet solutions can do this. At a time like this, the trucking transport sector needs to ensure the safety of thousands of drivers delivering goods, especially over the festive season," concludes Pretorius.
