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GLOBAL

Successful retail chatbot interactions to grow eightfold by 2023

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, as AI offers compelling new engagement solutions...

9 May 2019

GLOBAL

Siemens Atlas of Digitalization measures six cities' digital readiness

Siemens has launched its Atlas of Digitalization, a new web-based application that reveals the readiness and potential of six major cities to embrace digitalisation...

24 Apr 2019

SOUTH AFRICA

Switzerland at epicentre of cryptocurrency revolution

ZURICH, Switzerland - Switzerland has become a global hub for cryptocurrencies and the blockchain technology they are built on, with investors flocking to the wealthy Alpine nation to get in on the virtual action...

3 Apr 2018

GLOBAL

#FairnessFirst: H&M's diversity manager and the #pinkify debate

This week, diversity was a strong focus on social media as H&M announced the appointment of a diversity manager following the 'racist hoodie' outrage and the #pinkifying hashtag spawned lovers and haters alike...

By Leigh Andrews 22 Jan 2018