Volpes mail order goes online

ince 1929, the name Volpes has been synonymous with quality linen, beautiful designs and exclusive ranges of décor in South Africa. With a national footprint of ten physical stores and its mail order purchasing option, Volpes was adamant in wanting to revamp its online presence to enhance and support its service offering. The zeroPoint enterprise grade platform provides the tools that enable Volpes to deploy a fully integrated, e-business solution to extend the reach of its product offering and to support its sales and marketing objectives successfully.

An end-to-end system needed

Marc Seymour, CEO of iGroup, said: "The zeroPoint enterprise grade platform offers Volpes a bank grade, secure platform, safeguarding their customers' information and their interactions online. This is supported by a flexible, centralised and integrated back-end to assist in overseeing the administration of the entire e-business platform and purchasing process. The platform's multichannel abilities take care of the sustainability of the company's online business."

The culture of online shopping is evolving and consumer behaviour demands an end-to-end system that keeps the consumer top of mind by supporting dynamic product information and seamless purchasing processes. "Volpes is well acquainted with home shopping and the mail order order-and-delivery process that equipped us to become early adopters of the shift to e-commerce in 2003. Ten years later, in close partnership with iGroup, we have launched our e-business platform, offering customers an enhanced shopping experience," said Adam Volpe, retail director of Volpes.

The Volpes (www.volpes.co.za) online store is live, setting out to provide southern Africans with the best quality and service in quality linen, curtains and décor accessories.