6 Feb 2012

Retail | South Africa

 

In love and war

February started off with a bang on Wednesday as the price of petrol climbed another 34c per litre. The ASA finally announced its ruling in favour of the little guy who was having a "good old fashioned" spat with Woolies. And in a shock move, Woolies has decided it will pull the line of vintage drinks from its shelves all together.

Meanwhile, SA banks have raised the red flags over 22seven, with a war of words erupting between the financial management startup and Absa.

On a feel-good note, Sharks fans are being rewarded for their loyalty with a new app, vehicle sales are on the rise and the Look & Feel Good Expo is planning its return for later this year.

And remember, it's the month of love! So if you've been seeing red for all the wrong reasons, find the love.

Have a great Monday!


Shan Radcliffe, Retail editor
Please send retail news to: retailnews@bizcommunity.com
Responses to this column welcomed in our new online editor's column archive.
Image: digitalart / FreeDigitalPhotos.net

Top stories


Editorial news

Retail


Cellphone revolution to change way SA shops
[Annaleigh Vallie] The retail environment in SA will see big changes within the next year or so, experts say. Read more >>

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Consumers are under pressure
SA retailers as a group have revelled in a decade of remarkable growth, and the high ratings of their shares may suggest there's more to come. But there are warning signals too. Read more >>

Steinhoff acquires 20% shareholding of PSG
Steinhoff Holdings (SHF) on Monday, 30 January, announced that the special resolution in connection with its acquisition of a 20% shareholding in PSG Group (PSG) had been approved by a majority of its shareholders. Read more >>

Banking & Finance


Standard Bank maintains top spot in Africa
The Standard Bank Group has for the second consecutive year ranked the most valuable banking brand in Africa, according to the 2012 global Top 500 Banking Brands report compiled by Brand Finance Banking. Read more >>

It's Absa vs 22seven as war of words erupts
[Craig Wilson and Duncan McLeod] Online personal financial management start-up 22seven on Wednesday accused Absa of blocking its US technology partner Yodlee from accessing users' Internet bank accounts. Absa confirms it has blocked the service and on Wednesday defended its decision in an interview with TechCentral. Read more >>

Brand news


Partnership produces black-owned wine brand
Allison S Adams-Witbooi, a former winemaker at Stellenbosch Wine Services, has agreed to form a 50/50 partnership with the company of wine people to grow the Kumkani brand and take it in a new direction. Read more >>

KFC expands its African roost
Fast-food giant Yum! Brands is on the move with plans to expand its Kentucky Fried Chicken (KFC) brand to seven more countries across Africa in 2012. This year's stores are already being built in Angola and Malawi, with KFC outlets to be added in Tanzania, Uganda, Zimbabwe, Democratic Republic of the Congo and Madagascar. Read more >>

Karoo Kunstefees selects De Krans wines for festival
The 18th ABSA Klein Karoo Nasionale Kunstefees (KKNK), which takes place from 31 March to 7 April 2012 in Oudtshoorn, has selected De Krans exclusive range of wines as the official wine supplier for this year's festival. Read more >>

Clothing & Textiles


Commercial property


Branding Menlyn Maine
[Michele van Heerden] People working in the world of brands today need to be more than just creative; they need to be astute business people who create and manage tools in order to drive business growth. For the last three years, we have worked on some interesting projects that have stretched the team to think wide and deliver some unique solutions for driving business growth. Read more >>

Diepkloof Square on track for October opening
Diepkloof Square community shopping centre set to open in October 2012, is a 16 108 sqm community centre, anchored by Pick n Pay in a 3112 sqm store, some 40 shops, parking and access to public transport with an adjacent existing taxi rank. Construction started in December 2011. Read more >>

Corporate Social Investment


CRM


Frankie's vs Woolies: score one to the little guy
[Willem Steenkamp] It's not often, in the real world, that David deals Goliath a devastating blow. But that's just what has happened in the Frankie's vs Woolworths saga, when the latter broke the first rule of crisis communications - say something tangible and truthful, and say it quickly. Read more >>

New app rewards Shark supporters
In what is described as a world first, The Sharks have created a free mobile application, Sharksfrenzy, that directly benefits loyal supporters on a daily basis and offers exclusive specials, discounts and rewards at pre-selected reward partner outlets nationwide as well as at all The Sharks home games at Mr Price Kings Park. Read more >>

e-Commerce


Zando offers international fashion online
Zando is described as a trendy and secure online fashion superstore, offering a one-stop shop for South Africans with a wide range of local and international brands available for purchase from anywhere in the country. Customers can expect to find everything from shoes, accessories, bags and apparel. Home textiles, bed sheets and children's things to be added to the site in the near future. Read more >>

