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Retail

Three strikes and they're out?

This must be the only country with a 'Strike Season' - with strikes too often being accompanied by intimidation, violence (including murder) and destruction of property.

The automotive industry is no stranger to strikes, but now David Furlonger asks whether it's all not becoming a dangerous gamble for the SA motor industry? Unions seem convinced that multinational motor companies are too deeply embedded in SA to walk away. But are they? Might they not get to a stage where they decide investing in SA has simply become too risky?

John Loos says there is no sustainable recovery in retail yet, which is bad news for retailers, manufacturers and indeed, all of us.

Fact of life...we get ill, we require medication - which is expensive enough as it is...which is why the National Association of Pharmaceutical Manufacturers (NAPM) has called for the elimination of VAT on life-saving medicines.

Finally, Danette Breitenbach reports on the arrival of Consumer Science in SA - Mondelez International has opened a new Sensory Laboratory in South Africa - the first in the EEMEA region.

Shan Radcliffe, Group Head - Retail (@Biz_Retail)


Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



Retail Trends
No sustainable recovery in retail yet

John Loos

A 2.1% year-on-year growth rate in real retail sales in April May saw a slightly faster rate of 2.4%; we do not believe that this monthly acceleration is any sign of a sustainable recovery in real retail sales growth yet. Read more >>

Banking & Finance
Telkom's offer for BCX presented to shareholders

Samuel Mungadze

Business Connexion (BCX) sent its shareholders a firm offer from Telkom to buy out the group at R6.60 per share‚ valuing the information technology group at about R2.7bn. Read more >>

Clover issues cautionary
Brand News
Distell increases investment in Africa, buys into Kenyan company
The Distell Group is to acquire a 26% stake in KWA Holding East Africa Limited (KHEAL), Kenya's foremost spirits manufacturer, bottler and distributor, increasing its investment in Africa. Read more >>

Dogs can get their love and Epol
Martin & Martin has re-introduced Epol dry dog food to South African dog owners. Read more >>

Shoprite climbs after saying turnover to surpass R100bn

Fifi Peters

Africa's largest supermarket‚ Shoprite‚ on Monday catalysed a strong rebound among listed retail shares‚ recently hit by a wave of selling pressure on views they are too expensive. Read more >>

New website, YouTube channel for Assupol
Assupol has launched its new website, following its advertising campaign launched in January 2014, featuring musician and brand ambassador Hugh Masekela. Read more >>

Primedia moves into Namibia, first expansion outside SA
Allée Bleue Wine Estate opens pizza, pasta eatery
Acquisition positions Grohe as market leader in South Africa
Commercial Property
Aveng gets R2bn from its bond placement

Nick Hedley

The listed construction and engineering firm Aveng placed R2bn in convertible bonds‚ maturing in 2019‚ with institutional investors at a coupon rate of 7.25%. Read more >>

Property sector recovering from poor start to the year

Alistair Anderson

The JSE's listed property sector has not managed to maintain its run of the past few years of beating the broader all share index, but it has managed to stage a strong rebound from a disastrous start in January to give investors a small return for the year-to-date. Read more >>

Good returns from Synergy's linked units

Alistair Anderson

Synergy Income Fund's A and B units have been among the listed property index's top performers since the beginning of the year‚ with both having risen nearly 20% while the index gained about 6%. Read more >>

CSI
Mandela Day at Arup delivers scarves for children
As part of their 67 minutes contribution to Mandela Day today, the Arup staff joined in a knitathon to create colourful scarves for the children of Nomthandazo Childrens Care Centre (NCCC) in Daveyton, Ekurhuleni. Read more >>

Vital Foundation's Mandela Day initiative
After the initial launch of the Vital Foundation in August 2013, it has been able to raise R3.2m to fight abuse against women and children. Read more >>

'Post Your Selfie & Win' rhino orphanage car on show WODAC Pet Expo
At the WODAC Pet Expo 2014, taking place 18-20 July 2014 at the Gallagher Convention Centre in Midrand, visitors can take a 'selfie' with the Rhino Orphanage car at Stand 148, post it to Facebook and stand to win a holiday. Read more >>

