Receiving the award, Eddie Moyce, who heads customer services at MTN, said that the investments that the mobile company has made in enhancing customer experience in the last few years is paying off.
"We are delighted to win this award which goes to all our frontline and call centre personnel who have gone out on a limb to provide our customers with the service they deserve. The accolade also goes to our network team who have ensured that our services consistently provides its customers with world class network", said Moyce.