Exhibitions & Events


World Energy Council head to deliver closing speech at Africa Energy Indaba
Secretary General of the World Energy Council, Dr Christoph Frei will be delivering the closing keynote address at the upcoming Africa Energy Indaba, scheduled to take place from 21 - 23 February 2012 at the Sandton Convention Centre in Johannesburg. Read more >>

Look & Feel Good Expo back later this year
The Look & Feel Good Expo, built on six key pillars - health, beauty, fitness, wellbeing, greening and happiness, will take place at the Cape Town International Convention Centre in Cape Town from 5-7 October 2012 and at the Coca-Cola dome in Johannesburg from 9-11 November 2012. Read more >>

FMCG


Green sustainability


Health & Safety


Import/Export


Logistics


Manufacturing


Packaging


New eco-friendly packaging for soft fruit extends shelf life
Ampaglas Plastics Group, one of South Africa's leading plastics extruders, and Tri-Pack Plastics in the UK, have developed a box for packaging soft fruit that will change the South African produce packaging market for good. The CoolSeal range of boxes were originally designed for the cold chain delivery of chilled products, but are now being used by farmers to transport sensitive or wet-packed products. Read more >>

Pyro Inspiration Awards kick off for 2012
The Pyro Inspiration Awards, awarded five times a year at two-month intervals for the best on-pack devices including promotional and informational multipage labels, have announced the first round of finalists. Read more >>

Regulatory


Gauteng liquor bill 'hard to enforce'
Parts of the draft Gauteng Liquor Bill could be difficult to enforce, the Industry Association for Responsible Alcohol Use (ARA) said on Monday, 6 February. Read more >>

Woolworths withdraws 'Good Old Fashioned' vintage soda range
Following a ruling by the Advertising Standards Authority (ASA) of 1 February 2012, Woolworths has announced that it will withdraw its entire vintage soda range from the shelves, despite the fact that the ruling only called for the removal of the phrase 'Good Old Fashioned' from the labels. Read more >>

'Statistics manipulated' in chicken antidumping case
[Amanda Visser] The heat is on in the Brazilian chicken antidumping case, with those opposing the application by local producers for greater protection saying there is a huge amount of misrepresentation and manipulation of statistics. Read more >>

Research


Research from SACSC indicates 4.5% growth in retail for 2012
The South African Council of Shopping Centres (SACSC) has released its economic report for Q1 2012, which indicates that low interest rates and rising disposable incomes could push retail sales in South Africa to 4.5% growth in 2012 and even higher in 2013. It points to global uncertainties, combined with rising unemployment and crippling strikes in South Africa, as key factors hampering investment and damaging consumer confidence. Read more >>

Retail marketing


Retailers


How Woolworths lost its mojo
[Walter Pike] There was a time, those of us of a certain age will remember, when Woolworths was held up in marketing classes as a brand that had been built entirely on word of mouth. That has now changed. Read more >>

Security


GSM location-based services, attractive alternative to GPS asset tracking
Accurate asset tracking has become essential for companies that manage many valuable, moveable corporate assets. However, according to Jacques Swanepoel, MD of Cellfind, GSM location-based services (LBS) are an attractive alternative or back-up option for GPS asset-tracking solutions in a range of corporate applications, as they are cost-effective, easy to use and simple to integrate with any business environment. Read more >>

Shipping & Transport


Internet adds to growth potential
The trend of purchasing goods on the internet will play an increasingly significant role in boosting the demand for express courier delivery. Read more >>

Training



International
GlobalWebIndex identifies new trends in global internet behaviour
LONDON, UK: According to GlobalWebIndex, social network activity now a key brand contact point for nearly a third of consumers. There is also a rise of multiple platform internet TV with key increases in streaming, on-demand and live viewing, while Google Search reaches 85% of internet users with Android, Chrome and Google+ also expanding. Read more >>

Turkcell looking to bring case against MTN in US
Turkcell Iletisim Hizmetlera AS (Turkcell), which was unsuccessful in attaining the second GSM telecommunications licence in Iran, is looking to bring a case against South African mobile services provider MTN in a US court. Read more >>

US customer satisfaction grows for financial institutions and banking websites in 2011
RESTON, US: comScore, Inc, a leader in measuring the digital world, has released the 2011 edition of its annual State of Online and Mobile Banking report, which provides a comprehensive view of the key online and mobile banking trends in the US in 2011. Read more >>