CRM
The dynamic morning seminar 'The psychology of customer service' in Johannesburg and Cape Town

Issued by Associated Management Services

Dr Brian Jude of Dynamic Seminars will be presenting his incredibly popular morning seminar in Johannesburg and Cape Town. At only R695.00, this could be your best investment in 2014... Read more >>

[CEM Summit] How to be great at customer service

Jessica Taylor

Customer service is about people and trying to please them, but it begins with the employee, not the customer because "happy teammates equal happy customers" - Sam Sabbagh. Read more >>

E-commerce
Global Top of Mind Survey results released
The Consumer Goods Forum and KPMG International have released the findings of their annual Global Top of Mind Survey, which polled nearly 500 C-suite and senior executives globally representing manufacturers and retailers in the Food and Drink, Consumer Goods, Luxury Goods and Agribusiness sectors. Read more >>

3D Secure cardholders increases to 98%
The registration of South African cardholders to use 3D Secure has risen to 13.1 million or 98% of cardholders who are able to perform secure e-commerce transactions with their cards. Read more >>

Amazon turns 20

Lisa Hallgren

SEATTLE, WASHINGTON, US: Amazon is 20 years old this month, which is a major milestone for the online marketplace. Read more >>

Mobile and tablet shopping continues to grow
Are malls on their way to becoming a remnant of the past? Read more >>

Exhibitions & Events
Street Food Festival part of World Design Capital 2014
A recognised World Design Capital 2014 project, The Cape Town Street Food Festival offers food and talks from some of Cape Town's most dynamic food entrepreneurs. Read more >>

Franschhoek Uncorked Festival in September
Franchising
Establishing your franchise in a fast-changing economy
The rapid pace of urbanisation has created a greater concentration of economic activity in South Africa, which has affected the franchise industry holistically. Read more >>

Health & Safety
Contaminated dog food recalled
Foodcorp has recalled several of its dog food brands after testing revealed the presence of a maize toxin contamination. Read more >>

Hospitality
Accommodation sector's income up 7.6%
Total income for South Africa's tourist accommodation industry rose by 7.6% year-on-year (y/y) in nominal terms (current prices) in May‚ Statistics SA's tourist accommodation survey showed. Read more >>

Meals just a click away
Placing an order for a restaurant meal and paying for it online has just become easier... Read more >>

Import/Export
Dangerous gamble for SA motor industry

David Furlonger

Are foreign automotive investors on the point of losing patience with strike-prone SA? Or will militant trade unionists be proved right in their gamble that multinational motor companies are too deeply embedded in SA to walk away? Read more >>

Procurement Software - Unlocking the potential

David Gitonga

As you may already know, purchasing is a really important function inside any business which is why it is of the utmost importance to understand the benefits of procurement software. Read more >>

In-store Media
Moving Tactics launches South Africa's first full-service digital activation company

Issued by Moving Tactics

Moving Tactics, a leading South African digital signage solutions company, has recently launched Digital Impact, an activation division that specialises in short-term, rental and campaign-based advertising solutions... Read more >>

Logistics
Three key areas crucial to delivering service excellence

Gloria Torres

These are... The voice of the customer, a customer-centric culture, and transparent key performance indicators. Read more >>

Paper records preferred to electronic ones claims survey

Thabiso Mochiko

Despite new technologies enabling electronic storage of information, 90% of local businesses are still storing documents in paper format, according to a study released by JSE-listed storage management company Metrofile. Read more >>

Bakwena responds to COSATU allegation on toll plaza
Bakwena Platinum Corridor Concessionaire (Bakwena) says it's not involved in second toll plaza on the N4 West at Skilpadhek. Read more >>

Manufacturing
Renewable energy needs guarantees for investors

Charlotte Mathews

The slow pace with which renewable energy projects have been rolled out across Africa may prove to be an advantage in a few years. As they catch up, African countries could benefit from technological developments and falling costs of wind and solar power. Read more >>

