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A fairytale wedding and other customer relations The e-tail wedding of the season has been prepping since the Competition Commission gave its blessing in January and it is now official - Takealot and Kalahari have tied the knot. Marking the end of an era in South African e-commerce history, Kalahari.com closed its virtual doors just over a week ago. So with final respect, Kalahari, we salute you! With South African shoppers proving to be an online oddity, it would appear as though customer loyalty is on the cards and up for grabs. Alastair Gore tells us the ECR (that's Efficient Consumer Response) needs CPR. In research, a Euromonitor whitepaper has revealed that senior consumers are the future face of luxury markets, while the latest Kasi Star Brands survey looks at ROI and its relationship to price. Have a fantastic week! Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: @Takealot
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|  | [Louise Marsland] Can current business models unlock opportunities within 'the sharing economy', which is a real threat to businesses within the industries in which sharing models are gaining favour...? read more>>
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Micro-jobbing start-up, Money for Jam (M4JAM) has announced a new partnership with national retailer, Shoprite Checkers, to make it even easier for jobbers to get hold of their extra cash wherever they are... Read more >> | Entrepreneurs and innovators with innovative, pro-poor products and services are invited to enter for the SAB Foundation Social Innovation Awards 2015 which carries a first prize of R1m... Read more >> | The rebirth of the Quick Response (QR) Code is beginning in South Africa, where most people know it as a square, barcode-like pattern seen at points of sale or in apps like BlackBerry Messenger... Read more >> | Alastair Gore It has been a decade since ECR (Efficient Consumer Response) lost traction in South Africa, yet it is critical that retailers, manufacturers and wholesalers revive the vision of ECR... Read more >> | With strategic focus to drive growth outside of South Africa, Pioneer Foods has entered a local licensing agreement with Réunion-based FMCG company Royal Bourbon Industries (RBI)... Read more >> | In an era when competition among businesses for a share of consumer spending has never been fiercer, the battle for customer loyalty has taken on a new urgency... Read more >> | Chad Fichardt South African companies understand the principles required for digital profit mastery; however, we have to work out how to use the masses of data collected in a meaningful way... Read more >> | Mace Promotions, an international supplier of promotional merchandise, focuses on job creation and growing the local textile industry through collaborative partnerships within Ekurhuleni... Read more >> | Euromonitor International has released a new white paper on the 'Opportunities and Challenges in Targeting the Senior Consumer', a lucrative market to explore... Read more >> | The super-premium beer market in South Africa (traditionally called craft beer), may still be in the early development stage but Standard Bank estimates it could grow 30% this year... Read more >> | Processing and packaging technology in food and beverage industries is advancing at a rapid rate and the AB7 2015 show will host conferences and workshops focusing on the latest global food and beverage production technologies... Read more >> | Further results from Ask Africa's recent Kasi Star Brands survey indicate how return on investment (ROI) is calculated in townships and what relationship this has to price... Read more >> |
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 | Hennessy is celebrating its 250th anniversary this year with a rapidly growing market in Africa, built on its understanding that the only possible way to be successful in Africa was to adopt and adapt to the tradition of the continent... read more>> | | Colleen Goko | | |
 | Based on the foundations of an old cement factory in the Cape Flats is Philippi Village, an exciting entrepreneurial development that promises to have an economic and social impact on this disadvantaged area... read more>> | |  | The landmark Springs Mall at Blue Crane Eco Park development is a 52,000sqm regional shopping centre scheduled to open before Easter in 2017... read more>> | | Alistair Anderson | | Joan Muller | | Alistair Anderson | | Issued by BDpro | | |
 | MySchool MyVillage MyPlanet has kicked off its national Vote4Charity survey campaign, asking supporters to vote and win money for their favourite charity... read more>> | | |
 | South African consumers feel that there expectations are not met by current medical aid schemes. This is according to the latest South African Customer Satisfaction Index... read more>> | | |
 | Sportscene, DueSouth and Totalsports, three major retailers in The Foschini Group stable, will join the TFG online mall in July 2015, it was announced yesterday... read more>> | |  | Tech7, one of thousands of sellers who sell regularly on bidorbuy, South Africa's premium online marketplace, posted his wares on 28 April 2015 - two beautiful Apple Watches... read more>> | | | | | | |
 | Issued by Frontosa The Mother City is finally getting its very own gaming expo which is set to launch on the last weekend in May. The Electronics & Gaming Expo or EGE, as it is commonly known, will be held at the CTICC on 29 - 31 May... read more>> | |  | Issued by Automechanika The Fuel Retailers' Association (FRA) will hold its first ever national conference at Automechanika 2015, which runs from 6-9 May at Expo Centre, Nasrec... read more>> | | | | | | |