Cannes Lions announces three jury presidents
CANNES, FRANCE: The organisers of the Cannes Lions International Festival of Creativity have announced the appointment of three more jury presidents for this year's event taking place 17-23 June. David Jones is to chair the Creative Effectiveness Jury, Mainardo De Nardis has been named Media Jury president and Iain Tait is to lead the Cyber Jury. Read more >>

IKEA celebrates small spaces
PARIS, FRANCE: IKEA demonstrated its innovative marketing pedigree that has helped it become one of the most famous furniture stores in the world by building an entire apartment in a confined space of just 54m² in the Auber Metro Station in Paris. Read more >>

The road to Advocacy
PRAGUE, CZECH REPUBLIC: Skoda, the VW-owned Czech car manufacturer has historically performed reasonably well in west European countries such as Denmark and the UK. To build upon this success, Skoda wanted to increase its market share further afield in Australia. Read more >>

Young Lions Design Competition launches
CANNES, FRANCE: Cannes Lions has announced the addition of a Young Lions Design Competition to the 2012 International Festival of Creativity, taking place from 17-23 June. Read more >>

More International...


Partners

Company news

Logistics


IMPERIAL Logistics fast-tracks graduate careers - IMPERIAL Logistics
IMPERIAL Logistics' employment of new graduates last week increased to just short of 100 learners. On completion of the programme, these graduates will qualify for first-line or middle-management level, or specialist positions. Read more >>


Galleries
J&B Met 2012

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Government
Transnet delay costs SA billions: DA
The DA has accused the Transnet National Ports Authority (TNPA) of "dragging its feet" and losing out on potentially billions of rands from Africa's lucrative west coast gas and oil-platform repair business. Read more >>

Mining industry must transform - Shabangu
[Francis Hweshe] Mineral Resources Minister Susan Shabangu has called for sustainable growth and development in the mining sector to "ensure the speedy realisation of government's transformation objectives". Read more >>

Editors: State control of media not the way to go
Editors from SA's biggest newspapers want the industry to be self-regulated and are opposed to state control, saying that it not in the interests free speech or democracy, reports Business Day. Read more >>

Manufacturing to boost GDP on resurgent PMI
Although most economists are downgrading their 2012 SA gross domestic product (GDP) forecasts, a resurgent seasonally adjusted Kagiso Purchasing Managers' Index (PMI) in January could mean a revising of forecasts upwards in coming months as production finally catches up with strong consumer demand. Read more >>

Basic Education's efforts pay off
Despite the challenges facing education in the country, the Department of Basic Education has managed to scoop two Public Sector Excellence Awards. Read more >>

Gordhan's budget should boost business confidence
South Africa's upcoming Budget Speech needs to boost business confidence while at the same time, 2012 needs to be a year of implementation, says Business Unity South Africa (BUSA). Read more >>

Secrecy bill not explained properly
[Paul Vecchiatto] No attempt was made to really explain the Protection of State Information Bill (POIB) to members of the public at the first two township public hearings, says Hennie van Vuuren of the Right2Know Campaign. Read more >>

'President Zuma not involved in SABC recruitment'
President Jacob Zuma was not involved in the recruitment process or any internal process at the SABC, the presidency said in a statement yesterday, 31 January 2012. Read more >>

Minister Pule enters SABC top job row
Communications Minister Dina Pule has stepped in and asked the SABC board to suspend its search for a new chief operating officer. This follows an uproar at the public broadcaster after talks that the acting COO Hlaudi Motsoeneng, who reportedly did not possess a matric qualification, was being earmarked for the R2-million a year job. Read more >>

Former Deputy President appointed to APRM panel
Former Deputy President, Baleka Mbete, has been appointed to serve on the African Peer Review Mechanism (APRM) Panel of Eminent Persons. Read more >>

Zuma: Africa upbeat despite economic crisis
The economic crisis occurs under very upbeat circumstances for Africa said President Jacob Zuma. Read more >>

More Government news...


Motoring
Vehicle sales improve in January
Vehicle sales in January, although subdued, have improved, the National Association of Automobile Manufacturers of South Africa (NAAMSA) said. Read more >>

Ford's quirky Kuga pounces... at last
[Henrie Geyser: motoring editor] Ford's quirky and rather controversial Kuga mid-sized SUV has finally arrived in South Africa after it has been dividing opinion in Europe and elsewhere since it first hit the dealer showrooms over there about four years ago. Read more >>

Sharp, safe, sensible and smart Civic
[Henrie Geyser: motoring editor] Honda has revitalised the 9th generation Civic with a stylish make-over, a generous dash of Botox, plus a couple of injections of safety and luxury features - and then topped it all by adding a new 1.6-litre baby to its popular family of four-door saloons. Read more >>

More Motoring news...