Hybrid heaven - Samsung Galaxy's K Zoom

Kate Ferreira

If a digital camera and a highend smartphone could procreate, the Samsung Galaxy K Zoom would be that joyous offspring. Read more >>

Sasfin wants to invest in small businesses

Phakamisa Ndzamela

Sasfin Private Equity plans to invest in small- and medium-sized enterprises, to the tune of R50m a year on businesses with an enterprise value of between R50m and R350m. Read more >>

Tongaat's output not affected by unprotected strike

Nick Hedley

Sugar producer Tongaat Hulett says despite the unprotected strike at its Clairwood refinery, the company plans to crush all available cane this season thanks to its spare milling capacity. Read more >>

Ford, Toyota halt production in wake of Numsa strike

Natasha Marrian

Toyota and Ford both announced a halt at their production plants in Durban and Pretoria as the strike in the metals and engineering sector enters its third week. Read more >>

Seifsa says it has "exhausted" means to end strike
The Steel and Engineering Industries Federation of South Africa (Seifsa) said it has failed to reach a deal to end a crippling strike, after a union rejected its final wage offer over the weekend. Read more >>

Car firms halt production as strike bites

Natasha Marrian

Toyota and Ford both announced a halt to production. Read more >>

Ford is 'completely committed to our operations here in South Africa'
In this 14 July interview with Business Day TV, Ford South Africa president and CEO Jeff Nemeth discusses how National Union of Metalworkers of South Africa strike has affected car makers. Read more >>

SA metal sector says it has exhausted means to end strike
The body representing South Africa's steel and engineering industry said on Tuesday that it has failed to reach a deal to end a crippling strike. Read more >>

Ford, Toyota halt production
Regulatory
Not in front of the kids
Food companies and restaurants will no longer be able to advertise unhealthy food to children if proposed legislation is passed. Read more >>

PIC/S explained: Safety of SA medicines
What is PIC/S, and why is it important for the quality of medicine production? Read more >>

Research
Consumer Science lands in SA

Danette Breitenbach

Mondelez International has opened a new Sensory Laboratory in South Africa. Read more >>

Did adidas get ROI on World Cup?
As one of the major sponsors of this global event, was the return on investment received what adidas was expecting, as one of the official sponsors spending huge amounts of money?... Read more >>

Retail Marketing
[Biz Takeouts Podcast] 98: Fast Company SA, The Lean Startup methodology and Brad Sugars
On the last Biz Takeouts Marketing and Media Radio show, host Warren Harding chatted to Brad Sugars, Daniel Marcus and Robbie Stammers. [twitterfall] Read more >>

Retailers
First legal step in R699 car scheme
The Port Elizabeth High Court agreed yesterday to hear a case on Tuesday that will be the first step in a massive class action on behalf of consumers left out of pocket by the alleged R699 car scam. Read more >>

Businesses have to adapt to survive constantly changing retail landscape

Stuart HIll

Businesses have to adapt to survive a constantly changing landscape. Certainly, in the mall marketing industry, budgets have shrunk but client's demands are higher than ever... Read more >>

SA May retail trade sales up 2.4% y/y vs April 2.1% y/y
Retail trade sales measured in constant (2012) prices increased by a much better than expected 2.4% year on year (y/y) in May after increasing a revised 2.1% (1.8%) y/y in April‚ Statistics SA figures showed yesterday. Read more >>

Russell Hobbs signs with Primall Media
Training
International expert to speak on why consumer goods industry growth is slowing
The consumer goods industry's growth has slowed to an all-time low in recent years. The top global 250 companies have grown by just 0.3% in 2012... Read more >>


International

Microsoft closes Xbox Entertainment Studios
SAN FRANCISCO, USA: Microsoft, caught-up in a battle to restructure its business, has confirmed that its studio devoted to original television programs for Xbox consoles will be closed. Read more >>