 | Edsel Hohls KwaZulu-Natal has the ability to become South Africa's major dairy supplier, but challenges to the industry, such as cheap imports and departmental incompetency, must first be addressed... read more>> | | | | |
 | Pioneer Foods has received local and international recognition for its carbon savings initiatives after the installation of biomass, woodchip boilers in two of its bakeries... read more>> | | | | |
 | Waste and Recycling Africa is a component of the 12-shows-in-one INDUTEC expo and focuses on products and services such as compactors, hydraulics, landfill services, odour control, recycling, safety equipment, logistics... read more>> | |  | Issued by Rentokil Initial To provide both customers and casual website visitors alike with expert information and ensure they get the best possible experience online, Rentokil South Africa has launched an entirely new-look pest control website to the public... read more>> | | |
 | The new bottle is a transformation of the original, featuring an updated two-line logo, a new script, a redesigned medallion, reduced glass weight and a new brand signifier... read more>> | | |
 | South African consumer sentiment deteriorated notably during the first quarter of 2015... read more>> | | | | |
 | On the last Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Cairo Howarth, Keiren Jacobson, Mark Chirnside and Felix Martins... read more>> | | |
 | Sikonathi Mantshantsha The JSE will get another African boost when Botswana grocery retailer Choppies Enterprises lists on the main board at the end of this month... read more>> | | |
 | Henrie Geyser: motoring editor Exports continue to drive local new vehicle sales and in April, 6,813 vehicles were exported, which represents a growth of 40.5% over the same month last year. .. read more>> | | |
 | DHL held its 5th annual Global Technology conference in April 2015, featuring a number of key sessions on doing business in Africa... read more>> | | |  | LONDON, ENGLAND: The London School of Marketing has published a free template to help marketers measure ROI of their marketing campaigns... read more>> | |  | James White The worst thing that can happen to an ad is nothing. Nobody sees it, and if they do, they don't remember it. It can be tricky to create an ad that's both memorable and original, but who's to say that you can't do some recycling...? read more>> | |  | SAN FRANCISCO, USA: Google added a feature that lets people in the US order food directly from mobile searches for local restaurants... read more>> | |  | NEW YORK, USA: McDonald's on Monday, 4 May 2015, said it would vastly reorganize its international operations and sell off more corporate sites to franchisees as it strives to reverse a trend of sagging sales... read more>> | |  | Boris Dzhingarov Trading and investing are long term practices that have allowed many to live comfortably by making their money work for them... read more>> | | | | | | | | | | | More International | |
|  | Rachel Habib Companies and individuals trading in the food industry, pharmaceutical and medical industry, and the cosmetics industry should be aware of the laws in Nigeria regarding the importation, manufacture, distribution, sale or even advertisement of their products... read more>> | | | More Africa | |
|  | PRETORIA: Growth and development of tourism in the African continent is at the top of the agenda during the African Tourism Ministers roundtable discussion on the eve of the official opening of the Tourism Indaba in Durban on Friday... read more>> | |  | Tralone Khoza The plot between Comair and SAA thickens as Comair takes the legal battle against the government's bailouts of SAA to court... read more>> | | | More Government news | |
|  | Eugene Yiga The first time I went to Tokara, a wine estate somewhere between Stellenbosch and Franschhoek, was for an outdoor wedding overlooking the mountains, vineyards, and olive groves. But when I went to Tokara Deli, it wasn't for the love of people (although 60-seater bistro is available for small weddings and private functions) - it was all for the love of food. read more>> | |
|  | Henrie Geyser: motoring editor Chevrolet's likeable Cruze family sedan has been prettied up and given a few appealing new features including a snazzy infotainment system and a six-speed automatic transmission for its flagship 1.4T LS sedan... read more>> | | | More Motoring news | |
| Fantastic opportunity for an experienced MD, CEO or COO to lead a dynamic group of companies. Read more >>Roche Bobois, the world leader in luxury furniture and decoration is now recruiting for is opening in Cape Town. Read more >>
| | | Professional salesThe Peer Group - 10 Jun 2015, Randburg | 24 Jun 2015, Randburg | 8 Jul 2015, Randburg | 23 Jul 2015, Randburg | 4 Aug 2015, Randburg | 25 Aug 2015, Randburg SEAexpo 2015C-Major Productions - 4 Sep 2015 to 5 Sep 2015, Johannesburg | | | | |
| Bruce Feirstein "The distance between insanity and genius is measured only by success." Leigh Steinberg "Be open to the amazing changes which are occurring in the field that interest you." George S. Patton Jr "The test of success is not what you do when you are on top. Success is how high you bounce when you hit the bottom." Terry Pratchett "...it is well known that a vital ingredient of success is not knowing that what you're attempting can't be done." Frank Sinatra "The best revenge is massive success." |
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