Travel
Air Zimbabwe suspends flights
Air Zimbabwe has been placed under judicial management and City Press says that it appears likely the airline will be declared bankrupt as it struggles with debts of US$140m and also owes its workers US$35m. Read more >>

Lonrho Hotels to manage Grand Hotel Kinshasa
Lonrho Hotels, a wholly owned division of Lonrho Plc, has announced that it has entered into a ten year management agreement for the 450-room Grand Hotel Kinshasa, formerly the InterContinental Hotel, in the capital of Democratic Republic of the Congo. Read more >>

Room for improvement at Inn on the Square
[Sindy Peters] When staying over at a hotel you'd like to feel as if you're at a home away from home - minus the chores. Apart from the friendly hotel staff, the refurbished rooms, the perfect location and the view from the pool deck, there's nothing really inviting about the city-based Inn on the Square in Cape Town. Read more >>

Searches for holidays to Africa overtake North America and close gap with Europe
LONDON, UK: Online holiday searches totalled 3.1 million at the latter end of 2011 and the African continent saw a surge of queries far exceeding those for the Caribbean, Far East or South East Asia, according to leading digital marketing agency, Greenlight's latest report Holidays Issue 11. Read more >>

Hôtel & Lodge: Long Beach is "Best Resort" in the world
Hôtel & Lodge magazine, a much respected French magazine that aims to offer a unique view on hotels, private retreats and lodges across the world, recently awarded its "Best Resort" commendation to Long Beach. Read more >>

Carlson, Rezidor establish Carlson Rezidor Hotel Group; starts 2012 in Africa on high note
MINNEAPOLIS, US / BRUSSELS, BELGIUM: Carlson, a global hospitality and travel company, and The Rezidor Hotel Group, one of the fastest growing hotel companies in the world, recently announced that they have established The Carlson Rezidor Hotel Group. The group is also starting 2012 in Africa, on a high note... Read more >>

Le Touessrok honoured in the 2012 TripAdvisor Traveler's Choice Hotel Awards
Le Touessrok has won the '2012 Travelers' Choice Awards' in the 'Top 25 Luxury Hotels in Africa' and 'Top 25 Relaxation & Spa Hotels in Africa' categories. Read more >>

More Travel news...


BizLounge
Bittereinder: the mole-kangaroo that likes to bons
[Sindy Peters] They've only been gigging for a year and yet have managed to pick up a SAMA, play internationally, collab with one of Europe's finest rappers, and they've been nominated for three MK Awards this year, all in one fell swoop. And yet, they still all have day jobs! We caught up with Bittereinder to find out their secret to success, and what to expect in 2012, apart from space-age-Gregorian-monk-priest-DJs... Read more >>

Dealing with the ultimate problem child
[Eugene Yiga] It's tough being a parent. On the one hand, kids are incredibly expensive. (Local insurance companies recently estimated the cost of raising a child from birth to age 18 at R3.5 million.) On the other hand, they bring up all sorts of inner worries. Will I be a good parent? What if my child doesn't love me? While many parenting books already cover these issues, they tend to ignore one. What if my child turns out to be an absolute monster? What should I do then? Read more >>

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The Billabong Group based in Jeffreys Bay is looking for a group retail manager to drive and manage 31 company owned stores across South Africa. Read more >>


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Quotes
"A woman's dress should be like a barbed- wire fence: serving its purpose without obstructing the view. (via FiDM)" - Sophia Loren
"The dress must follow the body of a woman, not the body following the shape of the dress. (via FiDM)" - Hubert de Givenchy
"Clothes as text, clothes as narration, clothes as a story. Clothes as the story of our lives. And if you were to gather all the clothes you have ever owned in all your life, each baby shoe and winter coat and wedding dress, you would have your autobiography. (via Good reads)" - Linda Grant
"The most successful marketer becomes part of the lives of their followers. They follow back. They wish happy birthday. They handle problems their customers have with products or service. They grow their businesses and brands by involving themselves in their own communities. (via Saucy Social Media)" - Marsha Collier
"Fashion is a language that creates itself in clothes to interpret reality. (via Good reads)" - Karl Lagerfeld


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