Facebook tests 'buy' button on some pages
SAN FRANCISCO, USA: Facebook said it is testing a feature that lets users make purchases online by simply pressing an on-screen "Buy" button. Read more >>

E-book subscription deal from Amazon
NEW YORK, USA: US online company Amazon has unveiled a Netflix-style subscription plan for unlimited access to e-books and audio books. Read more >>

Why are investors putting money into Yo?
SAN FRANCISCO, USA: A messaging app that allows users to send the word "Yo" to friends has discovered newfound fame and fortune. Read more >>

Google's profit of $3.42bn in three months
SAN FRANCISCO, USA: Google reported its quarterly profit rose to $3.42bn and revenue climbed to $16bn for the year, an increase of 22%. Read more >>

Counterfeit battle between LVMH and eBay ends
PARIS, FRANCE: The French luxury goods conglomerate LVMH and Internet auction site eBay said they had reached an agreement to end a long legal battle over the sale of counterfeit goods. Read more >>

Reorganisation sees Microsoft axe 18,000 jobs
NEW YORK, USA: Microsoft said it would axe 18,000 jobs from its global workforce over the next year, the majority coming from the integration of Nokia bought by it earlier this year. Read more >>

Shareholder digs hole for Portuguese bank
LISBON, PORTUGAL: A key shareholder in stricken Portuguese bank Banco Espirito Santo (BES) has failed to repay a huge debt, putting the banking group at risk of legal action, the unpaid creditor Portugal Telecom )PT) claims. Read more >>

Japan's Line messaging app worth $9.8bn ahead of listing
TOKYO, JAPAN: A smartphone messaging app set up in the aftermath of Japan's 2011 quake-tsunami disaster has applied to list on the Tokyo stock exchange, in an offering that could be worth more than $9.8bn. Read more >>

Apple, IBM to work together building business apps
NEW YORK, USA: Apple and IBM unveiled a "landmark" partnership in an attempt to win over business customers by offering iPhones and iPads that are specially tailored for enterprise users. Read more >>

Cameron tweets to twits who lost their jobs
LONDON, UK: Getting the latest news on a British government reshuffle once meant loitering for hours in Downing Street waiting for ministers to emerge from the Prime Minister's office and judging their fate by the look on their face. Read more >>

Microsoft gets more ads than Yahoo
NEW YORK, USA: Microsoft is expected to overtake Yahoo this year in digital advertising revenues, a research firm, eMarketer says, adding that this is a setback for Yahoo's efforts to transform itself. Read more >>

Twitter records smashed in Brazil
PARIS, FRANCE: Germany's nail-biting victory over Argentina in the World Cup final entered the record books for social media companies Twitter and Facebook. Read more >>

Internet gambling guidelines tighten rules in EU states
BRUSSELS, BELGIUM: The European Union is to tighten rules that regulate online gambling in an effort to protect minors and coordinate a huge but fragmented market. Read more >>

Sotheby's join eBay to offer online sales of art, collectibles
NEW YORK, USA: - Online company eBay and the renowned auction house Sotheby's have jointly announced a partnership for online sales of art and collectibles. Read more >>

Telecoms sector can compete in Mexico
MEXICO CITY, MEXICO: President Enrique Pena Nieto enacted a law that aims to open up Mexico's telecommunications industry to competition. Read more >>

What makes the Midas Awards unique
D&AD opens call for entries for 53rd annual Professional Awards
Telefonica concludes sale of Irish business
Hollande, Merkel targets for Ukrainian Internet trolls

More International


Government

Maritime boost as development plan starts
South African President Jacob Zuma promised to help ramp up investment in the country's maritime industries as part of an ambitious plan to boost economic growth and cut unemployment. Read more >>

Plan to scrap VAT concessions for farmers

Amanda Visser

Proposals by the Treasury to scrap the value added tax (VAT) concession of a zero rating on goods and services bought by farmers for production purposes will raise input costs 14%. Read more >>

Taxpayer must prove that a transaction is exempt

Graeme Palmer

A taxpayer bears the burden of proving that an amount or transaction is exempt or otherwise untaxable. In a recent judgment, The Commissioner for the South African Revenue Service (SARS) v Pretoria East Motors, the Supreme Court of Appeal (SCA) considered the taxpayer's burden of proof. Read more >>

Operation Phakisa to move SA forward
Through Operation Phakisa government aims to implement its policies and programmes better, faster and more effectively. Read more >>

Nelson Mandela Foundation thanks the world
Trustees and staff of the Nelson Mandela Foundation thanks all who supported the first Mandela Day since Mandela's passing. Read more >>

NAPM calls for elimination of VAT on life saving medicines
The National Association of Pharmaceutical Manufacturers (NAPM) has proposed a zero Value Added Tax (VAT) rating on medicines in its submission to the Davis Tax Committee... Read more >>

Cwele asks Telkom to share its network with competitors

Paul Vecchiatto

Telecommunications and Postal Services Minister Siyabonga Cwele wants to see more competition in the fixed-line telecommunications market and wants Telkom's competitors to have access to its infrastructure Read more >>

Education needs R137m to fill 502 posts in EC
The provincial Education Department says it needs R137-million to fill 502 teacher vacancies for subjects such as maths, accounting, agriculture and physical science for for schools where Afrikaans is still the medium of instruction. Read more >>

More time to pay but e-toll resistance remains high

Linda Ensor

Transport Minister Dipuo Peters announced a further extension of the e-toll payment period for Gauteng motorists. Read more >>

Minister pledges to create six million work opportunities
PRETORIA: Public Works Minister Thembelani "Thulas" Nxesi has singled out the creation of six million work opportunities for poor and unemployed people as one of his five key priority areas in the next five years. Read more >>

Madonsela's findings call for proactive response

Kazeka Kuse

In a world where common sense is not so common anymore, our public protector's statements always make sense. Read more >>

New pension fund rules cause confusion for administrators

Evan Pickworth

Most companies are in the dark on how to amend payrolls to accommodate the retirement fund and tax reforms coming in March next year‚ according to experts at a "Do or Die" pensions conference. Read more >>

Some tax incentives should be axed says Davis

Ntsakisi Maswanganyi

The government should look at scrapping some of the tax incentives for small businesses in favour of rebates rewarding businesses that are more tax-compliant. Read more >>

Lessons from the NPA: When the past comes back to haunt you

Jenny Reid

More skeletons have fallen out of the National Prosecuting Authority's closet, throwing security flaws within government into the spotlight once again. Could this happen within your organisation? Read more >>

MPs want answers: Motsoeneng appointment; SABC chair's qualifications
Communications Minister Faith Muthambi and the board of the SABC are to be quizzed by parliament on the appointment of its chief operating officer, and to clarify allegations that the board's chair has lied about her own qualifications. Read more >>

Zokwana's budget speech - a pragmatic approach to challenges in agriculture
Minister intervenes in Numsa strike
Integrated real-time information - an enabler of enhanced public transport service delivery

Santosh Komal

Section 75 introduced significant changes to Companies Act

Nozipho Bhengu

Build programme powers full steam ahead
'Ghost' buildings cost government R60m
SABC: And it just keeps getting worse...
Muthambi stands by Motsoeneng
'Remove Motsoeneng: He's bad news' - Davis
Infrastructure Development Act comes into effect

Samantha Brener

Fortinet warns against cyber-fraud during tax filing season
BRICS Development Bank to be based in Shanghai
Mineral Resources, Science Depts in talks over shale gas licences
DA to take Muthambi to court

More Government news


Lifestyle

The Queen - fit for a king

Brian Berkman

When you're staying in the land's third oldest hotel you expect to see cracks showing and the plaster crumbling from the walls. Read more >>

Matthew Mole, a microphone, and a majestic church

Ilse van den Berg

What do you get when you put Matthew Mole behind a microphone in a majestic church building with insane acoustics, backed up by members of the Cape Philharmonic Orchestra? Goosebumps. You get goosebumps. Read more >>

Master classes and new work from Jazzart

Debbie Hathway

Dancers in and around Cape Town with spare time this week should grab the opportunity to work with some top contemporary dance teachers offering free workshops at Jazzart Dance Theatre's studio at the Artscape Theatre Centre. Read more >>

Gordon Ramsay-trained chef launches at the 7th Floor
Matt Manning's One Ingredient dinners, which have been popping up in Cape Town since June 2013, have now found home in the intimate environment of the 7th Floor Innovation Centre in Observatory. Read more >>

At last, a truly sporty Accord

Henrie Geyser: motoring editor

The Honda Accord may be the seventh biggest-selling car model in history but it has taken the Japanese carmaker 38 years and nine-generations to come up with a range flagship that truly deserves to wear the crown. Read more >>

Still tickling the ivories

Eugene Yiga

South African entertainer Jonathan Roxmouth chats about being back at the piano in the 20th anniversary production of A Handful of Keys. Read more >>

Local is lekker with Chef Hajierah

Angie White

An afternoon dining next to the pool at the sunset deck of The Peninsula All-Suite Hotel in Sea Point is by far one of the most serene and enjoyable places to spend a typically sunny winter's day in Cape Town. Add celebrated local chef, Hajierah Hamit to the mix and you have the perfect recipe for an afternoon well-spent. Read more >>


Jobs offered

Senior and Junior Fashion Merchandisers - Johannesburg
Senior and junior fashion merchandisers required for a large import of homeware. Basic + Incentive + Pension Fund for Seniors - Basic + Pension Fund for juniors Read more >>




New events to diarise

Funama Wedding Exhibition
Funama Productions - 26 Jul 2014 Polokwane (Pietersburg)

Good Hair Expo
Good Hair Expo - 26 Jul 2014 Cape Town

Bike, Boat and Outdoor Show
8 Aug 2014 to 10 Aug 2014 Johannesburg

Lorna Jane pop up shop
The Pole Project - 27 Aug 2014 Cape Town

Private Banking and Wealth Management Conference
Trade Conferences International - 17 Sep 2014 to 18 Sep 2014 Johannesburg

The Africa Park Show 2014
The Africa Park Show - 19 Sep 2014 to 21 Sep 2014 Johannesburg

South African Man Expo
Mercatique Consulting - 22 Nov 2014 to 23 Nov 2014 Johannesburg

PetroForum Africa
OpenRoom Events Ltd - 2 Mar 2015 to 3 Mar 2015 Johannesburg

IFAT Environmental Technology Forum
MMI South Africa (Pty) Ltd - 15 Sep 2015 to 18 Sep 2015 Johannesburg


Upcoming events

Comprehensive fleet management course
TransAuto Academy - 21 Jul 2014 to 24 Jul 2014 Randburg

Mobile Financial Services of the Future Conference
Trade Conferences International - 23 Jul 2014 to 24 Jul 2014 Johannesburg

Safety and Security Indaba 2014
Sishuba Holdings t/a New Life Communications - 24 Jul 2014 to 26 Jul 2014 Cape Town

Construction Industry Safety and Compliance Indaba
Mercatique Consulting - 24 Jul 2014 to 25 Jul 2014 Ekurhuleni

Rural Expo
Lavaniye - 24 Jul 2014 to 25 Jul 2014 Butterworth

Gauteng Motor Show
Thebe Reed Exhibitions - 25 Jul 2014 to 27 Jul 2014 Johannesburg


Quotes

William Ellery Channing
"It is not the quantity but the quality of knowledge which determines the mind's dignity."
Arthur Ashe
"Start where you are. Use what you have. Do what you can."
Michael Phelps
"Don't put a limit on anything. The more you dream the farther you get."
James Freeman Clarke
"Strong convictions precede great actions."
Mark Caine
"The first step toward success is taken when you refuse to be a captive of the environment in which you first find yourself."

More quotes  Submit a Quote

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